Yasemin Y.
Google
The room was clean, spacious, and well maintained, with all amenities in good condition. The service staff were attentive and friendly throughout our stay.
However, the overall experience did not live up to the expectations of a four-star hotel. The spa facilities were extremely overcrowded (especially on Saturdays). I was unable to use the sauna at all; every time I opened the door, it was already full. The same applied to the steam bath and whirlpools. As a result, the spa felt more stressful than relaxing.
The outdoor pools were slightly more enjoyable, but overall the spa offering does not justify the price. More saunas are clearly needed—one sauna for the entire spa is insufficient—and there should be a wider range of treatments available. I also missed sound-healing sessions, which are commonly offered in comparable spas.
The “worldwide banquet” dinner was underwhelming and did not meet expectations.
Overall, the stay was acceptable, but I left with the feeling that the experience did not fully reflect what I paid for.