Savoia Excelsior Palace

We stayed here one night in May, while en route to Slovenia. Hotel staff was very welcoming and helpful during check in. The rooms are gorgeous and IMMACULATELY clean. Extremely quiet - even from street noise on a lower level. We had a huge balcony, although the rain prevented us from enjoying breakfast outside. Beds and linens were soft and comfortable. Only challenge was working the shower in the shower/tub (tub spout is just a bit in the way in my opinion). Breakfast was quite nice with large portions - we ate in our room. We felt pampered. Would recommend!

We stayed at the Savoia prior to and as part of our Gate! Discovery tour. The hotel is situated across the street from the Gulf of Trieste, and right next to the main square. While the room was a little dated, it was comfortable and clean. We had a room on the side of the hotel so we didn't enjoy a view of the Gulf, but we were very satisfied not only with the room, but with the ambiance of the hotel, the friendly, helpful staff, the delicious breakfast and also our dinner in the hotel's restaurant. The hotel is conveniently located and we had no problem walking around and enjoying the view. We were at the hotel for National Day and enjoyed the ceremonies in the square as well as the classic car show they had the day before. We would definitely stay again!

As an introduction to Trieste, the Savoia was the only hotel considered, principally because of the history and location. Regarding this, I was delighted with my experience at the SEP. The style of the hotel was spot on to my liking, elegantly updated, creating a feeling of comfort. However, the people of SEP were the highlight of my week-long stay. Giulio, the concierge, was a competent, friendly, and assured friend to the traveler. I will miss him. Giovanni, tending bar in the lobby, was a gentleman of calm mastery and pleasantness. Our relationship was just as it should have been: friendly, professional, and caring. When one is charged with satisfying a customer with nice drinks, this is a rare gift. An honourable mention should go to Elisabeth in the reception for making my arrival and check-in a positive expectation for my stay at SEP. My ratings markdowns are simple; the carpet in my room was beyond its appropriate lifespan and should have been replaced long ago. While my unknown housekeeper took wonderful care of my room, the condition of the carpet detracted from a full, positive rating. The chairs on my balcony seemed like an afterthought and did not appear to be the same as those provided to other balconies. Finally, as an American from Tennessee, the cooling system became acceptable once I acclimated to it, but it couldn't be considered first-rate. In conclusion, I look forward to returning to the Savoia Excelsior Palace when I have the opportunity to revisit Trieste. Just now, as I write, I have a wisp of emotion for having left.

The location on the sea front was good, and it being during the regatta, we paid the premium. With our cases, it wouldn’t have been an easy walk from the station, so we took taxi, but you may have to be lucky to find one. There are decent restaurants nearby. The room was nice and comfortable, but the level of cleaning was awful. We stayed several nights and apart from the bedding change and the bathroom, not much cleaning happened day offer day. In fact, the cleaning AFTER the last guests vacated wasn’t up to the standard. I found myself cleaning the bathroom wall. I’ve always avoided cleaning myself at home if I can help it, but I couldn’t bear to look at the mess there. Whatever it was, it came odd easily with a wet towel, so I have no idea why the cleaner didn’t bother.

A truly memorable experience at this classic property. We booked because of the location as our cruise ship was literally across the street. We had the pleasure of staying for two days, and we were able to experience most of the luxury features. The breakfast was over the top for choices. The service was excellent. Dinner was also excellent, but the service was much less than expected. I imagine everyone has a bad day at work every once in a while. Thus, it did not deter our enjoyment of a great day off vacation. Rooms were excellent as well. There is so much to explore at this property. The Library was awesome ,books in many languages are available. Everything you would need is in easy walking distance. Pharmacy restaurants, bars town Square.

The hotel is very well situated on the front in Trieste opposite the cruise terminal . The road is very busy but the double glazing is good. We were lucky to have a room upgrade to a residents suite which was amazing! |The decor in the hotel is very trad and in need of a revamp . The front door which is small and revolving - needs replacing as impossible either luggage and carpet here is grimy and unloved. |Breakfast is 28 euros. So we went somewhere nicer ‘MH

What a grand and imposing hotel this is. Built in 1911 and has served the elite of Trieste since then. Staying here was to be our special treat of our whole trip. Check in was simple and straightforward, no time wasted on a welcome. No mucking about and our car taken off to a parking garage for the time we were here was a great bonus. As we had had a long drive that day we had decided that we would just "eat in" that evening - problem number one: they had an "event" on and we couldn't get into the dining room! It was a pity that no one had warned us about this. So, we had to go out to find dinner, which probably turned out to be the better option, although we were both tired. Our room was good, reasonably clean and with a great sea view to watch all the happenings in the busy port and waterfront. The bathroom was not very efficient with the shower screen over the bath leaking water all onto the floor. Stepping in and out of the bath was extremely dangerous - we did get a mat to put in the bath which did help a bit. The housekeeping was not all up to standard with not even a glass washed or replacement tea bags left, etc etc, over the four days we were there. It was not all good to have a cup of tea from a paper cup - in a hotel of this standard? All in all I would say that our stay here was marred by the unfriendly and unhelpful staff. It was obvious that we weren't important enough to be greeted every day even with just a friendly smile - it seemed that the "event" that they had on was far more important. We never did get to eat in the dining room, so we can't comment on the food here. Even when we left it was not easy to get someone to come to get our bags - there was no where in the room that gave instructions as to how to call reception or the concierge. And then on settling the bill, I was asked if I would make a percent tip for the staff - I was shocked when I was told this would be E70 - of course my answer was no! I don't think we will be returning here and apart from the view, we don't think this hotel has much going for it.

