NN W
Google
We had stayed here ten years ago and, for the sake of reminiscing, chose to stay here again during our two-day stay in Oslo. The view from the hotel is as magnificent as ever, overlooking the Oslo Fjord. However, I must emphasize that the room service was terrible. Aside from changing the sheets, there was no sign of cleaning at all. The room was so dusty that I couldn't even touch the curtains; opening or closing them sent dust flying everywhere. There was even trash on the floor. The bathroom was full of hair and only had half a roll of toilet paper. Don't even open the wardrobe; it's enough to make you want to vomit. The room we booked was listed as 30 square meters with a double sink in the bathroom, but the room we received was much smaller, with a single sink, completely different from the description on the website! The sofa bed felt like a gymnastics exercise, high in the middle and low on the sides! We've traveled extensively in Europe, and for a city as clean and tidy as Oslo, Norway, to have such filthy conditions is unacceptable. The breakfast had a wide variety, but nothing was delicious. Furthermore, the hallway carpet was extremely dirty, covered in stains and dust, making it unpleasant to stay even for a short while. We will never stay here again!