Scenic Luxury Cruises & Tours

Highly, highly recommend Scenic and Emerald Waterways. Great time onboard for the 2022 Christmas Markets RiverCruise on the Danube, sailing from Budapest to Vienna, with 32 friends & family! The staff was great, the meals were delectable and the entertainment was unbeatable. Let us know if you’d like details on our 2024 Castles on the Rhine river cruise.

Scenic Diamond/ Bordeaux Affair. Mostly good but…upgraded cabin and we could not open balcony door due to diesel fumes, and a ten minute ride to our hotel at the end, booked by Scenic, cost 80 Euros…absolute thievery! Scenic needs to fix this- no way to end a good cruise!

Terrible customer service. Tried to book a cruise online. As the link didn’t work, I called them only to find out the cruise was booked. I tried to get on a waiting list. The first person hung up on me. When I called back the second agent was not pleasant and argued with me about getting on a waiting list. Never heard back from them. There was an online survey of service at the end of the call. Gave them a terrible review and, again, heard nothing. They came to my city for a promo tour. Spoke with a local person who said to write them an email about the poor service. I did but never heard back. If their service is this bad just trying to book, can’t imagine what it would be on a cruise.

We went from Amsterdam to Budapest.This is a first class luxury company. Everything is taken care of once you have booked your cruise. I highly recommend Scenic . You can't go wrong.

Scenic cruising is so well thought out, such attention to detail that it is certainly one of the best in the river cruising business. We travel frequently and do all kinds of different touring types of adventures. Scenic adventures are wonderful because everything runs perfectly. Personally, I find it to be a very relaxed, fun vacation.

Tried to book a cruise today. The wait time was long and when I complained, the agent ended the call. This was the second time an agent hung up on me related to the same attempt to book.

Just returned from the 11 day Paris to Normandy Cruise. This was our second cruise with Scenic and it was excellent just as we expected based on our first cruise with them 9yrs ago. We were unable to return to Paris as scheduled because of high water levels, we had rain off and on the last few days; we remained in Conflan and took a taxi into Paris. We had made our own arrangements to remain in Paris after the cruise therefore our transport was not covered by Scenic. We were fully aware we would be our responsibility to cover transport from the ship to our hotel however, the taxi was €92 for the 25mile trip. In my opinion since we were unable to sail into Paris as scheduled, it would have been appreciated if Scenic had arranged a flat rate for cabs from Conflan to Paris. We will still travel with Scenic again.

This was our first river cruise with Scenic. We took the Gems of the Danube with Prague cruise. The ship was beautiful, staff was amazing, and food was exceptional. Especially loved the wine pairings at dinner. Whether we spent the day on board taking in the beautiful scenery, or took one of the many tour options, everyday was a memorable experience. Our Scenic cruise was top notch every step of the way! Already planning our next one! Highly recommend!!