San Michele Suite

We booked the Sea View Suite with Private Terrace and were very pleased with the room. It was stylish, comfortable, and well-maintained. The view from the terrace is phenomenal and was a worthwhile splurge for a special occasion. The staff were extremely friendly and so helpful with navigating parking in town and in booking beach reservations for us. They also went above and beyond in making my birthday special by presenting me with a little cake at breakfast and singing to me. It really was a fantastic stay — I wish all hotels could be this nice!

Our family of four stayed in Sea View Terrace suite for 4 nights. It was magical. The suite itself was beautiful. Newly remodelled, very stylish, spacious, immaculately clean, with the most amazing views. The beds and pillows were very comfortable and linens luxurious. The suite is located right in the hart of Polignano a Mare. |The breakfast room was also stylish and breakfast selection was excellent - fresh fruit, pastries, nuts, eggs dishes, great coffee and much more.|What made our stay even more special were the wonderful women who work there. We were greeted by Marika and her contagious smile and energy made our day. All women are so warm, thoughtful with beautiful smiles and helped us so much with reservations and feeling at home. We cannot wait to come back.

We loved this hotel. Excellent service, kind and caring staff. Very much appreciated Marika, Valentina, Modesto and the others - everyone was so lovely. Loved how charming and quaint this property was - amazing views. Excellent location. Easily walkable everywhere. The staff provided excellent recommendations into town that were honest. Would stay here again! We travelled with our six year old son and it was amazing!

A Must-Visit Gem in Polignano San Michele Suite is a small boutique hotel with an unbeatable location and an incredibly attentive staff. From the moment you arrive, the team goes above and beyond to ensure a flawless stay. Communication is seamless, and every detail is handled with care and professionalism. A truly special place—an absolute must if you’re visiting Polignano a Mare.

We arrived here late because we had a late flight arriving in Bari. The staff is terrific and very accommodating. We loved our stay and it is in the best part of Polignano a mare. Unfortunately we were unable to stay longer. We cant wait to return to such a fantastic hotel. Also, the bed was very comfortable and breakfast superb.

This hotel was an amazing experience from the time we arrived. All the staff were absolutely amazing . The rooms gorgeous, the view was incredible. Everything top notch! location was perfect, right in the middle of everything - plenty of restaurants and shops. Do not hesitate to book this place 5 star+++

Booked this hotel in January 2025, paying 1/3 of the full cost. About 10 days before we arrived we received an email with a link for full payment. We contacted the hotel to explain that we were on holiday and hadn’t got access to secure WiFi. There attitude was rude and no matter what we had to pay!|Had constant WhatsApp messages asking when we would arrive there on the first day, when you are paying over £1200 a night I would like the flexibility to arrive when it suits me. |Sent me a pin for the private car park which was very vague. When I phoned for more information I was then told that I had to wait for someone to show me where to go. Why didn’t they mention that?|Shown the room, lovely, couldn’t fault the space or view. No bottle of bubbly that the instagrammers receive!|No window in the bathroom but we did have a VERY NOISY EXTRACTOR FAN! When I mentioned at reception about the noise and waking up my husband if I need to go to the bathroom during the night, I was told that they had replaced the fans in 3 rooms but not ours yet!|Then sat in the room and music was coming through the vents. I again went down to ask why, apparently the workmen put speakers in there! I couldn’t even reply to that. I was told that they could turn the music off but I said it’s fine if that is how it works. The laughable thing was that the music only played in the reception and our room, none on the terrace or in the breakfast room.|Breakfast was nice and staff lovely. But buffet. Whilst in Puglia my husband and I stayed in 4 other places, all cheaper than this hotel, one was £120 a night. All had table service. I thought it was funny that a couple of ladies had everything bought over to them, even the massive bowl of yogurts, maybe they thought they shouldn’t have to go to a buffet table :)|The day before we left we arranged the our luggage would be moved to our car and we could then either meet someone at the car park or they would bring the car to one of the gates to the old city. The morning of departure we requested the pick up at the gate only to be told that wasn’t an option! So car park it was. In the afternoon we had one of their WhatsApp messages stating that we could meet at the gates. Feeling slightly annoyed we left it as we had arranged earlier. Then they messaged us about the time of pick up, stating that it would be too late for our flight. Another piece of misinformation by them.|My husband and I have stayed in hotels ranging from Premier Inns to The Four Seasons on Bora Bora, so we have a pretty good idea of value. This hotel is a rip off. Yes great location but no facilities at all. The bar on the terrace was never open so we would get a beverage from the minibar and walk up the spiral staircase(scary).|I’m still asking myself why did I book it!!!!!

Towels and sheets smelled like vinegar it was discusting. Italy has the best smelling of laundry detergent. You would think that they would use it for such an expensive hotel. The breakfast and the staff were fabulous. Beautiful rooftop and quality drinks and service.