Nancy H.
Yelp
Buckle up kids, this review will be a long one! From the first moment we arrived, Brian Graves, GM and his wonderful staff gave us a warm welcome that included directions, a map, suggestions for upcoming events and landmark things to do and see. Bonus points for early check-in, genuinely friendly hospitality (it's obvious when it's not genuine), for being in good spirits and laughing at our jokes, the delicious mint tea and local legendary cookies plus free gifts and keepsakes and even a friendly follow-up to make sure we had everything we need! Once inside the room I immediately realized this GM is among the best in the business. The photos don't do room #1 justice! The first thing I noticed is how squeaky clean everything is and not just the obvious everyday stuff but also the things most businesses overlook such as the beautiful Spanish tile floors and counters (even the grout), every corner and crack including baseboards and all the appliances and fixtures. There's tons of lighting options and lots of storage including a huge dresser and large closet with shelves and plenty of hanging space and hangers plus large hooks for hanging anything and everything throughout. There's two ceiling fans, two windows and excellent AC unit plus rugs throughout so your feet stay warm on the cool tile floor. The bed is luxurious with super soft and cozy linens, EIGHT useable pillows plus an extra plush, warm blanket. There's a huge TV with cable and complimentary Netflix and more. I slept so good with the blinds drawn and the place is quiet with low key guests and no traffic noise. Even the procurement and placement of original paintings, prints and photography are on point. There are basically three seating areas in room #1 including one in the bedroom area, a dining option and a Craftsman leather recliner nestled next to a gorgeous antique bookcase that offers a diverse selection of books including local history, romance, fiction, biography, geography, cooking and more. I think there's even a deck of cards in there. The bathroom has a great mirror for applying makeup plus a well lit vanity mirror close enough to see yourself well in and there's a full length mirror on the closet door. There's a high pressure shower with adjustable handle nozzle, nice size tub and endless hot water. The basics are essential for a pleasurable stay but the personal touches or rather the things they don't have to provide are what makes this place beyond amazing. Just to name a few: Alexa echo dot, silverware wrapped in cloth napkins, glassware variety for any occasion, upscale teas and honey, hot cocoa, freakin stevia, Keurig machine, a yoga mat and other exercise equipment, an umbrella, the playful rubber ducky and chili pepper staging, leaving every light on upon arrival like in a home tour, every cleanser, cream and sanitizer you could need provided to you in bulk (hence eliminating single use plastics), extra towels and paper supplies under the bathroom sink and FIVE EV charging stations. There's a gorgeous lounging area outside under shade trees that allows smoking and it's always clean. There's lots of mature landscaping and shade everywhere. Finally, the location is great! It's not smack in the middle of the plaza action but it's a short walk or drive to everything you'll want to see while you're here. Attention to detail is their priority here and you will want for absolutely nothing unless it's more of that delicious complimentary tea and cookies from the lobby! I really have to give kudos to Brian and his team because they are absolutely top notch and just crushing it. I wish every company would take a note from Santa Fe Motel and Inn's playbook. Thank you all so much for this wonderful experience! We will never forget it!