Samui VertiColor

They did not respect the price they had announced at the beginning of our stay! I paid upon arrival, and they told me that was the total and everything was fine. On the last day, in the morning, surprise—we had to pay over 400€ more. Of course, we had a flight to catch, so we didn't have time to argue and ended up paying.... Since then, no news from the hotel, and they are unreachable.

Very good hotel and good location. The breakfast was a positive surprise as well. It was just very sad to see how many Russian families filled the table with food and all the dishes were left half empty when they left breakfast 😞 ‼️ Don't take more breakfast than you don't eat. Respect the locals and the food 🙏🏻

The two things holding back this review from being 5 stars are:|1. The initial arrival/check-in is totally focussed on the hotel rules and the fines applied if you break them. They have obviously had bad experiences with guests in the past, but I was made to feel like I was on an 18-30s lad's holiday, when I was away with my girlfriend. The service from the front desk beyond this first greeting though was very good, organising excursions and transport.|2. The hotel is generally a bit worn: everything works, but could do with a freshen up. For example: the shower is good, and usually warm, but the door didn't quite close properly. ||Otherwise, good and comfortable stay. Other specifics:||- The breakfast is great: you can order omelette/scrambled eggs/fried eggs cooked fresh, which I had every day. My girlfriend had beans and cheese on toast. Fruit and pastries also available.|- Pool snack bar also very good (see photo of bacon sandwich with fries, which I would recommend).|- The gym is useful, although missing key dumbbells between 8kg and 12kg, which does limit some exercises.|- Maid service who made up our room every day of our stay.|- Michelin Guide restaurant 15 mins walk away too (Phensiri).

The breakfast was okay. The gym is too small. The bathroom is not spotless, I could see they barely scrub the sink. Would I recommend it? Yeah, it’s a decent option close to restaurants and a few gyms.

We stayed three weeks at this hotel and were unexpectedly charged an extra baht at check-out, even though we had already paid in full. Despite multiple follow-ups, the hotel has not responded to our refund request. We had agreed on a rate for our extended stay, but this was not honored. Poor communication and lack of accountability—be sure to check your bill carefully before leaving.

Quite possibly the best hotel I've stayed in whilst being in thailand. The staff were polite and extremely helpful. The rooms were clean and tidy, it had a gym albeit a small gym, but it had a gym nonetheless.The location was excellent. Just a really good stay.

I was several times there, the service was very nice and fast - easy checkin. It was very easy todo a upgrade of my room- the room was really awesome and I was happy with it - beautiful view to the ocean. I can recommend the better rooms, breakfast buffet was ok

I liked the hotel, it was good value for money and well located. The breakfast buffet was very good. There is a really cute, friendly cat called Wutee who lives in the reception and office area.