Sandals Ochi

I had a great experience with chip chop the chef and Princess. I had an incredible dining experience at Sandals, where every aspect of my meal was perfect! The food was not only delicious but served at the ideal temperature, enhancing the flavors beautifully. Our waitress, Princess, was exceptional attentive and friendly, she made sure we had everything we needed. I was also impressed by the chef, who personally came out to check on us and even helped pack my food to my room. Their dedication to service made my visit truly memorable, and I can't wait to return!

Our recent trip to Sandals had its ups and downs, but what truly made the experience worthwhile was the outstanding service from the bartenders, butlers, and wait staff. They are the heart of the resort and the reason we would consider returning. Special shoutouts to Simone and Maxwell at the beachside bar, who were nothing short of incredible. As well as Ricardo and Miguel at the Cabana’s. Our housekeeper was incredible, we loved her. Their energy, hospitality, and attention to detail made every visit to the bar feel like a VIP experience. Also, Tavis at Vista Sky made our mornings memorable with top-notch service and genuine kindness at breakfast. The reservation-only restaurants generally met expectations when it came to food quality and presentation. However, the quality of steaks and some of the dinner options outside the reservation system was extremely disappointing—closer to what you'd expect on a budget cruise line, not at a premium resort like Sandals. Another major frustration was the reservation process. Being told “no” repeatedly by the concierge for dinner bookings, even when trying to reserve three days in advance, felt like a flaw in what should be a seamless all-inclusive experience. When you're paying a premium, you expect to be able to enjoy a quality meal without the hassle.

We recently stayed at Sandals Ochi (August 2025) and overall had an enjoyable vacation, but the resort is beginning to show signs of wear and could use some maintenance updates. Our room (#7348) was comfortable and nicely appointed, but the shower water pressure was low and the temperature control was frustrating—swinging from too hot to too cold with little middle ground. Around the property, we noticed missing tiles at the Hill Side community pool, standing water in the Ocean Club hallway on the Beach Side due to poor drainage, and a few staircases missing handrails. None of these ruined the trip, but they stood out. Dining was mostly a highlight, with several good restaurants to choose from. The Southern Table served great breakfasts, and the omelet station cooks absolutely nailed it every morning. The Jerk Shack never disappoints—worth the trip across the U.S. just for that alone. Kimonos, Le Gourmand, Kelly’s Dockside, The Southern Table, and Vista Sky were all enjoyable. Unfortunately, Dino’s Pizza was the one dining miss. I tried it twice to be sure, but both times the pizza was slightly undercooked and lacked that satisfying crispness. Entertainment was lively and well-executed, but leaned heavily toward American-style performances. While fun, we wished for more Jamaican cultural showcases. The standout was Jamaican Independence Day—100% authentic and absolutely fabulous. More of that energy and authenticity would elevate the entertainment. In short, Sandals Ochi offers a relaxing getaway with good food, friendly staff, and enjoyable entertainment, but it could benefit from some maintenance improvements and a stronger focus on showcasing the rich Jamaican culture that makes the island special.

We had a lovely time at Sandals Ochi! We went to celebrate my birthday. The resort itself is beautiful, and we especially enjoyed the amazing variety of food and drinks — everything exceeded our expectations. From breakfast to late-night snacks, the quality and flavors were consistently impressive.||That said, our experience at The Great Cafe was a bit of a mixed bag. While the food was good, some of the staff there had noticeably poor attitudes. A few seemed disinterested, unapproachable, and even rude at times, which was disappointing.||However, one shining exception was Zoey. She truly stood out with her warm personality, attentiveness, and excellent customer service. She made us feel welcomed and well taken care of every time we visited. Zoey is a true asset to the team and definitely helped elevate our overall experience.||All in all, we had a great time and would definitely return — hopefully with more Zoeys around next time!

This was the best trip ever… when I tell you Scott and Derron pulled out all the stops. We wanted for nothing. They were so genuine and always cared with a smile. The staff from beginning to end was so warm and welcoming. Not once did we walk anywhere without being greeted with a smile. I love the fact I didn’t have to wait forever for cocktails and the swim bars weren’t crowded. We stayed hillside and it was amazing. Loved the food and for a much as I requested… I could go on and on! Just know that we will be back to Ochi for sure Highly recommend this resort. Would give 100 stars plus if it were an option

We haven't been to Ochi in 6 years, and we noticed a lot has changed since then so we gave it another shot. |Room: Beachfront Penthouse Club Level. The views from this room made the trip. We spent more time on the balcony then we ever have. I would recommend just based on this. The room itself left a lot to be desired. The bathroom is extremely small and outdated, with a very small bathtub, dirty/chipped tile, and non-matching countertops. ||Pools: There are 3 main pools at Ochi, 2 on beach side a 1 on hillside. We had no idea that the one pool we were looking forward to the most was going to be closed for remodeling. This was the main pool on the beach side. We did have an amazing few days at the main manor pool, but we were advised that at some point all of the pools will be closed for remodeling as they are showing extreme wear and tear. If you are pool folks, you will want to make sure this pool isn't closed while you're there as it could be a high downside having that closed on your trip.||Dining: There are like 16 restaurants and we never ate at the same one twice. Never had any issues with food, would like to see a wider range of offerings within each restaurant as a lot of menu's seemed so similar. We usually love Soy (sushi) but this one wasn't as good as other's we've been to. There is also a lack of a coffee shop like others Sandals have||Excursion: We went on the sunset catamaran cruise. I've been on these before and they have been great. At this time of day my time in the water was done, so spending 2 of the 3 hours sitting on the boat while people snorkeled was a bit too much. Call it a snorkeling trip not a cruise. ||Service: Absolutely no issues with service. All of the waiters, bartenders, cleaning folks were all wonderful. I've never had the cleaning crew call me to tell me goodbye at the end of our trip, that was a nice surprise. Some special shout outs: Bartender Lamark was the best, a knack for having a relaxed conversation and creating some great drinks, even made my pistachio martini! Waiters Howard at Ethels and Alloy at Kelly's were amazing people. Neil the beach cabana butler made this experience a must do (worth the $180), we received great massages from Christopher and Doreen at the Spa, and finally we were able to book our next trip to Dunns River thanks to Shoyan finding us the best room for us. ||A great trip altogether, and we're looking forward to what Dunns Rivers brings next March. I would recommend giving Ochi a try, especially as they keep up with the remodeling.

We had an excellent experience! Our stay proved that we chose the ideal property. We were especially impressed with the staff who ensured that from arrival to check-out, our vacation would remain indelible in our minds. We rather liked the Lemongrass infused washcloth we received on arrival!!!

Loved our stay at Sandals Ocho Rios 08/25. Yes there are some areas that are more worn out, but still everything was unkept well and clean and so relaxing. The people were all so nice! A few night the time for dining was more delayed than we would like, but food was always hot and fresh and you can tell there were just days where more people were at the resorts. We stayed in the beach riviera side but frequented the Hillside and the hopper bus made it easy and loved visiting both.