Susan Baehr
Google
The good: location is great, city center, walkable from train station. Hotel is clean and comfortable, rooms seem to be quiet, even on 1st floor. We arrived about an hour and a half before regular check-in time, the staff person said our room was ready and we could check-in, and after 24 hours of being up and awake because of traveling, that was wonderful, until he said it would cost extra if we’d like to go to our room early. Um, okay, because I would love to wash my face! So I paid extra, but honestly, what? Breakfast is included, and it is pretty decent. It would be nice if they offered complimentary coffee in the lobby, but they don’t, you have to pay for it out of a machine if you’d like a cup anytime of day besides during breakfast hours. Rooms are clean and if you need extra towels or pillows, they are delivered quickly. The not so good: the rooms are small, which, okay, I can deal with, but we were in an extremely dark room, there was a window that overlooked an interior courtyard, however the window was BOLTED shut, with no way to open the window. There is no ventilation, we asked for a fan, they brought one up, so we at least had some air circulation. The bathroom is tiny, the shower is a walk in which I prefer compared to a tub/shower combo, but the water does not drain to the drain very well, so you end up with a small lake over the majority of the bathroom floor (hence ask for extra towels). All staff were pleasant and professional, but next time I would choose elsewhere to stay.