Sar'Otel Boutique Hotel

I would like to share my experience of staying at the Sar'Otel Boutique hotel in Tirana, Albania. The hotel is located in the very center of the city, just few steps away from the main attractions, which can be easily reached on foot. So, it's position is excellent. Tasty breakfast is served by very polite waiters, who bring you the menu and you can choose anything you want. Besides, we were also offered the traditional Albanian byrek stuffed with cottage cheese and spinach. Delicious! The rooms are clean and warm, equipped with an air conditioner, electric kettle, cups and glasses. Besides, slippers, shampoo and conditioner, cotton pads and swabs and dental kits ( a small tube of toothpaste and a toothbrush) are also provided. But what I appreciated most was the hotel staff: well trained, very friendly, polite, available 24/24, never gloomy, always smiling. All of them speak English fluently and correctly. They give you a lot of information about the city's sight, providing a preprinted map and explaining how to get there. We were pleasantly shocked with one of their services: We were given a free ride in a taxi to the airport!!! It has never happened to me anywhere else! Maybe, my review is too long, but the hotel is worth staying at. I'd like to thank the hotel staff with all my heart, especially the receptionist Valbrona.

The location is excellent! Everything is within walking distance which makes exploring Tirana very easy. The room was clean and well-maintained, and the breakfast was sufficient with enough variety to start the day. The only downside for us was the early arrival situation. Our flight landed in the middle of the night and although we arrived earlier than the official check-in time we were not allowed to enter the room. As a result, we had to book another room for a few hours and were charged for it. It would have been nice to have a bit more flexibility in that situation. Overall, still a good stay thanks to the location and cleanliness.

We had a wonderful four-night stay at the Sar'Otel Boutique Hotel, conveniently located in the heart of Tirana. The staff were exceptionally friendly and helpful, offering great tips and recommendations for nearby places to visit. The rooms were clean and comfortable, and the outdoor area was pleasant and inviting. Although the breakfast selection was limited, it was fresh and well prepared.

I came here as a solo traveller, half way through a 14 day small group tour of the Balkans. We had previously been to around 5 other Balkans hotels, and I've travelled extensively so know what to expect. |I'm really not sure where all the previous good reviews have come from. I was initially welcomed by the female receptionist who advised me, when we arrived around 2 hours past check in time, that it was OK, my room was ready. (Well I would hope so). |Upon entering my allocated room (201) I was horrified that it was smaller than a solo travellers ships cabin with a small window of around 60cms - the only natural light. We were supposed to stay here for 2 nights and it was supposed to be our "upgraded from 3 star to 4 star room". I then went to reception and told her I'd like the room thats actually advertised with photos on their website as a single room. The same arrogant receptionist argued with me for a bit then ended up giving me the right room after speaking to our tour company. |This. hotel. is. not. 4. star!

You can't review Eastern European hotel rooms with the same eye you might use when reviewing a Western hotel. They are different. The staff here was accommodating; the General Manager was very helpful. It was clean and welcoming. It had a nice outdoor courtyard to use. The room was very tiny. The AC does not meet western standards, so I opened my windows a lot. There is no parking - you will have to be dropped off. The single elevator is small. The morning breakfast was adequate but not elaborate. There is no pool or gym. The rooms have virtually no amenities like coffee makers, irons or ironing boards, etc. Some drivers may find it challenging to drop off here. There is a coffee shop across the street and there is also a small food market across the street. The hotel is well located. I might stay here again.

Had a great experience and am very happy with the hotel’s service. I sincerely appreciate the outstanding hospitality of the hotel. Gladiola and Valbona welcomed me with warmth, care, and genuine kindness. Their service exceeded my expectations and made me feel at home.

We had a great stay at this hotel in March, the lady at reception was exceptionally helpful to us, and was so friendly and went above and beyond for our first stay in Tirana, hotel is very central and just off the main square by only 2 minutes, for it's location it was quiet, the room felt clean and modern, this felt like a family run hotel and the lady at reception was one of the most helpful front of staff I have experienced, breakfast was also nice. I will definitely be back here at some point. I think the really nice lady that that helped us with many things was called Valbona.

Nice hotel in the center of Tirana. The manager was very helpfull, the staf were anazing, helpfull . The lication is great, the rooms are clean and nice. Breakfast is good.