Same Day Printing Services

I am almost certain this company is a complete scam-- and I hope to warn you. I feel like they must pay more for positive reviews than they do fulfilling orders. I blame myself for not doing more due diligence-- and am now likely out $682 with nothing but frustration to show for it. I placed an order for 1000 custom orders on 7/5/23, paid via EFT on 7/6/23, received immediate confirmation that the transfer was successful, and was given a status update to expect my delivery on 7/12/23. On 7/24/23, I had still not received my order. I first tried reaching out via chat to get the status, but they were unable to provide information-- so I called. Customer service took 40 minutes to tell me that they had tracked down my order to the point where they had seen it had been printed, but for that reason, I would have to submit an 'Order Issue' form to get it reprinted and shipped. I went to the website to find the form and had to resort to chat to get its location as it was not easily navigatable on the site. I submitted the form and was informed that I should hear something soon. Today, 7/26/23, I tried using chat on two occasions to get an update. Both times I was connected to a 'human,' described my issue, and was told, "Let me check," before they disconnected. After that, several attempts were made call. None of the customer service representatives could provide any additional information (assuming they didn't just hang up). Finally, began just requesting refunds, but the only way they were authorized was via the manager-- however, all calls forwarded to the manager were sent to a voicemail. Long story short, this is a loss-- but I hope it doesn't have to be one for you, too.

This company basically cost me money and sabotaged my project. I needed 5 page color booklets printed. I submitted my job on a Friday afternoon expecting a 24 hour Saturday afternoon delivery. I contacted the company at noon to get an estimated time of delivery, they said they couldn't provide it. I noted that their shop closed at 8 PM and planned to contact them again at 5PM to see if the job was done. They contacted me at 3PM to say my job was finished and then closed the shop. At 5PM I was standing outside their location frantically trying to e-mail and leave messages to contact anybody so that I could get the booklets that they had already charged me $300 for. I rushed next door to Office Max and spent an additional $150 so that I could have some copies as I needed them for the next day. Finally, around 7PM I met with somebody that unlocked the shop and let me in to pick up my order. I should have carefully inspected my order, but of course didn't, because by this time I was furious and trying to not punch the poor girl that was kind enough to open the shop. Needless to say half of the booklets were printed with huge streaks throughout. I then contacted them to see if they would reprint half of the order and they would not contact me back. I reversed the charges via American Express and their reply was that I signed for the goods so I was stuck with them. They offered me a "courtesy" 10% off my next order. THESE PEOPLE ARE THE WORST PEOPLE I HAVE EVER DONE BUSINESS WITH. Scroll down the reviews and you will see they are obviously posting non-specific fake 5 star reviews while everyone else is posting incredibly specific one star reviews. The extent of their lying does not cease.

I've twice ordered t-shirts imprinted with my artwork from this company and was happy with the results both times. Their t-shirts are 100% cotton and come in sizes ranging from child's small to adult's extra-large. The image on the shirts looks fresh and vibrant, even after being laundered. My family and friends are very enthusiastic about these shirts and so am I. I also recently picked up an order for 100 postcards with one of my watercolors printed on them, and again I am very happy with the results. The paper stock is sturdy and glossy, and the image is crisp and colorful. I will continue to order t-shirts and postcards from NYC printing 123.

I just got off the phone with someone who literally just told me "they may or may not get back to me on my custom rush order." He said I need to understand that they don't have time to handle all of the business that comes in their door. You are lucky if you hear back with all of the requests they get to. They only make it through half of their requests. Is this how you seriously how you talk to a customer or run your business?

One of those places where you have to suspect the good reviews were written by paid employees. This would have been hilarious if it wasn't so frustrating. Both times I tried to visit to pick up my printing during their normally posted business hours "no one" was in the office. I put that in quotes because the second time I called and could hear the phone ring until someone, (maybe, I hope in a remote office) picked it up, and then told me no one was in and that if I could wait two hours the girl might be in to open shop. Decided to take my order elsewhere and was able to have everything printed by a better quality shop, for less money, within those two hours.

This is not a real company, it's a scam. They don't deliver on the services guaranteed, you can't get in touch with anyone from the company, and they will not issue refunds, even if you don't receive the product you paid for. They "permanently closed" their Brooklyn location on Google because they were receiving too many negative reviews.

