Sandos Benidorm Suites

We’ve stayed at this hotel three times now, and we already know we’ll be back again. Benidorm is such a special place for us—we met here and even got engaged—so it holds a lot of meaning. That’s why choosing the right hotel is so important, and Sandos is absolutely perfect. What makes it truly stand out is the staff. They always greet us so warmly, and incredibly, they even remember our engagement story. That personal touch means the world to us—it genuinely feels like coming home every time we arrive. The hotel itself is fabulous: clean, comfortable rooms, great food with plenty of choice, and a relaxed, welcoming atmosphere throughout. The all-inclusive setup takes all the stress out of the holiday so you can just enjoy every moment. The entertainment is always fun, and the pool area is a great place to unwind. We’ve made some of our most cherished memories here, and every stay adds something new to the story. If you’re looking for a place that’s more than just a hotel, somewhere that truly cares, this is it. We wouldn’t dream of staying anywhere else in Benidorm.

On arrival the hotel looks stunning beautiful white leather sofas in reception check in was quick and efficient not overly friendly. 4 lifts 2 each for odd and even floors so no long waits. Rooms are lovely twin beds with plenty of hanging space. Separate sitting room and area with fridge and kettle. Bathroom is a good size with walk in shower and 2 shower heads but no extractor fan.|The dining room is well laid out and lovely to see reserved seating for disabled guests. The staff are wonderful and go out of their way to be helpful and always enquire if you need any help. The two head waiters were excellent. There is a great variety of food every day and it's the first hotel the chef was visible at every meal always checking. |The only major disappointment was the meal we booked at the in-house Indian restaurant lovely restaurant and again lovely staff but I'm afraid the food was absolutely awful nothing was authentic about the food what a shame. |The bar staff were also excellent and boy can they make a cocktail. Overall it's the best hotel I've stayed in and the staff are definitely the hotels greatest asset and deserve the gratitude and praise given to them I would have no hesitation to recommend the hotel and certainly intend to visit again thank you to every staff member 🙏

Clean, family holiday hotel. Great large pool area with plenty of sunbeds. Entertainment staff are excellent and work hard to make the holiday memorable. Food is adequate, fresh and well displayed although would like a little more variety especially as not a meat lover.

I have just returned from the hotel today 14th June full and honest review. On arrival the hotel is impressive and spotless clean white leather sofas all over ground floor, reception staff efficient but not necessarily friendly the young trainee girl was very helpful and nice 4 lifts 2 each for odd and even floors so no long waits . The rooms (junior suite with pool view) are spacious for 2 people with a large balcony. The restaurant is down stairs accessible by lift if needed. I used a wheelchair and every single staff member couldn't have been nicer and more helpful especially SIMON an absolute delightful young man nothing was to much trouble. The head chef was very visible at every meal. There was a very varied menu and salad bar. The biggest disappointment was the food served in the in-house Indian restaurant it was awful. An authentic Indian chef would be worth his weight in gold. The staff in the bar also work very hard and can make an excellent cocktail. My suggestion to management would be 1) an information sheet with relevant information as not everyone has a scan on their phone 2) a selection of tea coffee in the room for people arriving rather than having to trail to the bar after a long journey. On the whole the hotel is very good their greatest asset is the staff who work there

Overall a great stay and excellent value for money. 5-10 mins walk to the lively area. Nice modern decor inside the main areas of the hotel. The room/suite could do with a freshen up but for the price we paid it was spacious and had a nice big balcony area aswell as a complimentary minibar for the select upgrade. The food was your normal all inclusive style but it was hot and there was something for everyone to enjoy. The pool snack bar was tasty for a quick bite to eat. The Select upgrade was brilliant and a must if not staying with children i think it cost us £50 each for 4 nights. Select had a private bar and terrace with branded spirits which you can pour your own drinks aswell as bottles of wine, beer etc... and soft drinks, bottled water and some snacks. A nice private seating area outside with balinese beds, loungers and rattan furniture to chill on. The ability to avoid queues at the lobby bar at night or the pool bar at day also made this area worth it. The outside communal terrace could perhaps do with a refurb as the outside stage area and tiles were showing their age. I did get told off by the pool police for vaping near the pool which i hold my hands up to however i saw no signage around the pool stating this wasn't allowed or i would of known to only do it on the upper terrace. So maybe more signage in future would help. My only other comment is maybe an air freshener in the select lounge, it didn't smell dirty or anything but it had a unique smell in that room. Overall great value for money though and we had no regrets staying here.

