Scandic Swania

Very helpful staff who were very welcoming and were keen to help in anyway. Lovely bastu downstairs and well equipped gym. Really nice breakfast. Be careful with the parking in the public p-hus as it’s very expensive. Try looking for on street parking which is free between 6pm and 9am.

I have been working so hard lately that i almost forgot my kids “höstlov ” soon be over. So i asked my little daughter, where she wanna go? She replied: I wanna go to that hotel where their boats passing by and the bridge open up” then i understand right away where she meant to. I right away booked the hotel since we have this free nights i used it right away without expecting anything nice. I even booked wrong dates, which was the stuff so kind to help us change ther right date. Day after we arrive at the hotel my kids was so stunned in our room. We got the room where my kids whishes to be🤩 As a singleparent it makes me even more happier to see my kids happy and feel safe where we are. Just got little bit sad during dinner because my kids they get their free dessert and we also overslept so my eldest didn’t manage to get some breakfast. But it was all worth it again to be back in our favorite place. Thank you so much for fixing so wonderful room for us all! We appreciated it a lot💛

This is probably one of the best Scandic hotels in Sweden! Maybe the best! Very nice staff! You felt really welcomed! Especially a young guy who came and asked at breakfast if we wanted more coffee! When we left breakfast he wished us a nice day! He really has a future ahead of him! Nothing to complain about at all! The next day we stayed at Scandic Opalen in Gothenburg and it was far from the same experience! We will definitely be back next year!

I have no complaints about the hotel at all! Friendly staff, superb breakfast, fine location, nice bed, sauna and pool! Loved it, will stay here again if I even come back into town!||

staff very friendly, excellent location. The bathroom was a bit small but overall it was a great experience. Would love to come back!!!

The hotel had exellent location in the center of Trollhattan, and the staff service was also excellent. But that period of time in july was very hot, and the room had no aircondition, so it was almost like sleeping in a sauna. So unfortunately we had a bad sleep quality experience. But i would like to go back and visit the town and stay at the same hotell in another period of the year, except the summer.

We booked a junior suite for a family of five. The room was as expected — not the newest, but clean and with enough space for a family. Great location by the canal, and a good breakfast. No private parking, but if you arrive early, you might find a free street spot (free overnight). Otherwise, there’s a parking garage nearby, though it’s a bit pricey.

Probably the most welcoming experience within 50km. The staff is fantastic and the rooms are very nice and clean. Breakfast was excellent.

Den vegetariska maten som serverades på studentbalen var en stor besvikelse. Icke vegetariska maten som serverades var två bitar ryggbiff med någon form av potatis och tillbehör, medans den vegetariska var endast en svamp, en sparris, två små morots skivor och en krossad potatis. Jag fick dessutom min mat 20-25 min efter alla andra mina vänner vid bordet fick sin mat. Alla hade hunnit äta upp för länge sedan innan min mat ens hade kommit. Dålig service och personalen hade ingen koll alls trots flera tillsägelser. Även de andra som beställt vegetariskt fick vänta mycket länge, men jag fick vänta allra längst. Sjukt besviken och tråkig upplevelse.

We booked a four bed suite on telephone, and although we were told (and paid for) four "real" beds, we recieved one king size bed and two camp beds instead. Very disappointing. Then we went down to complain and ask for one of those rooms, and then they didn't have any four bed rooms... I asked why they said we would get four bed suite but didn't really get any answer. Then we had to pay extra to correct a mistake they made. As I said the reservation was made on telephone, therefore it wasn't something we mistook on their webpage. Well, after spending about 400 SEK or about €40 extrato correct their mistake, we changed rooms again. The new room was not cleaned properly, towels on floor, several long hair and short curly hairs left in bathroom.. Off again to complain, and we got another room that was okay but left some to wish for, but now we were tired and silently squirmed, tired of "making a scene". Typically swedish. And we are not grumpy, pedantic people.. This establishment was just too much. The last thing we saw of the place was the breakfast. All. The. Tables. Were. Full... -_- There is three dining rooms and not enough for all guests. There were more standing guests. Just..... WTF. One thing of the above would have been "acceptable" but all this mishappens.. We grabbed some stuff and sat at a bartable for a while. Nice. It was under all expectations, AND they are allowed to use the "Scandic" logo.. I have to name something positive (everything else may have been stained by our overall experience) Clean sheets, edible food, central,quiet.