This company needs a major improvement in their customer service skills. Their unprofessional and uneducated in the services that they offer. I spoke with a young lady on the phone who was quoting me on post cards I didn’t even request. All she was able to do was huff and puff about how miserable she was at her job. I understand if I was one of those customers that are idealistic or just too complicated. What I needed was very simple. If people like this are going to be working here the companies future is going to diminish overtime. When you’re in a business that provides services for the public. You’re job is to get it done effectively and efficiently. And if you’re not fond about the customer so what maintain your professionalism and respect for the place you work for.

Sigh. This is why there are review sites, right? Should have checked before I ordered. They sent me one email saying "no one is available to speak with you" even though their website says 24/7 services. The jobs are NOT done on site, they ended up admitting that in writing. My job was supposed to be done by 8 PM. We went by the office and it was all locked and closed. They totally ignored me until 10 PM and then said the job would be ready at 11:15 PM and we had a 15 minute window to pick it up. I ended up getting them to deliver it, and they charged an additional $48 for that. Getting the order was important enough that it was worth paying extra to get something instead of nothing, but they were a nightmare.

How I wish I would have read these reviews before I engaged with this business...*kicks self* They seem so nice and helpful on the phone. But buyer beware.....they lie. They over-promise and under-deliver. kicks self* People - stay away. They tell you they will handle your time sensitive project with care - soup to nuts. But then when you call back, they say "oh that's not in the notes, we would never tell you that...sorry you misunderstood" Say what? Seriously?!? This is NYC....if you are reading this, I beg you, find another place to do business. Spend the extra money. I wish I had....

I agree, this is the worst company I have ever dealt with. They literally stole my money and then iced me out. On a Thursday, they took my order for same-day business cards. Even the order process was mind blowing - it took about 30 minutes for me to relay the credit card information to the person taking the order. Afterward, when I emailed over the artwork, I received no confirmation that they had gotten started on the order. I called the next day to confirm that the order was ready for pickup. It wasn't. I waited a few hours. Still not ready. I called at the end of the business day. Not ready, and no idea when it would be ready. This was ruining my day. They said they'd call the second the cards arrived. I called during my event I needed the cards for in the first place. Nope, not ready. The following Monday I get an email stating the cards are ready to be picked up. Too late guys, so I replied and asked for a refund. No response. I call, I'm told to email management@nycprinting123. No one responds from that email either. I spent two weeks calling, emailing every email address I had for them, and repeating. I finally got ONE email back. It was legalese, and a copy of their various order policies. The email said I had to return the products before the investigation could proceed. So I replied immediately and pointed out that I have never even picked the cards up. No response. I just filed a report with the Better Business Bureau and disputed the charge on my credit card. I don't expect results. This is the shadiest place I have ever given my money to, and that includes drug dealers.

I don't even think it deserves any rating as my experience with them was beyond horrible. I placed my order back in January 2019. Here it is almost the 1st of April and I still haven't received the 2 shirts I bought. They keep saying that my order is ready to be sent but that was 2 months ago. So, basically, do not do any business with this company. Such an awful experience. Most of my shopping is on line and I have never experienced anything as horrific as dealing with this company. Keep your money and don't fall a victim as I did. Live and learn.

I wish I could give 0 stars. I've given them two chances. There are no words. The worst quality....just awful. STAY AWAY at all costs.

This business, NYC Printing 123, took my order for a special print job (a personalized item), charged me for it, and then failed to ever ship the product. They refused to refund me my money, even after I waited several months. Initially they said there were unexpected delays; after a few weeks, they refused to return emails and said on the phone that only a 'manager' could address the issue. I finally turned to asking for a refund, which they said was 'against their policy,' even though they were also incapable of delivering the original product. I have never experienced service this bad - bordering on crooked. This is my first Yelp review - basically to warn people away.

They handled my flyer and t shirt order swiftly. Couldn't be happier, they exceeded my expectations and delivered on time.

Agree with everyone else here, worst company ever. Want to dispute my charges but know it's useless and my time is more important than working with idiots for weeks on this. It was a deadline order that was 2 days late on the order, never even received a call when they were finished. Then, they weren't at the office when we came to pick them up. And of course, the quality was the worst. NEVER AGAIN.

