Jesse M.
Google
Food was amazing! The service was horrible, but after interacting with the other staff I think it was just one waiter that needs to be trained. We ordered a bottle of bubbly wine, the waiter had no idea how to open the bottle and when he did it sprayed everywhere. What was so shocking is that he poured it anyway even though we lost half the bottle on the ground. I was shocked to see it was charged to our bill. Then we ordered a red wine and he tried to pour it on our old glasses that still had old wine in it, we requested new glasses which he brought but visibly upset we would ask! He could barely open the bottle, didn't ask us for a taste. Not long after he brought the bill and said it's time for you to leave as we have our second round of reservations. There was nobody in the restaurant so we didn't understand why we had to hurry up and go to a new restaurant for desert. Food was good, pizza amazing, server ruined the experience. He needs to be trained including how to make an experience. I have lived in Rome for 10 years speak Italian and he refused to even speak to us except in his poor English.