Sandals Ochi

My fiancé and I got engaged at Sandals Ochi and it was absolutely perfect. The staff was extremely friendly, attentive and accommodating. Every single person we encountered went the extra mile to make our experience great and always had a smile on their face. The resort is stunning. It took us multiple days to explore everything. There are so many beautiful look out points and restaurants. To top it off we got a free upgrade to a standalone villa when we got there. Honorable mentions to Renardo for setting up the engagement photoshoot and taking amazing photos that we will cherish forever. Renardo is an absolute professional and HIGHLY recommended. Thank you to Otis for greeting us on our way in to our villa and helping us get oriented to the resort. Otis made us feel welcomed and answered all our questions. Thank you to Alloy for providing excellent service every night at the Vista Terrace, always brought the good energy and did it with a smile on his face. I really can’t express how amazing this resort is. We will be coming back. The only things that I would be aware of before booking is the drive from Montego Bay airport to the resort took us 2.5 hours both ways. The traffic was really bad getting to the resort but if there’s no traffic the drive is apparently 90 minutes.

We stayed at Ochi the second week of December, 2025. This was our second stay at Ochi, and the trip was moved from SSC lux to Ochi GC (club) after the hurricane.||Room:|The GC rooms are in cottages behind the Rivera (large) building on the shore side, there are no ocean views, except our room, near the pool bar, had a three degree ocean view. The beds are very high and my 5 foot tall wife needed the bed steps, they were brought quickly. The rooms are small but adequate, and do not have a drying rack.||The room had many issues, one was serious in that the wrong light fixture was placed in the entry area and the door always hit it and we feared breaking the glass or breaking it off. We tried to be careful, and we reported the safety issue many times, and management did nothing. One morning the water was out, we reported to the hotel operator and to a manager touring the grounds, the maintainers came quickly and the water was back on by 3:30.||The sink and tub lacked stoppers, the sink was missing an aerator, and the toilet required 2-3 flushes to actual flush. All this, as well as overall room wear, led to a feeling of an affordable motel in need of renovation.||Pools:|There are three pools with bars, and a few pools without bars. Our last trip the beach club side was our favorite, this time it was less so (in part because of the playmakers). Our least favorite last time, the east pool, had been rebuilt since our last trip and was much better. The hill pool was good/great and was in second place. Pools were in good repair.||Playmakers:|Two of them were good, outgoing, engaging-- We praised both of them on gina. The rest were not good, standoffish, the shows they did were amateur/middle school quality at best. They also have fallen into the habit at the pool of yelling into the mic with their lips touching the mic and it was annoying. The groups brought in were traditional sandals evening shows and were good to great at that.||Bartenders:|These, as before, were 90% good or great and we praised the standouts on gina.||Waitstaff:|About 20% were great, 20% were openly cold or visibly uninterested in performing their function, and the rest were okay or good.||Housekeeping:|Great work.||Overall facility:|Range of good to poor. The riviera bathrooms were closed all week, lots of little issues on that shore side-- most great house side was in good to great repair, but the shore side was not. Water features, leaking walls, run down…||Sandals needs to truck some loads of sand in, but I understand that is a low priority.|Last trip the Ocean/beach side bar was our favorite, this time 80% of the furniture had been stripped and it had a mostly quiet and sterile vibe. The great house bar was good.||Post storm repairs:|Visibly moving very slowly. The kellys/overwater bar was moving very slow, also the Kimonos and the Riveria building repairs. Water feature repairs were also going very slow. To be fair, I saw the crews using repurposed wood in non visible repairs, so I assume sourcing is an issue.||Dining:|Food quality was overall good to great. With two exceptions the beef was tough. I had looked forward to trying the Sweet Water bbq/Jamaican fusion, and the beef was so tough it was uneatable. Service times were long just a little, but overall great. Room service was good, fast and nice.

This was technically our second visit to Sandals Ochi—our first was back in 1991—and we had a wonderful time. The property is beautiful, and every staff member we encountered greeted us with a smile and a warm hello.||Several team members truly stood out and made our stay feel extra special. Shereka in the salon was absolutely fantastic—talented, professional, and so friendly. Basil, Annika, and Susanne went above and beyond to make a birthday celebration unforgettable. Kamari was our favorite poolside bartender, and Millard saved our evening when he kindly switched the TV from soccer to an NFL game. He was incredibly gracious and even watched along with us, despite admitting he knew nothing about “our” football!||We also really enjoyed The Rabbit Hole—it was a great spot and a lot of fun.||We loved our experience so much that we booked our next trip before we even left. Highly recommend!

