Schloss Hotel & Spa Pontresina

Just a couple of footsteps away from the Main Street, this is one of the grand Spa Hotels of Pontresina. We had two spacious connecting rooms with a fabulous view and a balcony. The pool is pretty big and was never crowded. The highlight of the hotel is the staff though. They were absolutely amazing - we had a smaller room for 2 days and were then moving to the connecting rooms once other members of our party joined us. They automatically upgraded us to the larger rooms for the entire visit. During our stay, my daughter had some teeth issues late at night and Aurora at the front desk gave us her own packet of dental floss for her as the shops were closed! We thoroughly enjoyed our stay here and would recommend it unreservedly.

Booked a superior room, which was on the -1 floor overlooking the river. Nice large room, a ton of storage, good bed, good sized shower room. The corridors are huge. Swimming pool very nice, no shallow end, about 1.3m deep consistently. Spa was excellent, one of the best, plenty of capacity, lovely staff. Towels and lockers at pool and spa. Bar area was large, with plenty of seating on leather chesterfield style furniture, very nice visually but could do with a bit more ambiance. Probably fine in winter though. We had varying quality cocktails, unfortunately served in incorrect glasses (everything in a beaker). Breakfast is best described as extensive. Everything you want is there. Salmon, two types of scrambled eggs, huge cheese selection, huge pastry/cake selection, fruit cocktail as well as individual fruits, bucks fizz, etc etc. The restaurant, well spaced tables, good wine list and not expensive for a 4 star in Switzerland. Salads were good, steak a very decent size and perfectly cooked. Good pasta dishes. Not many customers as in the summer, the hotel is not at full capacity. Feels formal as the head waiter is dressed in a suit (same at breakfast) but they are very friendly. I’d imagine in ski season it would be humming. Most restaurants in Pontresina are in the hotels, and seem to only scrape by in summer. In winter they are all packed, so half board in winter would be a reasonable choice, though not necessary in summer. Parking, approx 25 free places in 3 locations no more than 1 minute walk away, plus paid parking 2 mins away in a private covered car park. Reception was nice and friendly, as were all the staff. Dog friendly, though no bowl or blanket provided. Price wise, very competitive in summer and good value for money. Would stay again.

Beautiful location in the city center, with stunning views. The hotel is well-maintained and thoughtfully designed. We had a lovely room with a magical view. Comfortable beds, everything was clean and smelled fresh, and the sound of the stream added to a good night’s sleep :) Rich and varied breakfasts. Very friendly and helpful staff. Parking available. I recommend booking directly – the price is better than on booking platforms.

A beautiful castle overlooking the river! I was here with my family a few days ago, we were welcomed very well and as soon as we arrived we drank something while looking at the view from the terrace near the restaurant. spacious rooms with all the comforts and a really nice spa. A special thanks to all the kind and helpful staff and to the barman who accommodated all our requests with his super cocktails, really nice and good! compliments to all the staff we will be back soon thanks

Beautiful location in the city center, with stunning views.|The hotel is well-maintained and thoughtfully designed. We had a lovely room with a magical view. Comfortable beds, everything was clean and smelled fresh, and the sound of the stream added to a good night’s sleep :)|Rich and varied breakfasts.|Very friendly and helpful staff. Parking available.|There’s a lovely spa area with several saunas, plenty of relaxation zones, and a pool with a mountain view – perfect for unwinding.

Astonishingly good value for St Moritz, 227CHF for a superior room. Spacious comfy room with modern bathroom. Great buffet breakfast spread, although hot food not hot. Restaurant menu limited, food ok, not such value. Nice pool, kids enjoying it, didn't get to the spa.

We really enjoyed our week in the hotel. Perfect for people who want to do cross country skiing (direct access to the trails from the hotel) in a classy but not too show off hotel, relax in a spa ( very large with different options, just missing a jacuzzi), after the day, and avoid the hassle to go out and find a restaurant every evening (half board offer available). Corrado, the concierge, was truly helpful and willing to propose the best solution for our requests.

I stayed at this hotel on the recommendation of friends for a winter stay and it was a really good experience both for the location and the hotel staff. Really nice people. I really enjoyed the indoor pool and the hearty breakfast. And also the shuttle service was efficient. The location in the mountains is breathtaking

Great hotel in beautiful Pontresina with easy access to bus and train. Rooms are classy with comfortable beds. There's also a play area for the kids. Helpful and friendly staff.