Like everyone else here I wish I had read the reviews before calling these people... I wish I could give them 0 stars. I could not stress this more, DO NOT EVEN THINK ABOUT WORKING WITH THESE PEOPLE! The customer service representative, Ray, promised me he could deal with my rush order (Friday morning order of 1000 48page booklets for delivery Monday night) and quoted me $6,500, which was already over budget for me but I said yes because all the other printers I called quoted me similar or slightly higher amounts and Ray sounded confident that he will deliver the best results. Then, at 8pm on Friday night, when he was certain I would not be able to get the job done anywhere else, he called me to tell me he quoted me the wrong amount and the actual amount was actually DOUBLE. Let me point out again that the original quote was for $6,500 and the new quote was over $12,000. When I complained that we had agreed on the price and I signed the card authorisation form for that amount he told me that my card was declined so since they have not taken the payment yet then that means the order was not confirmed and they have the right to change the price on it. I even asked to talk to his supervisor who was even more rude than him (I did not think someone could be more rude). She would not even let me have until the next morning to talk to my boss and decide and said that would raise the cost even more. She agreed to give me 2 hours to make a decision. Then I spent the next 2 hours calling every printer I could find online and finally someone took pity on me and agreed to do the job for $5,500. When I called back to tell them I will not be proceeding and they should delete my card details Ray said they had started printing already and I could not just cancel (when 2 hours earlier he had told me the order was never confirmed since they could not take payment). I hung up the phone and the next morning woke up to a $1,000 charge on my card from them which I promptly disputed. This all happened yesterday so I am now waiting to see if they will try to charge me again and if so I will be taking legal action against them.

If you are reading this right now, you are most likely in a bind. You need something printed last minute and this is the only company that is capable of doing it. Let me save you stress, money and time- DO NOT PRINT WITH THEM. Even if they are the ONLY company that says they can give you what you need in time, don't do it. They will most likely not be able to deliver what they are promising, and if by the grace of life they do get it to you in time- the order will be wrong! I read the terrible reviews before I printed with them, but they were the only company that said they could deliver in time, so I went with them. BIG MISTAKE! I would go into detail about the way everything transpired, but there is no point. They are the worst company I have ever worked with. Call them, you will be able to tell in the first 30 seconds that they do not care about customer service or quality. Don't do it!

horrible horrible company, Wanted some postcards rush printed ie within 2 days and NOT 2 weeks. called them to cancel the job, and wouldnt mind paying the 17% cancellation. Sent a cancellation email and then CALLED again to confirm with the guy and he confirmed my cancellation. 2 weeks later, I get a package full of postcards that i had cancelled. After calling several incompetent customer service, one told me that they cant do anything about it since by the time my email was received, my order had already gone into print. Why would I send an email to cancel if the order had already been printed, and why would, being already printed the next day, take 2 weeks for the package to deliver. Overall, they stole my $$$ and flat out lied about my order. Never do business with these cock$uckers.

I agree with everyone else this is the worse company - The owner Joseph should NOT be in business and has no customer service skills. I tried to place an order on on thursday and still after an hour on hold Monday they still couldn't take the order. Joseph/Dianne are very difficult to work with and am not sure why they are in business.

My fiance' and I completely agree with all of the above comments, and we're not even their costumers yet!! Just got off the phone with their costumer service after 30 min with no results. In fact, the costumer rep- Ray, was trying to cut our conversation short by telling me that I am being difficult (in those words!!) and that he has to get to the other four costumers who are on the other lines. After several attempts to talk to a manager (who was nowhere to be found) we we're transferred to a "management voicemail" three times, with a 1-2 business days respond rate. False advertising!!!! Their website offers discount coupons for liking and sharing a their page on FB. THEY DON'T WORK AND THEY WOULDN'T GIVE THEM TO US REGARDLESS!!!!!!! Horrible horrible horrible interaction with Easy Print 123 of NYC. The only reason why we tried using them is because we wanted to support the local businessman. In this case that was a big mistake, and we will never recommend them to anyone nor speak of them.

Don't ever give business to this company. Regret not reading these reviews before I placed an order. The customer service representative Ray was extremely rude.

