martinlU8687IX
Google
We have been staying at Scandic Star Lund several years when our sons has played in Lundspelen Basket. We are very pleased with the hotel! For a family with kids it's perfect!||The good:|- Good location in Lund, close to everything|- Free parking and enough parking places for all guest|- Big rooms, with a closable door if staying 3 or 4 persons|- Nice swimming pool and sauna|- Nice gym|- Excellent breakfast, also a big dining area to sit in so it does not get so crowded|- Comfortable beds|- The number people using the pool is limited via a booking system|- Free water cooker and tea in the room|- Lots of hangers on the walls for clothes|- Friendly staff|- Nice and airy atmosphere inside the hotel||The not so good:|- Noisy teenagers kept as awake and ran around knocking on the door as a prank, I had to call the reception in the middle of the night! We got very angry about this.|- The water was stuck in the bathroom sink, we needed to call to get it fixed and it was only fixed the day after we checked in|- We booked cleaning of the room but did not get it after the first night|- They charged us 200 SEK extra for a 2 hour early check-in when they had lots of rooms free|- Hard to use the free ping-pong table, always occupied... perhaps get one more?|- The shuffle board cost money, why?|- Not so clean in the corridors|- People using the sauna do not following hygiene procedures with using a towel. No sign to say that this is mandatory.|- People swimming do not always take a shower before|- The swimming pool is a bit small, it could easily be 1 meter longer in each direction|- The pool was not sufficiently cleaned, I got long human hairs in my face when swimming