Sargeant Service Center

Great place to get my brakes and tires done! Kevin was accommodating and was very personal. Loved the customer service and attention to detail for my vehicle. Reasonably priced. Hard to find a good mechanic. I found a great one!

Wow, what to say here. I was visiting from Phoenix, my dad’s car, he is 96 in st. Augustine, broke down. So I was headed back to Phoenix in a couple days it was urgent to us to get the car fixed asap. We had been towed in by AAA and honestly, you can never tell with mechanics, plus I am so far from home. Sargeants came through for my dad and diagnosed the issue, ordered the new computer and installed the next day. Problem resolved. It was a little expensive though, googled computers they are 2-400 NEW, the one we got was used as it had programming from other cell phones on it. The labor should be 1-2 hours, plus diagnosis. We paid about 1550.00. The entire experience was very good, and they are a great team of professionals and got the job done timely. Thanks to you all!

My 2011 Chevy Silverado had a plug blow out and stripped the threads right out. I use this truck for work and Tony at Sargeant made sure I was back on the road working within half a day! 5 star service as someone new to the area I feel like I wasn’t taking advantage of and that my business mattered! Thanks Tony and even had Laura follow up making sure I was happy! Thanks Y’all!

I had a new engine put in my vehicle recently, but I kept getting a check engine light on my dashboard. I took it back to the mechanics twice, but they could not seem to resolve the issue. I took it to Sergeant and they diagnosed it and resolved it the very same day that I took it in - their service is superb! And they even called me the next day to ensure I was satisfied. You don’t see that kind of customer service anymore.

Laura is so welcoming and friendly and the staff is so competent. I needed headlights replaced and a computer reset due to after market lights causing problems to the rest of the lighting system. She knew from past customers that my vehicle had notoriously dim factory headlights and so suggested I might consider brighter bulbs in the new factory lights that they assured me will not cause the computer problems that the after market lights did. I can now see at night better than I have ever seen since owning this vehicle. I'm very pleased and highly recommend Sargeant for especially any electrical repair needs. Thanks gang, I'm super grateful!

GREAT Garage , I had three warning lights come on at once whilst on I-95 and I stopped at Sargeant Service Center it was a Friday they were swamped and Adam at the service desk was so kind to me , he took the time to check everything and send me confidently and safely back into the highway . Thankyou SSC and Adam McGinnis.

Quick oil change service, front desk was awesome. Everyone was welcoming and they also gave me insight to some suspension noise I was hearing. Informative without feeling like I was being sold.

Got the rear seal and several other leaks fixed and a new set of tires on my 2002 Chevy Silverado.Adam kept me informed, they did a great job and got it done quickly. Great place! I highly recommend.

I know a little about cars and I know a lot about paying to keep them in the road. I also know about automotive service and the three things that are important: Honesty, friendliness and timing. I found Sargeant Service Center to have it all. I was driving from Florida to California in my 2016 car and I wanted an oil change. I called and made an appointment. The woman on the phone was FRIENDLY. We scheduled a day and time, because I had to wait for it since I'm on a trip. She quoted me a price for the oil change and it was reasonable. I got there on TIME and they were ready for me. The tech took my car and changed the oil while he checked it over. When it was done, the service writer told me that things looked good and I didn't need the air filter changed, the brakes were ok, etc. That was HONEST, no pushy upsell. I'm not in town regularly to go here, but if you are reading this, then you are and need to take your car to the shop. I recommend this place. Even if you have mechanic phobia like my daughters do, this place is going to be good to you. I promise.

Took my Honda Civic in because I had noisy in the left front wheel area. Was given a estimate to repair problem. Was told car was ready. Paid bill over phone. Unable to get there during working hours. Drove car to work the following day. On the way home noticed noises in right front. Really hadn't herd this before. Called sargent's service center told them the issue. Was told to bring it in they would look at it. They called me back with another estimate. For bushings. So it turns out that I took my car in for repairs paid the bill. Now I have a worse noise then before for a bargen price of 900 dollars and some change. Just wanted to thank everybody over at sargent's service center . Just because your a veteran doesn't give you a pass on cheating another .

Nobody, I mean nobody wants to take there car to the mechanic. But when you need one you better know where to go! Friendly service Competent mechanics. Limited parking because they are busy.

Do NOT take your car to this shop if you have a newer car with a computer system. They messed up my navigation system and now I cannot use my car properly. I took it back for them to fix and they refused to fix it/didn't know how to. Would NOT recommend.

Adam repaired my daughters Jeep . Adam was upfront and honest and diagnosed the issue correctly . The price for said service was great and was done on time . I am happy with the end result and most importantly was that we were treated with honest professional care .

I was recommended to go there by my neighbor and I am glad I did. Very professional and honest. Laura is always cheerful and ready to help. I have a 1999 Honda CRV with 342,000+ miles. They will keep the car rolling on.

Took in an older Jeep requesting they diagnose any mechanical problems. After thorough diagnostics, Jeep was serviced within the quoted timeframe. Pleasant to deal with and told by locals, they are very reliable and reputable. Have shuttle service and recommended an auto body shop. Thank you Laura for keeping me apprised of the status and providing your recommendations.

