Schloss Lieser

Hotel is beautiful both outside and inside. Room was nice and clean.|Can not recommend the breakfast. We only had it the first day - from there we went to Bernkastel for brunch. Much better choices there with fresh bread.|The restaurant is for fine dining. Food was good, the waiter that served us did a good job.|In the bar it was difficult to get attention from the staff. We felt they did not really care. One day we had to go again - it was simply not possible to catch attention and order a drink.|The parking garage is a bit narrow, so we only used it for one day. If you use your car every day, it is actual more convenient to park on the public parking spots just outside and it is same distance as to the garage. The public parking cost about 1/5 of the hotel parking.|The charging station in the parking garage is 20€ per charge. It is also inconvenient since you first have to go to reception and get it unlocked. It is both more convenient to charge public and also at a better price. I will only recommend the garage if you have a very special car.

We had friends visiting us and wanted to take them somewhere special and beautiful. This place did not disappoint! This hotel is stunning and overall just beautiful. We booked two rooms, both were views of the vineyard and King size beds. The hotel was thoughtful/intentional and gave our friends a room with a separate room so they could have more space and privacy since they have a baby. Our room was clean, spacious and beautiful. We got a pedicure at the spa which was lovely and reasonably priced. We ate breakfast at the buffet which was well worth the €33. Not only did the buffet have a good selection of food and drinks, you could also order a la carte items from the kitchen at no additional charge. We also ate at the Purcelli bar, and the food and service were outstanding. Nearby towns have plenty to do and a plethora of good restaurants to eat at. We cannot wait to come back! This place is a must if you’re in the region or visiting Germany.

We stayed for two nights in July, primarily to relax and unwind. During our stay, we enjoyed dinner at the restaurant, had massages, and spent time swimming in the pool. Overall, it was a lovely experience. Our only two critiques were that the property seemed slightly understaffed, and the air conditioning didn’t cool the room as well as expected. That said, it’s one of the most beautiful hotels we’ve visited, with a peaceful and serene location.

My wife and I stayed at this hotel two years ago and it was a wonderful experience. We loved the moselle region and this hotel in particular. We returned to this hotel all the way from singapore, and the experience was completely different.||The hotel was at capacity, it seemed due to a wedding, and the hotel was shockingly understaffed for this. it was impossible to get reasonable service at the hotel due to this. Most of the staff were trying their best and I couldn’t really fault them for the hotel management accepting so many bookings without the required staff. Felt quite sorry for the staff working there.||One particular front desk person however was shockingly rude when I raised a specific service issue with him. His position pretty much seemed to be not to expect better service at this hotel.||I wrote to the GM after checking out detailing our experience. Got a reply from someone at the hotel acknowledging everything I had raised and apologising… and well that was it. He invited us back to the hotel for a better experience next time - yes that really makes a great deal of sense when we live literally 10,000km away!!||Here’s a piece of advice to this hotel’s GM: if you haven’t got adequate staff, don’t fill your hotel up to capacity and deliver a poor experience to your guests! it’s quite simple really.||I am a Marriott titanium member and always try to stay at Marriott hotels. But never again at this one. The Moselle valley is incredibly beautiful with fabulous wine. But there are loads of hotels around here. I wouldn’t recommend this hotel to anyone.

Stopped by for a coffee and cake on their terrace, but they only had one server for the whole terrace (20+ tables) and the cakes weren't available because they weren't delivered yet, despite it having been open for 3 hours already. You'd expect a expensive and high end place like this to have significantly better service, especially during prime tourist season. The ice cream was god though.

A 5 star building with a 3 star hotel. We stayed in the Emperor Suite (935 euros per night), which is stunning. But the whole experience feels more like a 3 star hotel than a luxury property. No welcome on arrival, no one parks your car for you (and parking is 22 euros - mind you, this is in the countryside, not in a city), then queue at reception while one of the staff was busy showing non-paying guests around the hotel and only one other person was at the desk. Finally was offered a welcome drink, which never appeared. Went to the desk and politely asked if we could please have it and felt like I was annoying the clerk. No one took us up to our suite or explained anything about the 125sqm room - that does have some quirks (including, unbelievably a glass toilet door that you can see through!). A lot of staff do not speak English, or very little, nor German (a lot of overseas workers) and service is amateurish across the hotel. The breakfast is average. One of the two showers by the pool was broken, as was the single water fountain, and were not fixed during our stay. There were dirty towels everywhere. The restaurant, Purircelli, does not deserve a Michelin star (see my review elsewhere) and is significantly overpriced for what it offers. The building itself however is gorgeous and the area is great. The Emperor suite is stunning.

Top Notch! Great home base for a Mosel trip. Yes you need to stay in a castle. Yes it's still really a castle. Breakfast was great The little library was a nice spot to hang out Everyone there was so nice I could spend way more time at this castle than I got to

A beatyful hotell that builds expectations that are not met. Especially the servicelevel constantly dissapoints, from the reception to the restaurant. We where very sorry for this and regretted that we had not choosen a less fancy hotell in an area with more to see.