Samuels Boutique Hotel

Quiet, clean, and comfortable. This hotel boasts a wonderful location overlooking the Maitland River. Stayed 5 nights in November. Big pet friendly room with all amenities and an excellent continental breakfast including eggs, meats, cheeses, and specialty coffees. Truly a hidden gem with a gracious and friendly owner. Thank you Elena!

We recently paid $700 for what we hoped would be a relaxing family trip, but our experience was anything but. We were assigned a room accessible only by a fire escape (high, and metal, outside), which made it unsafe for our newborn, elderly family members, and two small dogs. Carrying a stroller and assisting everyone up an emergency exit was very dangerous. When we expressed our concerns, Joanna at the front desk dismissed us, and was very rude and condescending, without any acknowledgment of our worries. Despite the unsafe access, they refused to issue a refund. Despite it being impossible to use the room in a safe manner, they refused to issue a refund. The rest of the stay felt terrible and unwelcoming. Response to owner: I disagree. Your photos are misleading. Your staff was incredibly rude. A refund was the only reasonable solution and that still would have been a big disappointment. The lady on the desk was incredibly rude. She passed on a number of rude sentiments from you as well through the phone. We were trapped and forced to stay at your hotel or eat $700+. It was a terrible stay and I continue to welcome a refund.

Very clean, spacious and nicely decorated, modern rooms. Staff were very friendly and attentive. Continental breakfast was excellent, lots of options, meats, veg and fruits were very fresh. You’d pay as much or more for a room with breakfast at a chain hotel and get much poorer quality food. We had 2 rooms, ours was the 2 bedroom suite, my last apartment was smaller than this room, 3 couples or a family could easily stay in it. Our other room was a single queen, not sure how much space other guest need to have in a hotel bathroom but we thought this one was more than large enough.

We came to the area by chance and needed accommodations that were pet friendly. We were greeted at the desk by Elena who, upon learning it was my birthday, brought a tray with sweets, flowers and a lovely birthday card within 5 minutes of checking in. There was a water dish with dog treats, a towel and a blanket for our golden retriever as well! The room was great. King sized-bed, stocked mini fridge, modern shower and lovely patio overlooking the river and gardens. The breakfast included a terrific assortment of fresh fruits, yogurt, meats and pastries. We will definitely return to this establishment in the future. Thank you Elena for welcoming us so warmly and ensuring we had a great stay.

Love this little gem on the river in Goderich ! We booked a one night stay in the king jacuzzi suite, our stay included wine and a charcuterie board upon arrival and a 75 dollar coupon for one of two restaurants in Goderich. We chose The Cork and coast which was delicious! Our stay also included breakfast served as room service which was piping hot and on time and very tasty! Highly recommend!

We stayed for two nights. The room was extremely clean, but the bathroom was far too small. You could barely get in and close the door while in there. The staff was wonderful. Kind and helpful. Breakfast was not good. For the price we paid to stay, the extremely basic breakfast was not up to par. They could serve a nicer bfast. Our second day, we left to have breakfast elsewhere. Our back porch was private, but the gardens were not kept up and weeds were everywhere. It says you can overlook the water, but it was overgrown and hidden. Far garden with bench was completely covered in weeds. Front gardens were nicely kept. Overpriced by $150/night.

I spent three nights in this marvellous little inn. Samuels Boutique Hotel has thought through every detail to make the guest's stay perfect. I had the River View King Room with the lover's package which included an outstanding hot breakfast served in my room, and a charcuterie board and wine each night of my stay. Elena and her staff are very professional, working quietly and calmly to make sure the patron will not be disappointed; the results speak for themselves.

Had the most amazing experience at this hotel! Staff were super friendly and accommodating. The room was perfect for the stay with golden retriever (pet friendly rooms). Such a cute breakfast area to enjoy the adorable spread they had laid out. Great location close to the water. Highly recommend! They also had the cutest water bowl and dog treat ready as a welcome to our stay.

Bad service bad room for 400 a night a rude owner that told us it was our problem that she had a bad day! worst ever... travelled all over Ontario and Canada. Avoid this place at all costs!!

Stayed for two nights in 2017, beautiful hotel, breakfast, room. Scenery was lovely. Location great. Not far from campsite and lake. River directly behind hotel. Patio exit from most rooms. Highly recommend comend if you are staying in Goderich!

The most awesome hotel I've visited in many years. New dining room makeover, food was local and very good. Our room was clean, modern, and overlooked a river. Just 2 minute drive to downtown and close to beaches and golf!