Sandals Emerald Bay

I stayed here several years ago. The rooms looked nothing like they did online and were actually quite crusty and more like a 2 star motel, you can see this through the pictures posted on the reviews. Cheap free alcohol was available in the room but I never touched it given that it was from an open bottle with a dispenser. The beaches were awesome. The service was OK. I did not like seeing the cat near the kitchen or a cook coming out of the kitchen drinking for a mixing bowl. The open bar was terrible And I don't think they could make a single drink right. This place was not cheap, although on the website it looks like you're getting an incredible deal. look at all the negative reviews before you breathe the Positive ones.

Had a very nice time a few years back and wanted to go back next year but NO way now. Way to take away the peace and tranquility and privacy of that beautiful cove. If that Beaches is anything like the one on Grace Bay in Turks and Caicos . . . . . it’s going to be crowded, cluttered, noisy and a complete cluster!

Overall rating 2/5! Room (we stayed in a suite): 3/5 Rooms are clean and the housekeeping staff are amazing but the rooms could use a little TLC. The room smelled musty upon arrival )but being on the ocean, there is a lot of moisture). The bedside lamps, base of the coffee table and corner lamp all had rust spots. The fridge that was in the bar area was sitting on a warped shelf in an enclosed cabinet that appeared to have some back spots on it? Not something you’d expect at the week long price point for sure. Food: 2.5/5 It is standard American fare? Lots of choices, restaurant wise, and maybe I didn’t pick their best dishes from the restaurants I tried?! All that being said, the food was just okay. Two recommendations: The sushi spot was incredible and Dino’s pizza really hit the spot during our poolside days. Great service from everyone working at the restaurants though! Grounds: 5/5 Gorgeous! Beach: 5/5 One of the most incredible beaches I’ve ever seen. Golf: 5/5 The back nine is right on the ocean and is breath taking!! Staff: 5/5 shout out to Tevon, Kimerly, Garth, Janell, Nicole, Mikalya, Theresa, Freddy and Devonte! Cats: 5/5 (If you know, you know) Butler Service: This is hard to rate because I feel like we didn’t utilize them as much as we could have? We filled out our preference sheet with what we wanted in the room and that didn’t happen unfortunately. No big deal so we requested the items we needed along the way. I don’t think we’d spend the extra money in the future, should we return to a Sandals resort. Red Lane Spa: 5/5 Pools: 5/5 Overall this was an incredible experience. Yes I wasn’t blown away from everything while on vacation but who really is?! This was our first time going to an all inclusive so we weren’t really sure what to expect? The drinks were delicious, the staff were awesome and it was fun to get to know others that were staying at the resort, too. I hope this review helps! Oh and p.s., half of our plane didn’t get our luggage when we landed on Sunday (and we didn’t receive it until Wednesday). It sounds like this is a common theme when flying in? I suggest putting a couple days worth of clothes in your carry on to hold you over, should this happen to you :)

Although it's been awhile, this was the first Sandals we went to and after going to almost all of them, it's still our favorite. Gonna miss it as a Sandals Resort but may still come visit as a Beaches. We shall see.

First of all, the actual view from the room is of a burm with weeds. Beyond that is the ocean. Red flag warning the whole time we were there. We weren't allowed to go snorkel or use other equipment in water. The only thing to do was walk along the beach which I did zigzagging thru all the plastic trash. The resort next door had a cleaner beach front. The food was ok. The drinks ok. The workers were not trained in high end customer service. Bottom line is, you pay 5 star price but receive 2.5 star quality. My husband and I changed our flight to go home a day early. I would never recommend this place

My wife and I celebrated our honeymoon here. From the moment we stepped out of our vehicle, we realized what a beautiful resort it was. We were treated like royalty and taken care of from check-in to checkout. We purchased the butler package with a villa and we were not disappointed. Huge room with a pool and attentive service. Our butler always had a space by the pool reserved for us as well as chairs on the beach. We were able to reserve any restaurant we wanted and the food was good. The beach and water was unbelievable.

I can’t begin to tell you what a great time we had at Sandals Emerald Bay. We arrived at the airport and were greeted by a well organized team getting everyone loaded into taxis for the short ride to the resort. There we were greeted by staff and taken to a lounge where we were given champagne while we waited for our room. Everyone was escorted to their rooms were we received an overview of the resort. Our room was large and clean. It was cleaned daily and there was a turndown service. Our fridge was restocked daily as well. The food was fantastic. Every restaurant was different and the service was great. Our favorite was the French restaurant, but each one was fantastic. We went to the quiet pool and hot tub every day. Very relaxing. The best thing, by far, was the golf. I have never played a course that was in such perfect shape. You simply walk out the front door of the resort and you are at the pro shop. No need for a shuttle ride. The fairways were lush and the greens rolled true. The back nine is right on the coast with great views. We got some great action shots of us golfing with huge waves crashing in the background. It is a challenging course and you should bring plenty of balls as there is plenty of water. I can’t say enough about the course. Our departure was just as easy as our arrival. They picked up our bags at our rooms and were very organized getting us to the airport. We are already saving for our next trip to this fantastic resort.

I cannot say enough good things about this resort. From the moment we got off the plane we were met with nothing but ease. There was a car waiting to pick us up and drive us to the resort (about 10 minutes from the airport) and our bags were taken care of both when we arrived and when we left. The food and drinks were decent and I have nothing negative to say about them. Our favorite part was definitely Bahama Bay for their breakfast buffet. They had a huge array of options as well as a menu to order off of with different types of options for eggs. The room was very clean and the staff was extremely friendly and helpful. All the pools were awesome but we especially enjoyed the quiet pool at the end of the day. The swim up bar in the main pool was also a big plus. The beach could use a few more spots with umbrellas but that would be my only complaint. Another big plus was that the resort felt extremely safe. The gym was also a wonderful part, it was equipped with dumbbells and treadmills and much more. I would 1000% recommend this resort to anyone.