Another amazing holiday at Sandos Benidorm Suites.||||Me and my family of 4 adults over 50 years of age and one nearly 50 had an amazing time, as was expected.||||The hotel is spacious and clean and the reception staff always give you a warm welcome on arrival.||||99% of the staff are friendly and really helpful, and there was a moment of serendipity when a drunk guy from Blackpool who had been aggressive towards an Irish lady he didn't want to engage with him, started squirting water in her face from a kids water pump ( because he wanted to cause upset with her male family members) and who had been described by way of endearment as "The Drunk Boy", whose Curriculum Vitae of the week was to be aggressive and hostile and tried to ostracize anyone who was not as drunk as him and his fake friends, dared not to be entertained by his poor man's Ibiza "Put a Donk on it" activities, asked how he "could get a job at the hotel". Ha ha ha… The silence in the bar staff (all three of them) response, who had probably reluctantly serve him all week with booze followed up their cold silence with a cringeworthy but embarrassed laugh when he said he was "a hard worker", was brilliant and made my holiday. Well done, staff. Absolutely hilarious. Very professional. ||||Location: fantastic.. A fast 10 minute walk to the beach, old town or new town. Perfect.||||The food is absolutely brilliant and the staff in the restaurant are absolutely lovely. Seriously sweet and helpful.||||Rooms cleaned every day. Pool area cleaned every day. Everything gleamed.||The staff at Sandos are real hard workers, not some overbearing poor drunks from Blackpool and other goons who tried to intimate a family of 50 year olds just because they didn't want to be entertained by them.||||What we saw of the professional entertainment was full of energy: they always, always smiled and said hello to everyone. These are people who love their jobs and are very talented. ||||We will definitely be going back. Just hope the minority of the 18 to 30 crowd can afford Ibiza next time, so the ones who want a nice peacful, relaxing family holiday don't have to experience low-energy, low-budget, classless, aggressive *entertainment" by cokefident drunks.

Stayed here last week for 4 nights. The view on the balcony was amazing! We never heard anyone in other rooms which was great. Lots of choices for all inclusive alcoholic drinks. If you need a taxi the reception will book it and it was there in 5 mins. The slight negatives were the entertainment wasn’t brilliant only had one night where we thought it was good. The food was just alright but most of it was the same every day there was Mexican and Chinese night but alongside still had all the everyday same food. Aircon only got to 22 we could manage it but got a bit warm at night. 2 single beds pushed together and if you went in the middle of the bed you would fall through the middle unfortunately so not brilliant for partners. Sun beds were taken by like 9 with peoples towels but we still always managed to find a couple of sun beds free. But after all this they were only small negatives nothing major we would definitely return all in all I’d rate it a 4/5 star.

Was a nice enough hotel but I paid nearly 3k fot me and my 2 kids wouldn't really call it a family hotel as wasn't really any entertainment on for the kids apart from a Disney show one night at 9pm which they pretended to sing the songs nice enough hotel just wasn't worth the cost would prefer more entertainment on for kids and If there was any wasn't very advertised would be back without the kids just not with the kids ||Yes there was games room but we come away to keep kids off games not put them just in a room can do that at home .||Also choose pool view where the double bed is seperated with sliding doors but its one big room and no pool view but was facing a roof and when complained said sorry can't help fully booked |Didn't Evan offer anything to apologise |Like I say nice enough but not worth 3k and needs better things for the kids to do||There is a little park but slide is metal so is red hot so can't be used throughout the day ||Leaving Sunday