Brittany T.
Google
We stayed here in September, and had a wonderful experience. We were supposed to stay for 4 nights, but were only able to stay for 3 due to all ferries being canceled on the day we were supposed to travel from Naxos.
When we arrived, they provided a lovely welcome drink and they upgraded us to the Executive Suite. After a long day of traveling, this was such a nice surprise and very appreciated. Our original reservation included two nights in one room, and then a room swap for two more. It was great to not have to move rooms, and it made our stay much more relaxing.
The room itself was beautiful and included a view of both the water and the Venetian Wall.
SanSal has an app you can download to order room service, which we did the first night. I had never seen this before, and it was very convenient.
The hotel is centrally located and walkable to the old town, the lighthouse, lots of restaurants and things to do. They also had parking, which was great for our rental car. The staff there were incredibly kind and professional. They provided us with a city map, showed us several points of interest, and recommended excellent restaurants for dinner. They even offered to make reservations for us, but we ended up being able to walk in at both.
I would absolutely stay here again if we were to come back to Chania.