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Schloss Eckberg is superb located at a hill along the river Elbe near Dresden.|From the large terrace surrounded by beautiful gardens ,you have a great panoramic view at the river and Dresden. |With a number of banquet rooms in the castle, it is obvious a great place for weddings and parties.|In the castle there are only a few relative small (22-27m2) and expensive 4 star hotel rooms.|To increase the room capacity for large party's, additional 3 star rooms (17-19m2) are created in a new building about 150 m from the castle.|The Kavaliershouse. The very small rooms are perfect for guests who have a party in the castle and need only to sleep in the rooms during the small hours of the night.||But here the problem starts for the individual holiday guest, who is probably not their main source of income, but a “ filler” of the last empty rooms.||We stayed in room 208. The smallest (17m2) and located at the backside with no view at all. A claustrophobic experience. No airco or fan. First cost saving experience!||The design of the building is awkward. In contrast with the ultra small rooms, the public area’s have spacious staircases and “ business lounges”.|As “ tourists” we wanted to “ escape “ our tiny room and expected to find coffee & tea facilities in the business lounge. |Tea cups yes, but all production facilities closed. Our second impression of cost saving.||We booked for 3 nights. When we complained that our beds were not made, we were told that this would only be done if we paid extra. Third cost saving.||No extra pillow in room. Fourth cost saving.||Breakfast was priced 4 stars at € 28 pp. But no fresh juice served, very little fruit, etc.. Nothing special. It was 2-3 star quality. Fifth cost saving.|After this food experience we decided not to book for dinner or anymore breakfast.||But the most disturbing experience was the attitude of the receptionist. Arrogant, no hospitality or sorry.|He really made us feel in-experienced third class guests, when we mentioned the above 5 points.||We booked month’s in advance, direct at the hotel, for 3 nights, to help the hotel to save commission costs. |Any experienced receptionist would allocate’s in this case the best room available.|Not so at Schloss Eckberg. You get the worse room available!|So next time book via Tripadvisor and Expedia or Booking!|We canceled our 3 night and found a better hotel via Tripadvisor.