Samphire Rottnest

We stayed at Samphire Hotel over the weekend to celebrate a friend’s birthday. At nearly $500 per night, we expected a much higher standard of service. Unfortunately, the experience did not justify the price. Prior to our stay, we twice requested (including leaving a message at the time of booking and calling a week later to confirm) a simple table setup so we could cut a birthday cake and arrange a small platter we were bringing ourselves. However, upon check-in, we were told this would not be possible due to a “busy period.” There was no prior communication to inform us of this change. Instead, we were told we could use the bar area on the beach decking outside the hotel. On the day of the birthday, we had finished setting everything up as suggested, only to be approached by the bar manager and told we were not allowed to hold our celebration there because they had not been notified. Due to this clear lack of communication, our celebration was cut short and became awkward. What was meant to be a relaxing staycation was further impacted when the Wi-Fi password listed on the hotel pamphlet did not work. We were unable to access Wi-Fi for the first 24 hours of our stay. After an entire day without internet we had to approach a cleaner, who kindly provided us with the correct password. For a hotel positioned and priced as a five-star experience, the level of communication and service fell far short. Had I known this would be the standard of service for such a special occasion, I would not have chosen to celebrate here. I would recommend saving your money and going elsewhere.

I recently stayed at the Samphire Hotel and unfortunately left disappointed, especially considering the price of around $500 per night. For that cost, I had very high expectations of service, responsiveness and overall experience. We arrived early and understood that check-in was not until 3 PM, which was fine. We spent time at the pool and ordered two Long Island Iced Teas. Even though the area was quiet, with very few people around and no one at the bar, it took over an hour before our drinks arrived. I had to go up and remind staff before they were finally made and served. When we checked in later that afternoon, we were given two complimentary drink vouchers and told that we had been upgraded to a pool suite. It’s important to note that these vouchers were given before I mentioned the delay with our drinks, which made them feel like part of a standard welcome rather than an apology or acknowledgement of poor service. The upgrade also didn’t feel like an upgrade at all. We had specifically wanted a beach suite to enjoy being close to the beach, but were instead placed in a pool suite located upstairs, which wasn’t convenient and certainly didn’t match our preference. The location felt less ideal and definitely not worth the premium price. For $500 per night, I expected a smoother experience, better service and clearer communication. Unfortunately, the stay didn’t meet that standard and was not reflective of the cost.

We just had 3 nights here and honestly it was amazing! The staff, the facilities were outstanding! We did the master class cocktails class with JP he was so informative, it was $50 per couple and we made 2 each it was delicious and we both learnt so much. Free yoga/pilates in the morning, wonderful views and teacher. We also went to the oyster and bubbles $50 per couple, 2 glasses each. The events that were held in the hotel were brilliant and only for guests. Also there is a lovely club room with coffees, tea and freshly baked pastries. Wr stayed 2 nights solo and then our 2 year old stayed. She loved it, 2 pools both suitable for kids and the smaller one was amazing as its only shallow so very safe. Loads of seating around the pool. Staff all were amazing over the hotel, bars, restaurants, cleaners ect. I would.100% return and recommend, nothing was too difficult, there also a nice crowd of people there too when we went. We stayed in a lane way king size room, loved the lane way, quiet, view of the ocean and the vibes of rotto. We went to both restaurants for dinner and breakfasts whilst we were staying. They were 10/10 every drink, meal, cocktail I had here was honestly amazing! Thanks again, we havent done a hotel stay like this for ages and it provided everything and more, all the extras made it so awesome and worth the price. Not to mention the island is wonderful and stands still in time.

We celebrated a surprise 40th birthday here for my partner. |Our beachfront signature upper suite was incredible. |The views and very modern layout of the room excellent. Having a daybed on the balcony to relax was exactly what we were hoping for. |I big thanks to the thoughtful and friendly staff who made our stay wonderful. |Having e-bikes available with the room is a great bonus and we really enjoyed this. |Thanks again and we will be back for sure.

Loved our experience at Samphire. Check in was at 3pm but when we got there at 11, our room was ready! Reception was friendly and helpful. Rooms beautiful and a good size, soundproof, dark, nice shower/bathroom and bifold sliding doors which open out to balcony. Lovely pool area with cabanas. There was a Club room where T2 tea and Nespresso pod coffee and snacks were free. Had a lovely bar overlooking a sand lounge and the ocean. Had breakfast at Lontara and lunch at Isola, both exceptional!! Highly recommend a stay at Samphire Resort.

We chose to stay at Samphire Rotnest for our first time visiting, and we so glad that we did. The resort is literally right next to the ferry port, so it’s really convenient for walking distance to all of the main spots on the island. The room and service were top-notch. They even welcomed us with a welcoming and congratulations card with a bottle of sparking and some fruits and chocolate, because we mentioned that we’re here so celebrate our wedding anniversary and bday, when we checked in…. So it honestly really was surprising and very nice of them 🥰 we’ll definitely will come back for more and we’ll bring our families hereee next time. Thank You Samphire Rotness

We enjoyed a family room for 2 nights. It was absolutely adequate and more than comfortable. The room is spotless and modern and serviced daily. The gardens are so lovely. We enjoyed the pool and the loungers - more than enough for the guests. We were given a day pass to enjoy the pool until check-in which was a lovely touch. Cocktails at the pool aren’t great. It’s a small hotel so book in advance! We loved it here and had a great family break. The breakfast is nice but dinner and Lontara and Isla were absolutely fantastic. Highly recommended. The most modern, newest and stylish spot on Rottnest that is still true to the relaxed atmosphere of the island.

Stayed for two nights for my birthday with hubby. We had a pool side room. It was a great size and easy access to the pool. Loved the shower head size and amenities around. Staff very pleasant and helpful. A lot of wildlife around. Lontara next door do breakfast or walk into the centre at the bakery ect. Will definitely return. They have a nice place out the front onlooking at the beach to sit that a dj was playing. Nice samphire lounge too