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The Scandic Vulkan is a modern, beautiful, and centrally located hotel in Grünerløkka, making it ideal for a city break in Oslo.|The hotel is located in the immediate vicinity of several very good restaurants, and public transportation will take you to the central station in ten minutes.||We particularly enjoyed the extensive and varied breakfast buffet. Even if you stay at the hotel for a whole week, as we did, there is enough choice to have something different for breakfast every day: from bread to hot dishes, fresh fruit, and various types of granola, there is everything you could want. Vegan options are also available! The breakfast staff were extremely well organized and always ensured that the tables were clean and the buffet well stocked, even on busy days. The hotel's own restaurant, Ferro, is also a really good choice if you don't feel like going out after a long day in the city.||Our room on the top floor was modern and functional. For our taste, the mattress was very soft, but that's a matter of personal opinion. It was a shame that there were no streaming apps installed on the smart TV and that mirroring via cell phone didn't work, as it is often the case in hotels. You could choose whether you wanted your room cleaned every day, which we think is a very good policy. Unfortunately we were not so satisfied with the quality of the cleaning: during our stay, it seemed as though the room had never been vacuumed or dusted, or only very superficially.|In our opinion, the reception staff was also not a shining example for the hotel: in general, they seemed rather unmotivated and not very service-oriented (with the exception of one employee who was on duty when we arrived). For example, on the day of our departure (we wanted to go back into town after checking out and pick up our luggage later), we had to bring our luggage into the very small and very full luggage room ourselves and then take it out again later, which was extremely tedious. None of the staff at the reception desk offered to help, which we found pretty poor for a hotel of this category. Also, at checkout, we were not asked if we were satisfied with our stay, which should really be standard practice for a hotel of this caliber.||All in all, we would choose the Vulcan again, as the advantages clearly outweigh the less positive aspects.