Santiago Marriott Hotel

Stayed one week, great service and the breakfast buffet is excellent. The buffet is the best in all Santiago in terms of variety and quality ! For the family there everything, a lot of proteins with a cook to serve you your choice of eggs and omelettes, lots of vegetarian options hot, great cold bar and fruit bar and sweets to satisfy any taste. The best thing for long stays is that its never the same in the hot options but they are always amazing, can’t get bored of the buffet breakfast ! Thumbs up to the team !

Even though I received an upgrade with a 3 night certificate. Suite was well sized but not impressive.|Furniture is dated and rooms have not been renovated in a while.|Regardless, the hotel has a great location and the staff at the front counter are very kind.|Chefs at breakfast are not very friendly at all and asking for an omelette seems like a task.|I would stay here again if the price was right.

This hotel is centrally located, there is a mall, supermarket, a park near this hotel. The rooms are spacious and cozy. We went for a wedding event, and the hospitality was top-notch. We also used the beauty salon services, and Fabian and his team were outstanding. The cafe and bar are nice places to hang out. The cappuccino was awesome. Breakfast has a lot of variety of fruits, cold cuts, breads, cereal, seeds and many more things. We had a wonderful time together at this hotel.

Maintenance required for bathroom. There were hairs in the bath tub which means not clean. Bath water doesn’t go down well. Toilet clogged. Very bad experience. Reception staff is not friendly and felt like he is there sleepy or not in a mood when checking out. Courtyard next to this one is better.

What a great location, it was easy to find great restaurants, shopping, and day tours. Our room was terrific, we got an upgrade to a corner room, what a view. The staff was very helpful, be sure an visit the concierge, he was great. Breakfast was a buffet with an omelette station. You are lone long block from a huge shopping mall, you could spend a day there and not visit half the complex. We are titanium members and we stayed in nearly one hundred hotels, this was in the top ten!

The hotel was filthy when we arrived, it took ages to check in, bars for coffee weren’t open, it looked like it hadn’t been cleaned and was disgusting. The room was okay , comfortable and clean. The exec lounge was okay but we have experienced better. Over all it was disappointing and Marriott you can d better.

Stayed one week, great service and the breakfast buffet is excellent.||The buffet is the best in all Santiago in terms of variety and quality ! For the family there everything, a lot of proteins with a cook to serve you your choice of eggs and omelettes, lots of vegetarian options hot, great cold bar and fruit bar and sweets to satisfy any taste.||The best thing for long stays is that its never the same in the hot options but they are always amazing, can’t get bored of the buffet breakfast !||Thumbs up to the team !

A bit jaded and a bit out of town, but adequate. Top Tip. Ask for a room that is not next to a room with a barking dog. They accept dogs and cats, and it would be a good idea if they put the dog residents in one area rather than next to tired travellers. Dog barking late at night and an early barking alarm call. Not quite the experience I was expecting! Also ask whether dogs and cats are allowed in all rooms or just certain ones to protect people with cat and dog allergies.

I stayed here during the 2019 protests and for that reason probably got upgraded to the executive suite. I didn't ask for it. They just gave it to me. The front desk messed up my key card access for the room so I had to drag my luggage all the way back down from the 23rd floor to have them re-do it. First world problems. The room was foolishly large with insane views of the city from the 23rd floor, also where the sucky executive lounge is located. The only thing they offer is non-alcoholic beverages and stupid snacks like M&Ms and raisins. But hey, at least it's 24 hours. As for complimentary breakfast at Cafe Med, I have never been more unimpressed with a breakfast buffet at a Marriott. And I average over 30 nights a year at Marriott properties. The food was absolutely atrocious. Overall, the hotel has zero charm given its location inside a business center. The only reason I'm at 4 stars is because of the upgrade, the gym and the pool. The gym is pretty stacked with equipment and the pool area is quite nice.

The good: -Nice area/location -Meals are good -Spa is nice -Pool is decent The bad: -Mysterious black soot/mold fell from the air vent above the toilet -Staff was hit or miss. Some were very nice and helpful, others- not so much.

