Aire de Olive

I was so impressed by this hotel. It was clean , it smelled amazing, it was well designed. The staff was very friendly and accomidating. Theu also responded quickly when I txted them laat minute if i could extwnd my stay. The restaurants were delicious and the pool area on the 2nd floor was great too! The pool on the rooftop is smaller than I had expected but i was not bothered by this as the views were still beautiful! They have chair and Umbrella and drink/food service on the beach which is across the street from the hotel. Its not really a street as cars are not passing thru. Its more of a driveway. The rooms were newly renovated and the beds and pillows were very comfortable! If I could buy the pillows I would. They offer filtered water on every floor and a carafe in your room to refill. Overall I had an amazing experience and would definitely go back!

The hotel is very beautiful. I came for my anniversary. Rooftop food was delicious no complaints. Drinks very on point. Only thing I wish for was a balcony and a safe that worked. At the end of our stay they were very accommodating and polite. Just wish to hv received a souvenir from the hotel in honor of our stay /anniversary!!

The hotel was beautiful. The rooms were comfortable, great bedding for restful sleep and they even gave us lavender spray for the pillows which was a nice touch. I appreciate how they received us with concert goodies as well. Having the beach just steps away made the vacation seamless and the chairs/towel service onsite was super accommodating. ||||Although the stay was beautiful, the service was not up to par. Upon arrival no one greeted us or helped us with our bags. No welcome drinks offered either. We were told we would receive a text when our room was available, no one texted us. We also brought our own bags to our room, rather than being helped with them or having them wait for us in the room. The food waits at the pool bar and at the rooftop Kumo were extremely long, we waited at least 2 hours each time. The food was just okay and the service wasn’t friendly. At the beach we also waited 2 hours for the food and the beer we ordered which it’s just beer so not sure why that would need to take so long to receive. The fish tacos we ordered were soooo salty we couldn’t even eat them. On the way out, we also weren’t helped with our bags again.

The property has a nice boutique feel, but the experience did not match the price. I paid $766.78 for two nights ($347 per night) and was extremely disappointed. At check-in, my room was not even ready by the stated 4 p.m. check-in time, and no one explained the amenities, where they were located, their hours, or any details about the on-site restaurants. The room curtain was extremely dusty, which made the space feel poorly maintained. Basic essentials were also missing there were no mugs or proper glasses, not even large enough for me to take my medicine. Only tiny matcha cups and fragile glass cups were provided, which were not suitable for hot water or practical daily use. The pool was dirty at 8AM. Contacts on the side of the pool and drinks and the bar doesn’t even open until later. The front desk was difficult to reach; I had to leave my room every time I needed assistance. Worst of all, there was loud construction beginning at 7 a.m. every morning, and we were never notified this would be happening. It was impossible to sleep, and for the price paid, this was unacceptable. I have stayed at many luxury hotels, many boutique properties, and traveled extensively, and this by far has been the worst one. For the cost, I expected much better cleanliness, communication, and basic service. The property looks pretty from the outside, but the reality was frustrating and disappointing. I do not recommend staying here save your money, there are much better hotels.

Beautiful hotel on the isla verde beach. Rooms are so beautiful I had to take a picture! The view from the hotel room was also amazing. The staff are accommodating and the valet service was great. It was $20 a night to keep our car at the hotel and they gave us a link to request the car 5-10 minutes before we came down to the lobby. Staff are available on beach for towels and chairs free of service. The pool was also gorgeous. Excellent hotel. Thank you for making our stay memorable. ||- Lauren & John

Had an amazing stay! Everyone was super friendly and the vibe was just right. Loved the little details, room was spotless, air felt super fresh, and they even had a water station with sparkling water, which was such a nice touch. Drinks were popping and the whole experience felt really well thought out. Would 100% stay again.

Trust me. I did HOURS of research on the best possible beachfront hotel near San Juan. Let me tell you, it paid off BIG TIME. This place is fantastic. ||My girlfriend and I were looking for a more adult, stylish vibe on the beach, minutes away from San Juan. What we got was that and more. ||We took a 5-minute, 3 dollar Uber to this hotel, and immediately saw the sun setting on the beach as we pulled in. When we checked in, the incredible and kind receptionist Daly told us we were upgraded rooms...for free!||Guys. This room was insane. The most stunning view of the ocean on the 7th floor, with sexy dimmable lighting, and wood and black accents everywhere. I was so pleased with the graceful check in, we dropped our bags and immediately changed into our swimsuits to still catch the sun setting on the beach. (I'm back at work now, typing this at my desk with gritted teeth. Why did I leave again?) ||But hey, the sand and sun is good, but what about the pool? Oh, baby, they got two. AND ONE IS ON THE ROOFTOP. The view is even better up there. The 2nd story pool is definitely my favorite though, with the poolside service, and sunbathing couches and chairs. I couldn't help but feel like a rockstar when we could sit in the pool with a cocktail, and gaze out at the swaying palm trees on the beach as lo-fi beats played softly overhead. ||All week long, it was hard to leave. I made SO many plans and activities, but it was hard to convince ourselves to venture out when it seemed like everything was right there for us. However, a minor complaint I have is that despite a 250$ deposit placed on a card for check-in, no bar or restaurant on property could bill to your room. So that meant if I wanted a drink, even a sparkling water, I would have to get out of the pool or run up to get my wallet. However, they were empathetic about this and usually said to come back and pay when I could, no rush. ||We tried both the Kumo Rooftop Restaurant, and Awwa Raw Bar, and both were very good. In some cases, we saw that the prices for a great meal there was cheaper than heading into San Juan or Santurce to get something similar. Gigi was our server and clearly an irreplaceable asset to the team. She seemed to just appear when you needed her, whether it was on the rooftop at 8am breakfast, or beach service as the sun set that evening. ||Eventually it was time to leave (again, why?) and when TSA at the San Juan airport took their sweet time and caused us to miss our flight, Daly happily welcomed us back, took our luggage, and encouraged us to hang out as long as wanted. I really couldn't have asked for a better experience.

Location was good with it being beachfront between San Juan & el yunque/fajarda marina area. Bartenders & food staff were nice & helpful. The room had been renovated but you can tell it wasn’t done the best, paint on the windows not nicely finished, spacing/cracks in bathroom, sheets & towels had holes. Room was always set very cold despite our adjustment each day to our higher desire every time we came back the cleaning staff changed it. Front desk staff were not helpful in resolving an issue of the valet taking over 40 minutes to get our car which resulted in us missing our activity at the Bacardi factory & being unable to reschedule. Initially no one was helpful in resolving the issue or willing to give us our refund. Manager said they would give us a refund after making a big deal about it. TV constantly buffering impossible to watch & wifi hardly ever worked. Was on the 6th floor & noisy at night, construction noise at 7 AM (despite being told there wasn’t any construction prior to booking). I noted when accidently pushing the wrong button on the elevator the 4th floor is still in fact being renovated at the very least. Next door there is a molded run down building n which completely ruined the partial beach view. Also for a resort fee they don’t have enough umbrellas or staff on the beach to assist. Very disappointed in my experience at this hotel & would not recommend.