Sanouva Saigon Hotel

The hotel is in a great location, within walking distance of all major attractions in District 1. Breakfast was okay—limited options and decent taste, and the dining area was located just behind the reception. The room itself was spacious, and the bathroom was particularly large. The staff were professional throughout our stay. We spent two nights here, and overall, the experience was satisfactory. Would I stay here again? Possibly, but I would also consider exploring other options.

What a great little hotel nice staff rooms are good size and the bed is one of the best I’ve had in hotel stays. Bathroom works great as well. Good shower and the place is quiet. What really stood out. was the amazing breakfast in the morning. It’s like you could fill up at that and not have to eat till dinner so many different foods different fruits altogether delicious.

This is a great little hotel with a very pleasant staff. I want to give a special shout out to the front desk lady named.Chen… she is an absolute sweetheart, very friendly and just a very kind person. Also, the bell boy is a hard-working man always trying to help his name is Duy|Everybody at the hotel is very friendly. Location is great. Rooms are nice and quiet.

Stayed here 5 days! Amazing location and even better service from the reception! Especially “Duy” who was always there with a smile, amazing English and helped me with my Vietnamese. Highly recommend this hotel. Great breakfast buffet as well

I am very satisfied with my stay recently at Sanouva Saigon so much so that I extended my stay 3 times. For long stay guests management is very competitive and will try to get you the best price. The rooms are comfortable and functional and the rooms I stayed in were quiet. The beds are quality and I slept well. All staff at the hotel are delightful and friendly, this is a big plus . They are very helpful . Breakfast is delicious with a good buffet selection. Grab taxi comes directly outside the hotel and will take you anywhere you want to go . Also quality grab food can be ordered and delivered to the hotel . You can sit next to the large window in the reception area and watch grab food and grab taxi arrive…easy. The hotel is close to massage spas and eateries and the big market . Sanouva Saigon is a nice stay …You can book with confidence….Enjoy

The only good side is the strategic location to all the main tourist spots and must-try restaurants. We just covered all by foot from the hotel. However, we were being catfished by the hotel photos and “very good” reviews posted in trip.com, which we were quite disappointed. From cleanliness aspect, some surfaces in the room are covered with thick dust. The towel smelled like they didn’t wash or air dry properly. Hence, we requested a new towel from the receptionist.They don’t have much amenities like gym, pool and spa. Budget wise, they only provide WiFi and essential toiletries such as toilet paper, towel, toothbrush, toothpaste, comb and cotton buds. For service wise, overall it’s average. The guard will help us to carry our luggage in and out of the hotel, opening the grab car’s door for us. However we encountered an unpleasant experience with the receptionist and hotel manager. I went for a body massage on the first night, with the red tiger balm on my body and neck. It stained on the bedsheet, duvet and one pillowcase. This was my fault and I admitted and willing to settle it. The next day, the receptionist said we need to pay 1344,750VND (51USD) for a new set of duvet, bedsheet and 3 pillowcases. I asked them whether the stains can be removed with detergent or some special washing techniques, and they kept saying “can’t” which was a bit ridiculous. I also checked on the average prices of new duvet, bedsheet and pillowcases online, it’s way cheaper than those written in the miscellaneous bill. Furthermore, hotels usually do bulk purchase on these items and they will be given special rates too. Something fishy there. I asked them to check again the pillowcases because I remembered I only stained one, they said they’ve sent to the laundry department so they can’t check for me. It doesn’t make sense for a hotel’s laundry / third party laundry to be so helpless to remove a few patches of oil-based stain. Thanks to trip.com for liaising this matter with the hotel and they agreed to issue me a laundry charge of 470,000VND instead of paying 1344,750USD. I very rarely write such long review, but for this hotel, I really hope that no more “misleading” nice reviews and photos.

Spent one week at the hotel. The room was well laid out with good air con, powerful showers and decent bed and very comfortable pillows! The hotel is spotless, all staff I met were very friendly and helpful, especially the reception, Chen and the door boy, Duy. Breakfast was included but i didn't get the chance to try. The location was perfect for me, lots of restaurants and shops in the area and only a few minutes walk to the market. i'd recommend and would return to this hotel the next June 2026.

Hotel location is good , near to Ben then Market and eatable places. Rooms were very small.There bed was making so much noise.If one person moves whole bed moves. We could hear voices from other rooms, banging voices which were so loud. Breakfast didn't had veg options. Will not recommend stay at this hotel.