I am a huge fan of this hotel. For starters, it has a great location in Las Condes and steps away from a nice shopping center. The lobby is very spacious, well lit and nicely decorated. There is a nice lounge in the middle. All the staff is very polite, pleasant and will do everything to make your stay pleasant. They often check on you and ask if there is anything you need. The room itself is very spacious. The 3 times I have been there I had a corner room with a very comfortable bed. The bathroom is quite large but shows some signs of tiredness, a little upgrade could do the stay even more pleasant.

At first glance this seems like a typical Marriott property but the service makes this place really special. Marriott should have the Chileans training their employees world wide. If you even seem like you might need anything 20 people are rushing to help you. The area is a bit far from the city center but the walk to the subways is very nice and it feels very "safe". You can walk around in expensive clothes and no one will bother you. Our maid spoke perfect English and was really nice. Actually I have not met anyone who doesn't speak perfect English at this property. Shout out to Mary Carmen for giving us an amazing room and putting up with us. I know we can be difficult. Luckily Chile is a gorgeous country so we will be returning soon.

Beautiful hotel. Very upscale. Staff is very nice. Asked for a room that was up high and with a view and they gladly accommodated

Great lounge, but far from old town. It's an easy walk to mall and places to eat. Our room was very nice and had a great view of the Andes. Great knowledgeable English speaking staff. The concierge lounge was particularly nice and well stocked at happy hour.

Very typical Marriott property. Great, gracious staff eager to assist. Large old-style rooms, but the carpets are stained. The rooms seemed to have been upgraded not too long ago, however, they didn't seem to include new carpeting. Marble floors in the bathroom and a great tub for baths. The rooms have a large TV with a lot of channels and fridge, but no microwave. I enjoyed the views (front and left side). Great location, right next door to a large grocery store and home improvement center. A block away is a large/modern shopping mall with a restaurant avenue with many N. American restaurants and inside is a wonderful food court with both local and US eateries. You'll also find here, a stop for the Touristic hop on/off bus, which is a good way to see the city for your first visit (airline employees get 20% off). They have a very nice breakfast buffet with fresh omelets, sausage and bacon, breads, cereals, great fruit, waffles, potatoes and tomatoes au gratin. The pillows are the worst I've encountered, much too soft and quite uncomfortable. Next time I'll ask for something more firm. The 2nd stay, there was no plug near the bed for a CPAP machine.

This is a beautiful hotel; gorgeous lobby with sports bar, nice artwork, nice design / architecture. There is an Executive Lounge for Marriott members with a fantastic view of the mountains (when not foggy) and a great breakfast bar that includes a honeycomb and even mimosas on weekends. The staff is very friendly & helpful. There is an enormous, sprawling mall nearby with great stores and fabulous restaurants.

This is really a great hotel. I have stayed here several times and each time and greeted with a warm smile and I would sincerely and wholeheartedly recommend this hotel to anyone making the long trip down to Santiago. If you are a platinum member ask if you can have one of the rooms that ends in the number 10. They are more spacious and as a benefit you have a conference table at your disposal that you can use to conduct meetings at. The only drawback is the Latin Grill Restaurant, which despite trying comes up short in being a great eating establishment. There are several great places near Plaza Arauco that I would choose otherwise.

I stayed at the Courtyard Marriott next door and it was nothing short of amazing. Great rooms great price amazing location right across the street from a shopping center. Couldn't have asked for a better location and stay! *TIP* book directly on their website you get more perks (like free wifi and cheaper breakfast inclusive rates).

Great hotel with excellent service ... Will stay again and every time I travel to Chile in the future

This is a beautiful Marriott with spectacular views of the Andes and excellent staff. Being that it was our first visit to Chile, it was nice to have friendly people to help us get acquainted with public transport and provide travel tips. Front desk associate, Ariel, was very helpful and attentive throughout our stay. The guest service he provided is what made our first experience in Santiago a pleasure.

So so for a Marriott. Nice location in town. Good places to dine in the local area!