Sara
Google
Overall rating 3/5!
Room (we stayed in a suite): 3/5 Rooms are clean and the housekeeping staff are amazing but the rooms could use a little TLC. The room smelled musty upon arrival )but being on the ocean, there is a lot of moisture). The bedside lamps, base of the coffee table and corner lamp all had rust spots. The fridge that was in the bar area was sitting on a warped shelf in an enclosed cabinet that appeared to have some back spots on it? Not something you’d expect at the week long price point for sure.
Food: 2.5/5 It is standard American fare? Lots of choices, restaurant wise, and maybe I didn’t pick their best dishes from the restaurants I tried?! All that being said, the food was just okay. Two recommendations: The sushi spot was incredible and Dino’s pizza really hit the spot during our poolside days. Great service from everyone working at the restaurants though!
Grounds: 5/5 Gorgeous!
Beach: 5/5 One of the most incredible beaches I’ve ever seen.
Golf: 5/5 The back nine is right on the ocean and is breath taking!!
Staff: 5/5 shout out to Tevon, Kimerly, Garth, Janell, Nicole, Mikalya, Theresa, Freddy and Devonte!
Cats: 5/5 (If you know, you know)
Butler Service: This is hard to rate because I feel like we didn’t utilize them as much as we could have? We filled out our preference sheet with what we wanted in the room and that didn’t happen unfortunately. No big deal so we requested the items we needed along the way. I don’t think we’d spend the extra money in the future, should we return to a Sandals resort.
Red Lane Spa: 5/5
Pools: 5/5
Overall this was an incredible experience. Yes I wasn’t blown away from everything while on vacation but who really is?! This was our first time going to an all inclusive so we weren’t really sure what to expect? The drinks were delicious, the staff were awesome and it was fun to get to know others that were staying at the resort, too. I hope this review helps!
Oh and p.s., half of our plane didn’t get our luggage when we landed on Sunday (and we didn’t receive it until Wednesday). It sounds like this is a common theme when flying in? I suggest putting a couple days worth of clothes in your carry on to hold you over, should this happen to you :)