There is a lot to like about this hotel. However, I will be making some suggestions for improvement. It is a pleasant walk from the train station to this hotel, especially if you have just one small wheelie. We booked a deluxe balcony sea view room as it was a special occasion. The check-in at reception could only be described as cool. However, our room was fabulous with, perhaps, one exception which I brought to the attention of the General Manager and was subsequently satisfactorily dealt with by the Deputy General Manager as the General Manager was away. The bed was super comfortable and the bed linen (monogrammed) was exquisite. There is a pillow menu. We had a lovely large three-seater sofa and a large footstool in the bedroom and it was very comfortable too. There was a TV but we didn't use it. Neither did we use the well-stocked minibar or help ourselves to the snacks - a tad expensive. The bathroom was amazing, spotlessly clean - bath, shower, wash hand basin, toilet and bidet with towels a plenty, luxuriously soft towelling robes and turquoise (monogrammed with gold thread) slippers. The toiletries were first class. Plenty of space to hang clothes - the wardrobe lit up when you opened the doors. We used the safe. We had breakfast the following morning. We waited to be shown to a table but in actual fact none of the staff had any interest in us and left us standing there. We did not realise that we just had to plonk ourselves at a table. The staff are really there to keep tables cleared and to replenish the buffet. A hello and a smile would go along way. There are plenty of things to choose from as part of the breakfast buffet. The boiled water comes out of a burko boiler and in my experience a burko boiler does not keep hot water hot. They were out of English breakfast teabags. It said the orange juice was freshly squeezed but I do not think it came out of an orange. I think the GM should bring the breakfast chefs around the corner to Mimi e Cocotte so they learn what freshly squeezed orange juice tastes like. In addition, I did think that one 500ml complimentary bottle of water per day was a little on the mean side when there were two adults staying in the room and a bottle of water of this size costs a maximum of 50c - you are charging €400 for this room type. Furthermore, we got a free chocolate on day two and day three but not on day one or day four. There are some inconsistencies in service that need to be addressed. Would I stay here again? Yes, I would but probably in a standard double and on a room only basis. It is a super location for visiting all of the sights of Trieste, for the coffee shops and for the restaurants. A little tweaking here and there would make this establishment five star. Thank you.

We often take time to write a review with unpleasant experience. Today, I am taking my time to write an awesome experience here at this hotel. I arrived at Trieste port from the cruise ship, walked over the street, and saw the hotel that I will be staying at on the next day. I was very surprised that I will be moving my luggages from the ship over to the hotel with just a few steps. It was the most convenient move ever! The hotel itself was amazing! Beautiful, super clean, and the staffs here are so nice. Service is beyond my expectation. We arrived early. Matteo made every effort to get the room ready for me as fast as he can. He was so accommodating. Really appreciate this as we needed a place to rest. Breakfast was great! View of my cruise ship. Leunijt was amazing! He made sure customers are taken care of. I noticed another group appreciated him so much and showed him a token of appreciation. I would come back here again.

This hotel is your standard preppy business hotel. I came here on a business trip expecting Trieste was another lame city that I would hate. (I hate shopping.) But, when I came, I was surprised how modern and leisure the town was. Its beautiful horizon just corners the hotel, as its rushing cars, and many restaurants and bars surround it. This hotel is great for staying if you like food. The piazza is just a block away from it, with attractions such as creamy chocolate gelato, and delicious savory pizza. The place is crowded with tourists and families enjoying their time. Trieste is a 5/5 for me. Now that we have gotten the city and surrounding attractions out of the way, let's discuss the hotel itself. The staff is kind and friendly, always stooping up to your every need, and always welcoming. This is the only part that slightly annoys me. Sometimes the staff can be so accommodating, that it does become overwhelming. But, that does not distract me from a great hotel, with enormous rooms, quiet guests, and pleasant staff.

The name does not lie. It is like some sort of renovated palace. There are huge rooms, high ceilings, chandeliers, marble floors and fancy furniture everywhere. It is in a great location in Trieste, right on the water front and 2 mins walk from the main square and the canal. The staff are really friendly and eager to you help with anything you ask. Breakfast was good and included in the room rate. If I was going back to Trieste I would definitely stay here again. It's a bit like going back in time, but not in a dated way. It's fully modern, but embraces the elegance of it's older attributes.