Sapporo Grand Hotel

We stayed for 4 nights and had a great time! The location is awesome, we could reach most places we wanted to see (Clock Tower, TV-Tower…) by foot in a few minutes. The breakfast was delicious, especially the „Japanese Style“ one was a great surprise. The room was modern and clean, with good amneties. Finally, the service was outstanding. Small gestures like opening the (automatic!) door manually, friendly greetings, or carrying the baggage for us to the room were really appreciated. Lastly, the lobby smelled great, with fresh flowers in the center!

Stayed for 2 nights. Beds were very uncomfortable for American preference. Location was good and short walk to Odori Park and train station. They did provide extra soft pillows so we used those to lay on and that helped. They gave AMAZING lavender bath oil bombs and the tub was large and deep so great to soak in! AC did not get cold enough for our liking even at lowest setting. Pajamas provided were ok but a bit stiff. Coffee pods and teas were available. Staff were all friendly. Parking was 2500yen a day for hotel guests. Would have been better if that was free for guests. Also having rental bikes for free for guests would be nice too so we could ride around to explore instead of walking.

Location is a little bit far from odori station, but there is nearby bus stop and subway tozai line nishijuitchome. Even though not new, but hotel is well maintained, still look grand, elegant, and beautiful. The staffs are helpful and as typical Japanese tradition, good character. Breakfast was so good with many choices, i couldn't try every item, even though stayed for 5 nights. Sure will come and stay when in Sapporo

Slightly aged but still a superb stay. Staff was very warm and friendly. Check in process was very smooth and they escorted us up to the room along with our luggages. The room isn’t as big as others we’ve stayed at but definitely comfortable and clean. The bathroom was amazing and so were the beds! Only downside is there isn’t any view. The one window in the room looks out to the inner yard (another rooms’s window) Very close to pretty much anywhere in the city centre. All in all, a very comfortable stay here!

I stayed for 4D3N at the East building and it was an excellent stay! The checking in was quick and I was given a non-smoking room as per my request. Do note that hotels in Japan tend to collect the full payment from non locals first but give you the invoice upon check out. The twin room is spacious, clean and all facilities are in good working conditions. Breakfast can be chosen from three restaurant. The buffet at the Northern terrance has a wide selection. The Big Jug buffet has half shell scallop and sashimi- I personally find the buffet at the Northern Terrace has a better selection. Location is excellent as it is near the Sapporo station. Maybe areas of improvement is that the chiller in the room does not have the freezer function. I also hope the toaster can be cleaned so the bread will not have black burnt bits after toasting. It will also be good if they have microwave oven in one of the level in the hotel. I hope to try the pastry in their bakery the next time I check in. Thank you to all the staff in the Sapporo Grand Hotel!

Very impressed with the unbeatable location with direct connection to the underground passage. Both foods and the service were top notch, however the rooms leaning on classic style instead of modern style, having its own charm to specific customer demographic. Personally I love it.

Grand in name only Receptionist who checked me in was no smiles, I could justify it by saying this is a cheap hotel, but alas it is Japan. The porter, an older man, who showed me to my room was very polite. Two staff members guided me even though I only had a small bag, which was unexpected. Room itself was brand new so there should be no problems there. However, my room was on a low floor and at the very end of of a long long walkway. Did not know if this was intentional. Price wise, it was expensive for the size, and that it’s in a small city such as Sapporo. Windows were very small due to the building’s history. View was quite problematic as the office workers from the building right across can see into the room throughly. The bathroom was very claustrophobic and cheap looking, but new and clean. No breakfast is included but I prefer room service anyway, and a ¥1000 yen voucher could be used. There were no staff members outside and when I came in, no one guided me, making me a bit confused. All in all, the hotel is past its prime and similar to a regular business hotel.

A great location and great hotel. Staff and services were excellent, huge breakfast selection and great lounge with complimentary drinks. One staff member in particular even helped me book a hospital appointment! Fantastic.