Violet H.
Yelp
There are many more pros than cons.
But before I go further - pardon me for yelling - DO NOT USE THE HOTEL'S LAUNDRY SERVICE. They farm it out and it's a total rip-off. I used it twice, just wash and dry, nothing fancy, maybe 1/2 washer full. IT COST NEARLY US $189. I looked for a self-service laundromat somewhere nearby but couldn't find one. Bring stuff you can wash out in the sink!
The pros:
-Excellent location; across the street from Central Station and Arlanda Express, you can access the T-bana from the hotel lobby, many buses and trams stop within a few minutes of walking, many restaurants, department stores, grocery stores, convenience stores, a pharmacy, and other shops
-Close enough to walk to many tourist spots
-Quiet in rooms; I barely heard anything from other rooms, the hallway, or outside
-Comfortable beds - not too hard or soft
-Tasty breakfast; not a huge selection, but plenty for all types of diets
-Sun deck area with great views, lots of seating, and even some exercise equipment
-Rooms with and without windows (the latter are handy during the midnight sun)
-Great staff
-Good quality toiletries (hand soap, lotion, shampoo, conditioner, bath soap)
-Electric kettle in room
The cons:
-No refrigerators in rooms, a big minus for me
-No washers and dryers, and no self-service laundromat anywhere near. Again, DO NOT USE THE LAUNDRY SERVICE THEY PROVIDE
-During most of the days I was there, the breakfast space was inadequate for the number of people. On weekends, the hours are extended, so it's not often an issue. But on weekdays, when service ends at 9:30 am, you can barely move, let alone find a seat. Today was impossible; I ended up eating my formerly hot breakfast in my room
-No eating or drinking on the sun deck area, which I understand but is also a bummer
-Not many TV channels
-Some maintenance issues in the room, including a drape that doesn't close all the way, a burnt-out bathroom light that makes putting on makeup difficult, and a HVAC system that only blows cool or cold air, no matter how much I adjust it
-Not enough maintenance staff to fix these things quickly
-Water leaks onto the bathroom floor at the bottom of the shower; it's a design flaw
As I mentioned, the pros do outweigh the cons, which are mostly minor issues. I would definitely stay here again.