Elnaz E.
Google
This was honestly one of the worst experiences I have ever had in a cultural venue. The ticket seller was extremely rude, dismissive, and openly disrespectful. Instead of welcoming visitors, he spoke in a way that made people feel uncomfortable and unwelcome.
A place that represents culture, art, and the public should treat visitors with basic respect and professionalism. Unfortunately, that was completely missing here. The attitude was cold, arrogant, and unnecessarily aggressive for no reason at all. It completely ruined the atmosphere and the experience before it even started.
Staff at a cultural institution should help people, not make them feel like they are a problem for simply being there. This behavior is unacceptable and should not happen in a place that is supposed to welcome the public.
Very disappointing experience