THIS IS THE WORST PRINTING COMPANY EVER DON'T GO THERE NEVER THEY ARE GOING TO STEAL YOUR MONEY. BE AWARE!! I went to NYC Printing for getting a simple painting scanned, they said will take 5 days to complete. It has been over 3 weeks and I never get my scan neither my money back. I tried to speak to a manager every day with no result. They will face legal action now. Believe me!! do your self a favor DO NOT go to this place. Save a big headache!!

Horrible. I called last week to order a window cling - sent emails - spoke to several people - then finally had someone promise that the job would be done by today. Just called and they have no order even processed and absolutely nothing was done. Really bad experience. I wish I had seen these reviews before I wasted time. I was hoping to have this for my business this week.

TERRIBLE customer service. I was placed on hold/hung up on 3 times when I was calling to see the status of my SAMPLES! It wasn't even my actual order! Their number advises to send an email for an "even quicker response" and both my original email as well as the follow up have gone unanswered. Just by the way they have treated me so far, I obviously will not be placing my final order with them. No clue how they are still in business. I whole heartedly do not recommend this company.

This place is complete shit. Totally disorganized and promised me same day shipping which I actually didn't recieve til 5 days later because of bad coordinating for pickup and the girl at the shop wanted to go take tequila shots and listen to bon jovi at some shit midtown happy hour. On top of all that, once I recieved the postcards that they "specialize" in, they couldn't even remember the fact that i needed them full bleed, and in turn hit the "fit to print" button on their printer setting leaving a border around my image, and leaving the graphic looking like complete shit. SERIOUSLY! DO NOT USE THIS PLACE! EVEN IF ITS THE ONLY PLACE THAT WILL DO A RUSH JOB. Worthless.

stay far away from this place!! tried to go to this establishment and they only take appointments!! who knew. nothing on their website says so. however, i figured i give it a shot since i work here in nyc. wanted to order 20 tee shirts with a photo. you cannot pick it up, it must be delivered unless you live in brooklyn. really?!! $430.00 for tee shirts printed. never saw the quality of the shirt or didn't even ask me with the photo looks like, how big, what i wanted printed etc. terrible, terrible customer service. please go elsewhere!!!

One of the single worst vendors I've ever dealt with. They couldn't take credit card deposits they could only take cash or deposit a check directly into their account. So you couldn't actually phone an order in. We needed a rush order so we deposited the check AND THEN they sent the proof back to us. They then called and gave us a 20 minute window to pick the order up. And the order was wrong. I would rather buy a printing press myself than ever use this company again. How they've managed to stay in business for more than 15 minutes is beyond me.

I wish I could simply select "0 stars". My experience with this company was both extremely laborious and futile; Sisyphean if you will. Sincerely the worst customer service experience I've ever endured. I've never felt so compelled to write a review as I do now. No professional seeking proficient work ethic and trustworthy agreements should consider using this company. Their "same day printing" guarantee is bogus (received my product after 4 days). After being unable to have the business cards for a weekend of networking events, I tried to cancel my unprinted order and was told there was a 40% cancellation fee. After deciding to continue, one of their customer reps told me my cards would be ready for pickup on Monday morning, and after taking an Uber to the train, I arrived at a closed Manhattan office, only to be told that my order wouldn't be ready until 5pm that same day. I asked for a two-hour break from work! I ended up paying an additional fee for them to mail the cards the next day, and upon receipt of the cards 3 of them had coffee stains and were unusable. By then I wasn't surprised or alarmed. I live life with no regrets, but this just broke the ice.

They aren't responsive at all. They claim to have weekend printing - not sure if they still do as they do not pick up the phone, answer emails, or communicate in anyway. Very shady experience, need to check if the card was charged.

I really wish I had read the yelp reviews before I decided to use them. I can't give any energy to writing how horrible the experience of this company is but I can say if you have any other choice take it.

It's unfortunate that you can't rate "0" stars. This place has absolutely the worst service - and impossibly lower quality. It would be better for you to burn your money than give it to these people.

For two years now I've had t-shirts printed by this company. I've emailed them files of my artwork and they've transferred the artwork onto 100% cotton t-shirts in sizes from children's small to adult's extra-large. The company's heat-transfer process preserves the vibrant colors I use in my watercolors, and the image continues to look good after washing. Friends and family have told me they love the shirts! This year I added something new to my order. I asked for 100 postcards imprinted with one of my watercolor paintings. And again I was very pleased with the results. The postcards are glossy and easy to write on, the colors of the imprinted image are lively and fresh. I'll be putting in another order with nyc printing 123 without a doubt.

