Sapa Centre Hotel

We had a mostly pleasant stay at Sapa Centre Hotel. The check-in and check-out processes were smooth, and the receptionist, Selena, was very approachable and welcoming. We even enjoyed a delicious welcome tea, which was a lovely touch. The location is fantastic—right in the center of Sapa, close to restaurants, cafes, and popular tourist spots, making it very convenient for exploring the area. Regarding the rooms, they were generally comfortable, though there were some visible stains on the bedsheets and signs of mold in the room and bathroom. This may be due to the local weather, but a more thorough cleaning and possibly a dehumidifier could improve the experience. One small improvement could be the lighting in the hallways, which felt a bit dark even with sensor lights. It would help to have a light outside the elevator, as it’s quite dark when you step out. Overall, it’s a well-located hotel with friendly staff, and with a few small improvements, it could be excellent.

From the beginning, everyone was friendly and welcoming like you are just at home. The place was right in the perfect location since it is within the center of everything. Place was cozy and clean. You can also leave your luggages after you checkout.|They also have a good restaurant on the first floor. Highly recommended place to stay. Kudos to Dua and the staff.

Great location - its in the heart of the Sapa, 1 minute away from sapa station ( for reference of 1st time visitors of sapa, sapa station is the entrance to Fansipan ), its right across an atm and a bank for currency exchange, its next to a bakery with great bread, has a cozy and relaxed bar and restaurant. There are a lot of nearby restaurants and convenience stores cause again of the location. Note that the hotel is street facing and it can get a bit noisy due to cars passing by. Emphasis on the "bit noisy" part as Sapa is overall laidback so the noise isnt actually as noisy as your typical big city and I think most people won't mind it or even notice it. But just putting it out here for those who might mind such. The room we had was in the highest floor and we had a view of the mountain and the city. It was clean, and was spacious and we enjoyed eating at the balcony when we order room service. Every morning, fog was enveloping the city and it was just beautiful watching it dissipate as the sun rises. If I have to pick on something, I hope they transition to big bottles of shampoo & showergels that are fixed on the bathroom, the hotel still uses the individual travel sized toiletries. The hotel also has the sweetest, most helpful, and really great staff - Dua Lipa and Serene - these ladies are just a-mazzzinnng... they helped us with each of our itenirary, gave their recommendation given the time frame circumstances that we had, and really made a connection with us. And they do it with each of the guest that they entertain.. Man, these ladies were phenomenal. Love love loved our stay in sapa center because of them. overall, its a great place to stay, highly recommend.

Our stay at the Sapa Centre Hotel was absolutely perfect, and what truly set this experience apart was the genuinely warm and attentive service from the entire team. The location is ideal—right in the heart of Sapa with stunning views and easy access to the main square and markets. The hotel itself is clean, comfortable, and beautifully maintained, but the staff is the star of the show. From the moment we arrived, Selena and Dua made us feel incredibly welcome. They were both professional yet friendly, assisting us with check-in smoothly and providing excellent local recommendations for our itinerary. Their kindness and willingness to help with every small request, always with a smile, truly elevated our experience. They exemplify world-class hospitality, and we can't thank them enough for making us feel so well cared for throughout our visit. The dining experience was equally memorable, thanks to the wonderful restaurant staff, especially Tin. Tin provided exceptional service during breakfast and dinner. He was consistently attentive, proactive in offering assistance, and made sure our meals were relaxing and enjoyable. His positive attitude and helpful suggestions really brightened our mornings. The food quality was excellent, offering a great start to our day before heading out to explore Sapa’s beautiful landscape. We highly recommend the Sapa Centre Hotel to anyone visiting the area. If you want a comfortable stay with service that goes above and beyond, this is the place to be. Thank you, Selena, Dua, and Tin, for your phenomenal work!

Very good breakfast — I loved it so much! Super yummy! Ms. Selena was very accommodating and friendly. She even helped us book tours in Sapa and get tickets for the Rong May Glass Bridge! The room was spacious and comfortable, with two beds and everything we needed. The hotel had all the essentials, including a nice shower. It’s also conveniently located in the center, near the plaza, with lots of food stalls and an AgriBank ATM nearby. We had a wonderful experience and will definitely come back with our family!

We had a great stay at Sapa Centre Hotel! The service was excellent. Selena was very friendly and helpful she's a good receptionist. Also Tin Pogi Assisted us on our bags. The location is perfect, close to souvenir shops, local stores, restaurants, and even several cheap eateries. It’s also very convenient for joining trips and tours around Sapa. Overall, a comfortable and hassle-free experience. Highly recommended!

Stayed here for 4D3N. I love everything about this place. From its location, their service, staff, food quality, internet connection etc. Everyone from their servers to their receptionist were very friendly and accommodating and ensured that we are taken cared of. Special mention to Selena for taking extra good care of us. I am planning to return to Sa Pa given that we where there during the monorail's maintenance and I would definitely book this hotel again. Highly recommended!!!

⭐ 5/5 I had an excellent stay at Sapa Centre Hotel! The room was very spacious, clean, and comfortable, which made it easy to relax after exploring Sapa. Although breakfast wasn’t included, the hotel’s location right at the center of Sapa town made it convenient to find great cafés and restaurants nearby. The staff were friendly, English-speaking, and always helpful—they greeted us every morning and every time we came in or went out, which added a warm, welcoming touch. For the price, this hotel is definitely bang for the buck (sulit!). Overall, I didn’t encounter any negatives during my stay. I highly recommend Sapa Centre Hotel to anyone looking for a clean, convenient, and friendly place right in the heart of Sapa.