I have a lot of confidence in the work done in this automotive repair shop! I believe in their work ethics and customer care. Regular synthetic oil changes, new tires, and new suspension-- excellent prices and quality parts used. Thanks to all!

Happy to see that customer service still exists - much different from up north! They did the service that I came in for and didn't try to up-sell me anything. I'm new to the area and it's a huge relief to find a place that I can trust. I really appreciate the honest and friendly service and will definitely return!

I had a minor incident on the highway last night. I ran over a tire tread that partially ripped off the heat/splash shield under the front of the car such that it started dragging. Adam & his tech performed quick civil war surgery to remove the shield when I showed up this morning to get me on my way quickly. Local auto shops are still interested in doing the right thing. Fortunately, the "fix" wasn't very invasive this time! I will be back.

We were traveling here from out of state when our "check engine" light came on. Adam helped diagnose the issue, got us fixed up, and on our way. We knew we were safe. We appreciated them checking in with us later in the day, too.

We had an issue on our drive down to St. Augustine and had to have the car looked at. Since it was a transmission warning light we decided to take it to a place that did auto repairs including transmissions. Sargeant's seem to be the closest and best rated on Yelp. We took it in on a Monday but our online appointment was not until Tuesday. We told them we would like to leave town on Friday. After diagnosis of the issue, we found out the part would take 2 business days to get here but luckily they had it sent next day. The car was ready on Thursday at the price they quoted me and seems to be running good. Leaving in the morning. Thank you Kevin and company for getting it down on time. If you need it they also provide shuttle service to and from the shop.

So tired of seeing their commercials just can't take it. Made the mistake of telling my son to take his truck to Sargeants. They changed his timing belt which required moving the power steering pump to do it. The power steering pump fell off of the engine in the middle of the road while my son was driving home. He had it towed to Sargeants who told him it wasn't there fault and he must have done something. They also changed the transmission fluid and gave it back to him two pints low. There reply was "we don't check fluids unless you ask" Stay away from these phonies.

If you want to throw away money on repairs to your vehicle, this is the place. Just paid $2,365.35 on front and back brakes for my truck; omg.

Update over a year later - I have used Sargeant's multiple times since the initial post, of which all encounters exceeded my expectations in professionalism, fair prices, punctuality, and customer service. I hadn't been to Sargeant's in almost a year due to a recent move, but Mike reached out to make sure everything has been okay due to my absence. What other business would do this - NONE! Love Sergeant's, wish I still lived locally just for them!

I'm very impressed with their work. Laura did an excellent job keeping me informed My transmission shifter arm broke off. I had the car towed to the local Ford dealer. They messed around for a couple of days when they reported that the repair would cost $1,800 but they did not have the part and zero clue when they could get one. I asked about used parts but never got a response. I found Sargeant Servce Center online and found they are AAA approved I called and talked with Laura and told her the problem and she said they will need to look at the car first but could obtain a used steering column and install it for around $550. I had the car towed to Sargeant and they repaired it total cost $546.60. This is covered by a one year warranty. This place is great they have a customer for life. If you need mechanical work in St Augustine contact them.

I own a mid 90's Suzuki Sidekick and an imported 90' Nissan Pao. Obviously neither of these would be considered "reliable" vehicles but I feel completely comfortable using them as daily drivers knowing that whenever I have an issue Mike and the crew at Sargeant's always provide me with the highest quality mechanic repair possible at a fair price. Having owned vintage Alfa Romeos my whole life I've had my share of crappy mechanics who cut corners and charge an arm & leg for even the simplest repair work, but Mike and team always make me feel as though my Sidekick and Pao are in great hands given their attention to detail and consistent thoroughness with their diagnostics and repairs. One of the best parts of living in St Augustine is the ability to use Seargents as my go-to mechanics!!

I know nothing about cars so I usually look at the people to see if I think I could trust them. It's served me well and I've found some pretty good mechanics that way. My car was first diagnosed by a dealership as needing motor mounts. Something about the mechanic was too slick so I looked for other opinions. Sargeant had some good reviews on line so I tried there. Everyone was professional and nice- not only to me but to all of the folks who came in that day. Mike (not Mike Sargeant, the other Mike) took me on a test drive and immediately diagnosed the issue as axles, not motor mounts. It was still not an easy fix but with consultation from my former mechanic in another state, we got it right. Mike was very consultative and inclusive throughout the process. His mechanic was highly skilled. Repairs are not always an easy obvious fix and you need a team that is going to stick with it. Sargeant is that kind of place. Also, clean waiting room and great shop dog (Cash). Bring some dog treats and you have a friend for life.

Awesome service! Fast friendly and thorough. Kevin did a great job telling me what I needed and they fixed my truck while I waited.

Had a dead battery on the first cold morning of the year. Kevin and his team got me going . Pricing was affordable and the parts were high quality. I recommend Kevin and Sargeants for all your car repairs.

Hands down the best service I have ever had while getting my car fixed. This family owned business treats its customers like family plus they offer a shuttle service , which is a bonus. Would recommend this company to anyone who wants the job done professionally, efficient and honest .