Ti Goe
Google
EDIT: SINCE THE OWNER SAID MY REVIEW WAS FAKE: We DID pay 500 for 4 nights then an extra 184EURO after checking out because of sales taxes, for tourism taxes, electricity costs, cleaning costs etc. etc. etc. if you are charging the guests for electricity might as well just put an A/C in there! we didn't even use the cleaning service once. We assumed that all rooms come with A/C bc in most countries they know that it is a necessity not a luxury. What the owner calls polite it's the bare minimum in other countries anyway, because if that was amazingly friendly, polite, and helpful then... pffft. We thought we could enjoy the hotel so we didn't care about the location, but since the stay wasn't enjoyable then it wasn't even worth it and all i wanted to do was leave, so that was inconvenient in the end because it's far away from everything.
ANOTHER THING: The sauna only opens from 10a..m. until 8:00p.m. or so during weekdays... so basically when you are out of the hotel... but no worries if you missed the sauna just lock yourself in your room. This is NOT a fake review.
I'm not hating on ALL Germans, just the ones in the service industry, because they think that someone owes them something. If you ask something they act annoyed as if it is your fault that you need help. Just the fact that they -just- do their job it's what should be expected, no more, no less. The people at check-in were courteous yes, but didn't even tell us that the drinks in the fridge were free, only at checkout we were told... very sneaky. If you call ANY German customer service you will even have them screaming at you, it's just the way they deal with the world, they don't know how to regulate their emotions and it's like a kindergarden with them... always angry and fighting or giving stares.
ORIGINAL POST THAT THE OWNER CALLED FAKE:
I don't know what is luxurious about burning up in your room with no air conditioner in the middle of global warming..
paying 500Euro for 4 nights, then 184 in tourist taxes just to stay dehydrated... no thanks. The location is beautiful yada yada, but very far away from everything so you always need a taxi. I thought I would spend more time in the hotel but in summer all I wanted to do was run away... Also don't expect much of customer service... Germans are not known for it. Just a hello and goodbye, someone needs to give them the definition of the word: service, the adjective: servicial and the verb: to serve. If you work in the service industry help guests with their bags if they're heavy, don't follow guests around explaining them the rules of breakfast in a condescending tone, in other countries this would never happen in a 4-star hotel.
We would also say hello when we would enter and had no response... no one teaches this people to smile. The rooms were hot but no worry, the Germans are cold.
