S&S nails & spa

I wish I could give negative stars. I went in for a Gel-X manicure with a French tip and a pedicure. While the woman who did my pedicure was great, the male technician who did my Gel-X nails did a terrible job. There was a noticeable gap and debris between my natural nails and the fake nails. When I pointed this out, they told me it was due to the shape of my natural nails, placing the blame on me rather than acknowledging their mistake. They didn’t apologize, and when I asked for a refund for the Gel-X, they initially fought me on it before reluctantly removing them. No offer of compensation for the inconvenience or the time wasted(3hrs), and my nails looked worse when I left than when I arrived. The technician just told me I was ‘all set’ without any apology as I walked out. I noticed they were giving holiday goody bags out to all customers prior to me. They didn’t even offer one to me despite me still paying for my pedicure service and wasting my time with the $80 gel x plus tip for both. Very disappointing and petty experience.

I recently visited S&S nails & spa for a manicure, and I couldn’t be happier with the results! The staff was incredibly welcoming and professional, making me feel right at home from the moment I walked in. I opted for the cat eye gel nail polish, and the results were simply stunning. Love the magnetic effect of the polish it has a mesmerizing, 3D look that catches the light beautifully. My nails have never looked this good! The salon itself was clean, stylish, and comfortable, adding to the overall fantastic experience. I highly recommend S&S nails & Spa to anyone looking for great nail services. Next time, I will definitely be booking with Nico!

Just about $70 for this baby pink set😁😁! Mind you, this isn't even a week old. Ive paid $20 for way better. I just went there because i've decided i wanted my nails done last minute and made the dumb choice to try here. My hands have been hurting badly due to them cutting so much of my skin. They also basically FORCED me to get a tip. UPDATE!! I just went to go check my bank account for this purchase and they charged me extra on my card. What I mean by that is, I gave them a tip in cash and the took it and also charged it on my card. This is insane.

Very very disappointed. My appointment for a new set was rushed and the photos speak for themselves. I will never be coming back here. I don’t know how they let me walk out of the salon like this. Uneven tips and my thumbs look like toes.

Apparently you can only leave one review per email account so I’m writing this review from my wedding email because they are so great! 🤭 I have yet to have a bad experience at S&S. They go above and beyond each time! Angie did my nails this time for my bridal shower and she was meticulous! She did my thin French (which I could literally never do) effortlessly. I come all the way from Southington to get my nails done here and it is worth it every time! I forgot to get the other woman’s name that was there, she seemed like the owner or manager, but she was also Amazing, thank you ladies!

This place is the best nail salon I have been too, I’ve been coming here consistently for maybe over a year and it’s always great experience. The environment is great and so are the people who work there. I highly recommend them to all of my friends and family. I LOVE this salon!

I recently visited this nail spot with high hopes for a fresh set of French tip nails with rhinestones, but unfortunately, my experience was far from ideal. The nails I received looked nothing like the elegant reference photo I showed them. The French tips were uneven, the rhinestones were poorly placed, and the overall quality just didn’t match what I had envisioned. They literally look like animal crackers. To make matters worse, when it came time to pay, I was pressured into tipping the staff—to the point where I had to give up my bus fare because they require tips to be in cash. Of course, this left me stranded, and I ended up having to hitchhike home, which was both inconvenient and unsafe. It was a disappointing and stressful experience from start to finish. I would advise others to think twice before visiting this salon, especially if you expect quality work and professional service. There are better options out there where you won’t be forced into uncomfortable situations.

I was recommended to go to this place by a coworker. She said that they do very well with nails and pedicures. I went there to go get an acrylic set and to get my toes painted when I was done. The original charge was $100 then the guy looked at my nails and added on another $91. The final charge was $191 without tip. I find it ridiculous that they charge that much for something so simple. I’m never going here again. I’m gonna be taking my business else where for now on. I will be attaching images below of what my nails and toes look like. I still think it’s ridiculous to charge that much.

So sad, I've been going to this place for 4+ years and within the last year the quality of work has gone down and the prices continue to go up. I never mind spending money on a good mani/pedi but almost every time they are rushing. I understand they are trying to get people in and out, but they clearly take on way too many customers at once. I'd rather be told to come back than sit there and wait for up to 30 minutes and then clearly be rushed because theirs other people waiting. My most recent manicure was so disappointing, nails all different shapes and so thick. Those photos are right after they were done. I love Abby and I've always loved the cleanliness, but they've really gone down hill.

after Abby and Kai sold a few months ago, everything has gone downhill. It takes them two hours to just do my gel manicure. My cuticles are barely cut. When I asked them to fix things, they just laugh at me. I don't know if that's the English barrier or what. I like their cleanliness and their wide variety of colors, but even my pedicure lasted 20 minutes and my feet were only in the water for three of those 20 minutes. Been going for years and not sure I'll go back...

I always get great service here . I come in with an idea and the shop staff is able to give me exactly what I want . Always remember to tip your nail text. They work very hard to create art on our fingers and hands. Not to mention hands and feet are pretty gross . If you can tip your waitress or your bartender or your hairstylist then tipping your nail tech is a no-brainer .

