Scenic Hotel Southern Cross

Fantastic service and centrally located. The building is very old and you can tell, but it’s been well maintained and is a high quality hotel. Staff are fantastic and lots of little luxuries throughout the hotel. Would stay again for sure.

We had the best experience staying at the Southern Cross Scenic hotel in Dunedin recently. The room was spotlessly clean ,well equipped and beautifully presented. The bed was so comfortable, one of the best sleeps we have had away from home! What truly made our stay exceptional was the staff! They were so friendly, welcoming and went out of their way to help. We were even lucky enough to receive a complimentary room upgrade to the best room in the hotel which was a lovely surprise and made our stay even more special. |We couldn’t fault a thing and would absolutely stay here again! Highly recommend.

We stayed here for 2 nights. Our rooms were well maintained and equipped with a mini fridge, tea and coffee facilities and a large screen tv. Our bathroom was slightly outdated but functional. The hotel is conjoined with the Grand Casino and we feel it is trying to be fancier then it is. Parking is $25 per night. Limited spaces are available inside the hotel grounds. Reception clean and modern. Staff friendly. Restaurants and bars on site as well as a cafe. Overall we enjoyed our stay in Dunedin.

Staff very friendly and helpful. Large room with ample space for luggage. With a restaurant, bar and cafe you had a good choice of food options. Hotel is centrally located and a short walk to the shops, etc. An excellent hotel and very quiet at night despite still being in peak season. Would certainly stay here again

Unfortunately there had been an issue with the company that books my workplace's accommodation and they had not communicated correctly with the hotel what nights i required, missing the first night. The hotel staff and duty manager could not have been more helpful. On a Tuesday night in Dunedin where there was no accommodation available in the town, the duty manager called customers yet to check in to see if they were still coming and contacted countless other motel/hotels, finally finding somewhere that had a cancellation. The following night when i arrived at the southern cross to check in, the manager checked me in and much to my surprise, gave me the penthouse on the sixth floor. Great service by the southern cross team, compensating me for an error that wasn't theirs.

A very poor experience. We were booked into a superior double. It looked a lot smaller than the photos online. This is dishonest. Small bathroom TINY basin. Good luck shaving in it guys. The view was absolutely terrible - a roof with a forest of aircon & extractor vents. This made it v noisy. No other same room type available apparently. No hoovering / bathroom floor cleaning included in room service & our coffee pot was left uncleaned too. Will not be coming back to this hotel or using Scenic again. It has left a v poor impression on us. The bed was comfortable. In no way 4 star or luxury.

MAKING MONEY OUT OF PEOPLE'S MISFORTUNE. Flights from Wellington cancelled due to Government Weather Emergency. Had no choice but to cancel hotel booking. When the chance of a flight later that day was offered, I rang the hotel and was told even if I had the same room for the same amount of time, that it would be a separate booking and I would not be able to use the money that they'd kept from the original booking.. You'd have thought that in a situation like this the hotel would be flexible (after all they wouldn't be losing any money), but no, the hotel manager (very shirty and not in the least concerned about a guest's predicament) said that it was my problem not theirs... Might be a nice hotel (I wouldn't know), but with customer service of this quality I'd recommend you go elsewhere...

Good hotel. Rooms are small, clean, TV with local channels and Sky option. Hotel is located cayed close to the Octagon, 500m walk , and the shops. Lots of restaurants and cafes around. Also close tho Speigths House. Staff is friendly. Carpark

Quaint little old hotel located in central Dunedin. Spacious rooms with no air conditioning. We got in on a hot day and the heater was blasting on me. The room was literally sweating up. Heater had no way of identifying if it was turned on or off. The switch wouldn't have a light on it and all dials on the heater itself were circling. Front desk is super helpful- came up to the room to help me figure out how to turn the heater off. We managed to turn it off and then window is barely open to get air in. The issue is if you close your curtains for privacy, there's no cool air or air circulation. If you keep the curtains open, you lose privacy. Breakfast had decent fresh options and is recommended. The location of the hotel is unbeatable and if they'd manage to fix the HVAC system (or install one to begin with) this would be a great little hotel!

Nice enough a European style hotel. Our room had WIFI though so slow it was difficult to use. The room had a fridge and an Nespresso machine. Floor 8 is apparently the premium floor and came with a nice balcony. There was a small bar on the ground floor with an adequate selection. Nothing too plush but decent enough. Valet parking.