This is one of the worst companies I've ever had to deal with. I called up on the morning of the job and explained I needed some branded t-shirts for an event the following day. I arranged for my colleague to pick them up from the Park Slope address that evening, but in the end she was unable to collect so called and arranged for them to be delivered to her apartment in Brooklyn. The representative she spoke to told her they would be there by 10pm that evening, but at 10pm they had still not arrived so she called to find out where they were. She called on the 24/7 number but nobody answered (she tried all night and no one picked up). I've also called multiple times since and no one ever answers, so it's definitely not 24/7. She managed to get through to someone in the morning and arranged for the t-shirts to be dropped off at the place the event was being held but when they had not arrived 3 hours later she chased again and kept being told they were on their way. The t-shirts eventually arrived at 7.30pm after the event had taken place and the quality was terrible. The logo was really patchy and did not look good. I called up to ask for a refund and was told to email management. 10 days later they still hadn't got back to me via email or responded to any of the messages I had left for them. I eventually spoke to the manager Ray who told me he'd been busy and that they couldn't give me a refund as I shouldn't have accepted the order if it was past the event but that he'd give me 10% off my next order. A complete joke! I definitely won't be ordering anything through this company ever again.

Please for the love of god listen to the other reviews. THIS PLACE IS AWFUL!!!! Not only to they not take credit card (WTF??????) they insisted that the only way to pay them was to wire the money straight into their account. After receiving the product and realizing that is was a box of crap they wouldn't refund our money. GO ANYWHERE ELSE. JUST NOT HERE.

If I could rate this company a negative 5 starts that would not even cover it!!! Absolutely the worst company I have ever dealt with for printing. Needed additional tee shirts with logo for promotional models for an event that was at 8 PM. When placing the order at 11 AM they were great..."of course we can do it", "we close at 8 PM so they will absolutely be ready before that", was what was told to me. Now come the issues....first off after placing the order, I get a phone call about 15 minutes later telling me they under charged me by $26.03. Ok, that's fine, I tell them to charge my card the additional $26.03. What do they do, they charge me again for the entire amount of the order plus the $26.03. as of right now they have over $500 of my money for 12 tee shirts. I called to see what they had done (after my card was declined and I checked my account ) and I was told they deleted the first charge. So now I call my bank and they tell me that they just need to fax them letting them know the error and they will release my funds....yea, not this company...I was told "there are no supervisors, they do not have letterhead and was placed on hold for no exaggeration 45 minutes. I hang up and call back WITH MY BANK REP ON THE LINE and now, the supervisors are busy but now they say they do not do the billing it's done by a merchant account. Really???? All credit card purchases are processed through a merchant account! I get nowhere and am now resigned to the fact that over $250 will be held up until it drops off in 5 days. A pain in the butt, but not the end of the world. I was getting the tee's done in time! Right? WRONG!!!! I get to their 33rd street location at 7:55. the building is locked and no lights are on in the lobby as well there are no outside buzzers for people who might be working late. So, I call...they are not ready. When will they be ready? By 8:30. The event is at 8 luckily around the corner. I head to my event and leave a friend (who I owe a major night out of drinking now) was going to wait for them until 8:30. Are they ready at 8:30? NO! Now I am told 9PM. At 9, my friend is told 9:30. So now, they have over $500, I have no shirts, and I have to deal with the hassle of disputing charges. Consider yourself warned....this company is the worst!!

"Eek! Methinks not" is right! My company used NYC Printing 123 for a multi-day event in which we requested the rental for a heat press, an embroidery machine, and asked if they could also hire out 2 technicians for the event to run each machine. We asked for pricing of the rented machines, delivery of the machines to the event location, and day rates for the techs. Ray, their rep, talked over me the entire conversation and barely let me get a word in edgewise. Since we were putting the logistics together during the same week that the event was taking place, we were stuck with using them since they had both machines and agreed that they would be able to provide knowledgeable staff to man the customization component to our event. They were a day late moving heat press and embroidery machine into the space. They were supposed to arrive after 7PM to remove the equipment (since the event was taking place at a retail store, we had to de-install after hours), and they arrived at 3PM. Overall experience with this company was unpleasant. Won't be using again.