Had a horrible experience with a pedicure. The woman doing my pedicure cut me badly when cutting back my cuticles - causing my toe to bleed a great deal. She had trouble stopping the bleeding and another nail tech had to come over to assist. The other tech had no gloves on & when she applied the liquid from the bottle to stop the bleeding, she touched the tip of the bottle directly onto my bleeding cut - and who knows how many other people she's done that to. I'm still in pain a few days later & am hoping I don't get an infection!

I came here an hour before closing because both my daughters needed manicures & pedicures. I was taken IMMEDIATELY! Excellent service and the salon was so clean & bright. We'll be back.

I don't typically leave a review, but this is in hopes that the owner may see this and train some of her staff better. Last time I went I had a similar experience. I went back because I had good experiences when the business first opened, but now it has become a trend. I got these nails done yesterday. Two have already chipped and my pinky and ring finger are scabbed/swollen over from being cut. With the price of $90 for a gel manicure and pedicure, and being expected to leave a 15% tip I think this was ridiculous. The only reason this has 2 stars is because I really enjoyed their pedicure even though I have a paper cut from the callous scraper. Will sadly not be coming back :(

This place is clean and friendly. I am not a person to get my done regularly, when I do this is the 1of the places I go to. I drive 3 towns away. My cousin reccomended it and I have been coming here as 1 of my top places for pedicures. There is a Starbucks in the same plaza which is an extra bonus

Went here for the first time for a fill. The woman was fast and didn't speak a single word to me. The nails looked pretty good when I left 3 out of 5 but within 10 days they were all lifting. The coat was so thin, I could literally peel them off. The actual fill cost $60 plus tip. For that, I should not have to go get the nails done somewhere else after 10 days. My advice to you, go elsewhere. I've had gel fills for over 10 years. Never have I ever had them lift, chip, or peel off (especially after 9-10 days). Save yourself time and $, go elsewhere. Poor products.

Possibly the worst nail salon ever. I called to get a quote for my nails and was told $60. When I check out it's somehow $85 and the woman is demanding I leave a tip . In total I spent $90 when I was told $60. On top of being cut during the process, on multiple cuticles. When I called to speak to someone they argued with me saying I didn't know what I was quoted and all this other stuff. Rude workers, horrible service, and overall a giant scam.

I came in to this fake bougie establishment for a pedicure on my day off and it was an awful experience. I was met with the amazon nail tech looking into my shopping bag telling me I spent too much money, that was the first order of business, instead of a Hello how are you today. I told her No, I spent well and it is actually too much to pay $30 for a pedicure with no other treatment and rude people. This was Followed by her criticizing me for choosing the length of how ( I ) want my nails cut. I recommend she leave her misery at home and find a new job if she can't work respectfully with the public. This is a shame because we are the ones spending the money, go elsewhere if you want to be treated with respect. Not to mention the water was scorching hot and my pedicure lasted all of 10 minutes. These nail salons are truly starting to get out of control.

; the best nail experience I have had in such a long time. I was traveling to visit family and wanted to squeeze in a mani/ pedi before festivities. I called as they opened on Saturday and was told to come on in. I was greeted and seated immediately. They have a wide range of name brand colors all color coordinated which makes it easy to pick out a color. I thoroughly enjoyed the 5 min foot and neck massage and the paraffin wax for the heels. The pricing was reasonable the facility was immaculately clean and they followed health and safety. I will definitely return when I am in the area.

Went as a walk-in for mani and pedi. Girl was very inexperienced and did not do a good job with the polish so someone else did my French. Owner came over and charged me the full price. I was I. The chair 1 hour and 20 mins and could not get my manicure. Not going back there.

Over charged me for my nails after i corrected the worker on the design. It was supposed to be 65 and they charged me 80. My friends got very similar designs (one person had a more difficult design) and were charged 60-65. I will not come back again.

Peony is still in business, now S&S Nails. Despite the notice they were closed I took a drive by to delightfully find they are still at the same location with a new name. I inquired, and they have the same owners. As always, my nails were perfectly done, the extra services (hand massage, back massage) are great! I have been here three separate times and have always found it friendly, clean, and attentive. Now I shall copy this to S&S Nails and Spa!

First time and I won't be back. Put my foot in hot water without checking first and then when I was getting a pedicure, the worker use the foot scrub in the top of my foot and broke skin. He ignored it as if he could not see it but it was clear as day. My feet are now hurting when applying lotion.

S&S was bought out right before Covid however the service has remained excellent! This is one of the cleanest nail salons I've been to. I recently went after they reopened after Covid and they are following State health requirements and still providing a quality experience. If you go, be sure to get the extra 10 minute Reflexology- you won't be disappointed!

Have only been for pedicures, both time has been a great relaxing experience. Place is always clean and employees are nice

NEVER GO HERE. Worst nails ever and the employees constantly cut your cuticles. Worst acrylic nails I have ever gotten in my whole entire life. And a waste of 60$ for a fill. Way too expensive.