San Pedro Belize Express Water Taxi

You can purchase tickets on site or online. One way or round trip tickets are available. You can start lining up and boarding 15 min prior to departure. Trip from Belize City to Caye Caulker is 1 hour, the. An additional 30 min to San Pedro.

Before I ever travel with these people again, I’ll build a raft out of coconuts and swim there myself. The 5-star reviews? Yeah, clearly written by themselves or by staff forced to post them. The reality couldn’t be further from that — rude, arrogant, and completely disrespectful to tourists. We bought the tickets online, where it clearly says they’re only valid for a specific day and time. We arrived an hour early, queued like anyone else, and still got passed over while they let a bunch of others cut in front without any explanation. When we asked for a refund so we could go with the other company (just across at the other terminal), they just said they never refund anything. And that’s when the arrogant attitude really kicked in — condescending looks, dismissive replies, and absolutely no attempt to help. The result? We arrived two hours late to Caye Caulker and lost our hotel because the lady who was supposed to receive us couldn’t wait. We had to find and pay for another place last minute. Even if it were free, I wouldn’t go with them again.

I would rather get on this….than a puddle jumper plane. It was smooth both ways. I also received my bag in 1 piece lol. Plenty of seats and it did leave at the time of departure. Started raining on our way back and it was still a decent ride. 1.5 hour from Bze to San Pedro

If you're on a timeline, strongly reco booking your own water taxi. It's worth the extra cost. Going from Belize City to Caye Caulker there was some confusion with our two tickets, but the gal was friendly enough and eventually got it sorted. Pleasant enough experience. Coming back was wild. We thankfully arrived quite early. Very large line at the ticket/check in counter already. Waited about 15 minutes to get to the window. Then a whopping 25 minutes at the window, even though i handed her our printed email confirmations with confirmation code, today's date and 1030am ferry time confirmed. Somehow, she still could not verify our tickets. She had to call the mainland then wait for somebody to call her back, yadda yadda, as the ferry was boarding we just made it on time. There were only two ticket windows so the massive line behind us was even slower moving as we stood there waiting at the second window for 25m. Made it on board, huge relief as we are en route to the airport. Get landside. Cargo unloads. My bad is not there. Apparently they often times cannot accommodate all baggage, so they send it on a next boat. This place is not worth the stress if you need to catch a next ferry or get to the airport. Either book a personal water taxi or plan to take the ferry 2 before the latest time that you need to arrive by. Beautiful ride itself though. Comfy seats, nice staff, great views out.

Very busy port day. Multiple ships in the same port. Required water tender which was fun by itself. Great little city and nice port.

Had a okay experience with them. They left on time , take care if the checked in bagages, you have space on board and the cashier explain everything , about how it works with the open tickets etc..

Good experience, everything was on time and didn’t wait in any lines for tickets. Booked the tickets in advance but you can go at anytime on the boat. Good customer service.

The experience was overall pretty good. We went from San Pedro to Belize City. I am a travel agent and I tried to get that added to my reservation. Unfortunately they were unable to accommodate that request so I wasn't able to add that to my agent account as an expense. When I checked in I showed them my reservation on my phone, and my printed email confirmation but for some reason that wasn't enough and they were having an issue giving me my ticket. My friend did the same exact thing at the next window and she didn't have any issues, so not sure what was going on there. Luckily they were able to get me my ticket. The ride itself was nice. The air, sound of water/engine and the long ride, made for a relaxing ride and I was dozing off a little. We got to stop at Caye Caulker on the way so it was cool to be able to see that island when we didn't get a chance to go to it during our stay.