L.
Google
I had high expectations for San Andrés, but my experience was deeply disappointing. The quality of service across the island is shockingly bad. At restaurants, you wait forever because staff are glued to their phones, and when the food finally arrives, it’s mostly low-quality junk or poorly prepared meals. Anything that is marginally better is outrageously overpriced, yet the service remains lackluster.
The lack of variety is frustrating—there seem to be only five types of stores, endlessly repeated throughout the island. On top of that, there’s no visible investment in maintaining or renovating infrastructure. Even a light rain causes flooding everywhere, making it unpleasant and inconvenient to get around.
I couldn’t even find good coffee here, which is surprising and disappointing for a destination in this region. Tourist spots are overcrowded to the point of being unbearable, with no apparent effort to limit the number of visitors or their time at the attractions. To add insult to injury, you’re hit with ridiculous extra fees. For example, after paying for a boat trip, we were charged an additional fee just to walk on the dock to board the boat.
Overall, San Andrés feels like a poorly managed tourist trap. I wouldn’t recommend it to anyone seeking a relaxing or enjoyable vacation.