Sandals Ochi

I want to praise Sandals Resorts, specifically Sandals Ochi, for taking such great care of all of its guests during Hurricane Melissa. What began as a vacation planned 2 years in advance for a destination wedding became a dire situation when we found out Hurricane Melissa was approaching landfall. So many people were scrambling to get the next flight out to get home to family and loved ones. Unfortunately, Jamaica (God bless Her) decided to close all airports; therefore, we were all stuck there to ride out the storm. Sandals' general manager, Carol Bourke, communicated with us daily regarding the plan for sheltering in place and assured us that we were safe. While waiting for the airports to reopen and receiving several flight cancellations, Sandals treated its guests like Kings and Queens, comping our extended nights along with providing full meals and unlimited drinks of our choice. We heard so many horror stories in regards to what other resorts were doing and how they treated their guests; charging them for the extra nights and feeding them little to nothing. We couldn't believe it and were so thankful we chose to stay at Sandals. After several flight cancelations, some of our party were able to catch the charter plane that Sandals/Beaches Resorts opted to pay for in order to get their guests to the U.S.A. From that point, we were responsible for getting a flight home. I won't say the charter flight was without flaws or perfect, but I am so thankful we and the entire wedding guest list, bride and groom, made it home safe. It was our first time visiting Jamaica and staying at any Sandals Resorts. And with the stellar service we received, let's just say we are Sandals fans for life!!!!!!! We are booking our next trip to Barbados soon.

We had a great time at Ochi! The people are fantastic there - so helpful and nice. I had the best massages of my life - Antoinette was completely amazing and Nordea was great! I was truly spoiled to have two massages in the time I was there. We also had some wonderful interactions with the staff - my favorite being Patrice, she was so kind and helpful. She always had a smile on her face. We love Ochi

We came here for our honeymoon in August 2025, and we can safely say we had the time of our lives. The staff really do look after you and treat you like royalty, everyone went above and beyond during our stay and couldn’t have done more from the moment we arrived to the day we left. The entertainment team are all amazing and upbeat, the Jamaica live event in particular is one you don’t want to miss! All the restaurants were incredible, particularly the French and Italian! After this holiday we’ve said any other holiday we do in the future simply won’t beat this one! We can’t wait to return!

Our stay here was simply amazing. The resort is beautiful and the service was excellent. Every member of the staff was friendly and helpful, but we especially want to praise the entertainment team. **Rosario L** went above and beyond to make our vacation so much fun and special. He gave us a great tour of the property and made sure we understood where everything was. Rosario L, always went out of his way to say hello to us and make sure we were having a great time. We can't wait to come back.

Fabulous holiday, our 1 bed butler villa suite was stunning. We enjoyed the food and the grounds were beautiful, a credit to the gardening team. Dwayne was so much fun and so welcoming, Shereka was amazing in the gym, Pilates, aqua aerobics and she is amazing at her stretching classes, you can even book a private stretching session with her. Courtney our Zone manager was great fun we are hoping he gets into the hide and seek photos (he will know what you mean). Glenroy at the beach water sports centre was such a great young man, friendly and informative, he helped me get to grips with paddle boarding, thanks Glenroy. Our house keeping team were fabulous, thank you so much for looking after us so well. |See you next yesr

This was my first time at a resort and in Jamaica and I had the best experience here. Everyone is so nice and I’m lucky to have met new people. Panda and Romario made my experience at the resort so much better, their fun positive energy was contagious. Akeem our photographer was amazing. He was very patient with us when taking our photos and I appreciate the helpful posing tips! Jerome was also another staff that was so kind and attentive with us. Thank you for making our stay unforgettable! Most definitely coming back!

Just home from 10 days at this wonderful hotel complex. Obviously there when Hurricane Melissa hit too. The staff were absolutely marvellous in keeping us informed , reassured and everything was geared for our safety. Obviously certain restaurants and bars were closed as staff numbers were depleted. We still managed to eat at The French and Italian, and the food was plentiful and delicious. It was my birthday while away, and the staff made it feel special, especially Nasheca in La Goumend, who was an excellent waitress. The butler service was suspended but Cameka and Richard still checked in with us when they could. They were so friendly, polite and courteous. Romario Nelson in the Southern table was excellent. Always smiling and giving us exceptional service We tried the Tapas and Jerk Shack too, when again, the food and service were brilliant. Ragesh was one of our favourites. He never stopped smiling was always on hand, and couldn't do enough for us. He'd only been there for 2 weeks himself, but he made it look like he'd always been there. Obviously we didn't have the experience we wanted but we couldn't fault anything. We'll just have to go back to get the full and proper Sandals Experience. The CEO, Adam Stewart even came to say hello, as checking on the damage, staff and guests. Very personal touch. Highly recommended hotel chain and we can't wait to go back.

This was the best trip ever… when I tell you Scott and Derron pulled out all the stops. We wanted for nothing. They were so genuine and always cared with a smile. The staff from beginning to end was so warm and welcoming. Not once did we walk anywhere without being greeted with a smile. I love the fact I didn’t have to wait forever for cocktails and the swim bars weren’t crowded. We stayed hillside and it was amazing. Loved the food and for a much as I requested… I could go on and on! Just know that we will be back to Ochi for sure Highly recommend this resort. Would give 100 stars plus if it were an option