Satri House

This is a beautiful quirky hotel that has been tastefully designed with lots of different areas to discover. The rooms are comfortable and nicely decorated. The main pool is beautiful with sun hats provided if you wish to use them. The breakfast is excellent, served with a menu rather than a buffet but it arrived quickly. We also had a lovely dinner at the restaurant. We enjoyed borrowing bikes to cycle around the area. The service provided was fine but we felt that the staff have been warmer and the service levels even higher at other hotels in the region.

This is a really beautiful hotel, in an "old colonial" style. Lovely traditional rooms with dark furniture and individual terraces. The gardens are wonderful as are the pool areas and the water was a great temperature to swim in. There are lots of lovely little areas to sit and take your ease and soak up the atmosphere. The dining room was lovely with plenty of places to sit outside over-looking the pools or the lily pond. It has the feel of someone's lovely home (which it was). The only think lacking was the attention to detail on the service. There did not seem to be a guiding presence on the management side directing the staff. In fact the impression we got was that the staff were rather demoralised. Very few people seem to eat or drink in the hotel as it is competing with a lot of excellent offerings in the town a lot of which are, frankly, a lot cheaper. That said, we did eat in on a couple of nights of our 3 night stay as the setting is so special and the food was good. Drinks were very expensive though and I do feel that if at least some of the drinks were more reasonably priced a lot more people would stay in and eat and drink. Lacks the little touches which would raise this hotel above the merely good to the truly excellent. Come on management - get your act together you have a beautiful property and lovely but demoralised staff. It didn't help, of course, that we came to Satri House direct from Jaya House River Park in Siem Reap - a hotel that provides a master class in service!

Wonderful boutique hotel tucked away in its own private gardens. The architecture is a mix of French colonial and traditional Lao/buddhist influence. Keep in mind that it is colonial style so dont come here expecting modern/post-modern conveniences. For example, instead of blackout curtains, you’ll have wood shutters! So enjoy getting away from the modern western world and immerse yourself in old world charm.

Lovely hotel hidden away. Beautiful gardens and interesting communal rooms. The staff were super nice and the attention to detail was on point. Breakfast was from a menu, and was excellent. We stayed 3 nights and were very comfortable. Rooms were a little dark. Good location 20 mins from all the action. Highly recommend

The most divine location and architecture! We loved our stay here! ||The pool is gorgeous and surrounded by fan palms. The rooms are modern yet in a historical setting. ||Loved the quiet atmosphere and sitting in the many nooks around the place! ||We loved Dao on reception greeting us everyday and sharing info about the area and local life! ||My only pointer would be that the sun loungers are way way way too firm and uncomfortable!

A stunning hotel where every corner is a masterpiece. Helpful staff, everything is very clean and taken care of. The food was great too. Highly recommend! The only downside is poor wifi connection, so if you need to do some work you’d better go someplace else :)

Really cute boutique hotel in Luang Prabang. Staff was wonderful and very helpful. The traditional Lao soup with buffalo stock is a MUST for breakfast. Nice little bar area and cute pool set-up. My only complaint is the shower temperature was extremely difficult to control with it either being very hot or freezing cold. Overall a great experience and would recommend!

On first appearance this is a charming hotel in a lovely garden setting. Rooms can be dark and there is building work going on outside which is noisy during the day. Bathrooms definitely need refurbishment - very dated and nowhere to put toiletries in the shower. Also a lot of noise from upstairs rooms if you are on the ground floor. Pool area nice but water freezing. Bar area needs new seating as it is very uncomfortable. Limited signage so finding rooms can be difficult. Good was good although I prefer a buffet breakfast. Staff lovely and very helpful.