We LOVE Sandals Ochi! Our sixth trip and we will keep coming ‘home’ here. As divers, having a clean room and good food is important ( and both have always been true) but we aren’t night life people. We come from the diving and the rest. The dive team is AMAZING. They’re kind, compassionate, knowledge and make every day and dive a beautiful memory ( shout out to Winston and Shevelle and Kemar - our DM). It’s an easy dive trip - boat docks right at the beach, and sites are close so no time wasted before you’re in the water. We’ve seen turtles, eagle rays, southern rays, squid, octopus, and so much more. The night dives are gorgeous, and this trip we splurged on a private dive early morning and it was SO worth it. Jerk shack - best chicken ever. Keisha - best travel agent ever ( we ♥️ you!). The trip in from Montego Bay is 💯 worth it - we will keep coming back, and are so grateful for all the staff that make every trip so memorable ♥️♥️

I dont remember reading that this Sandals has 2 sides to it. You have the beach side and across the street is the hillside. They run a shuttle called the Hop which runs 5-10 minutes and will drop you off at hillside, oceanside beach club and the main entrance. The staff is very nice. The accommodations are very clean but could use some maintenance, ie slow drains, had to wait forever for hot water. I would not recommend this resort to someone with mobility issues as there are alot of stairs. I dont know why the pools close at 5:00 P.M. In the wake of the hurricane this resort has a couple of restaurants that are not operating and a whirlpool that is not operating which on the grand scheme its not bad. We enjoyed ourselves immensely. We will not come back to this resort as it doesn't fit with what we would like in a resort.

This review is written with sincere appreciation following the devastation of hurricane Melissa and the committed response of the Sandals ownership for their selfless commitment to their employees and the local community as they provided care and housing for those in desperate need. Jamaica is a one for all community. Choosing to spend our hard-earned savings on a vacation is a meaningful commitment, and thanks to Shoyan at the Loyalty Office, every expectation we had—and more—was exceeded. From the very beginning, she demonstrated an extraordinary level of professionalism, care, and dedication. Shoyan took the time to ensure we fully understood every detail related to our current stay and future Sandals vacations. Her knowledge was nothing short of exceptional—she had immediate, confident answers to every question, no matter how detailed or complex. It was clear that she not only understands the Sandals brand inside and out, but is genuinely committed to maximizing value and opportunity for her guests. What truly set her apart was her personal attention and follow-through. She handled all of our requests seamlessly, ensured nothing was overlooked, and made the entire experience effortless and reassuring. Her commitment to excellence turned a great vacation into an unforgettable one. If exceptional service still matters, Shoyan is the standard.

Our stay at **Sandals Ochi Beach Resort** was nothing short of incredible; truly a place that knows how to make you feel welcomed, relaxed, and completely taken care of from the moment you arrive. The resort itself is stunning, with beautiful grounds, a lively yet laid-back atmosphere, and all the little details that turn a vacation into a memory you’ll treasure. What truly set this experience apart, though, were the people; especially the **beach bartenders, Maxwell and Alicia**— talk about a WHOLE VIBE!!! From day one, they greeted us with genuine smiles, remembered our favorite drinks, and treated us like family. Their warmth, laughter, and attentiveness transformed simple beach days into something special. Sitting at the swim-up bar, listening to the music, and sharing conversations with them made the resort feel less like a hotel and more like a **home away from home**. If you’re looking for a resort that combines beautiful scenery, great vibes, and staff who sincerely care about your experience, Sandals Ochi Beach Resort delivers in every way. And if you find yourself at the beach bar, you’ll quickly understand why Maxwell and Alicia are such a huge part of what makes this place unforgettable. 🌴🍹 #OneLove

I want to praise Sandals Resorts, specifically Sandals Ochi, for taking such great care of all of its guests during Hurricane Melissa. What began as a vacation planned 2 years in advance for a destination wedding became a dire situation when we found out Hurricane Melissa was approaching landfall. So many people were scrambling to get the next flight out to get home to family and loved ones. Unfortunately, Jamaica (God bless Her) decided to close all airports; therefore, we were all stuck there to ride out the storm. Sandals' general manager, Carol Bourke, communicated with us daily regarding the plan for sheltering in place and assured us that we were safe. While waiting for the airports to reopen and receiving several flight cancellations, Sandals treated its guests like Kings and Queens, comping our extended nights along with providing full meals and unlimited drinks of our choice. We heard so many horror stories in regards to what other resorts were doing and how they treated their guests; charging them for the extra nights and feeding them little to nothing. We couldn't believe it and were so thankful we chose to stay at Sandals. After several flight cancelations, some of our party were able to catch the charter plane that Sandals/Beaches Resorts opted to pay for in order to get their guests to the U.S.A. From that point, we were responsible for getting a flight home. I won't say the charter flight was without flaws or perfect, but I am so thankful we and the entire wedding guest list, bride and groom, made it home safe. It was our first time visiting Jamaica and staying at any Sandals Resorts. And with the stellar service we received, let's just say we are Sandals fans for life!!!!!!! We are booking our next trip to Barbados soon.