Patrick P.
Google
Our family was visiting Capitola Beach on a Wednesday in June, and we had planned a visit to the Santa Cruz Museum of Natural History as one of our activities for the kids. We were looking forward to exploring the exhibits and learning about the natural history of the area.
Unfortunately, upon arriving at the museum, we discovered it was closed for an exhibit installation. This was incredibly disappointing, especially as we had driven specifically to the museum as part of our day's itinerary. To add to our frustration, even the outdoor areas, including their notable whale installation, were completely fenced off and inaccessible. There was truly nothing for us to see or interact with upon arrival.
The most frustrating aspect of this experience was the complete lack of advance notice regarding the closure. We had checked the museum's official website prior to our visit, and there was no mention whatsoever of an upcoming closure for installation or any other reason. This oversight in communication led to a wasted trip and two very disappointed children.
While I cannot comment on the quality of the museum's exhibits or the experience within its walls, I can strongly advise future visitors to double-check their plans directly with the museum, perhaps by calling ahead, even if their website indicates regular operating hours. It's crucial for institutions like the Santa Cruz Museum of Natural History to keep their online presence accurate and up-to-date, especially when closures impact visitor plans.
We understand that exhibit installations are necessary for museums to offer fresh and engaging content, but proper public notification is essential. We hope that in the future, the museum will improve its communication protocols to prevent other families from having a similar experience. We were genuinely looking forward to our visit and left feeling quite let down by the lack of information and the total inaccessibility of the grounds.