Schlosshotel Kronberg, an SLH Hotel

We had the most incredible stay in this stunning castle. The rooms were immaculate and had so much character. The staff were attentive, friendly and went above and beyond. A huge shout out to Rahel at reception who was an absolute ray of sunshine and a true delight to work with. She made our whole stay! Thank you Rahel and the team for a memory I will never forget.

We had an excellent stay in August! The hotel and its team exceeded all our expectations. I'm only writing this review now because I was busy, but I couldn’t forget such a wonderful experience. Staying there truly felt like being in a fairy-tale castle. Many thanks to the entire hotel team for a fantastic stay and a memory to remember and hold on to!

I would like to share a situation that made my family a bit uncomfortable during breakfast . There were several guests speaking and taking photos, but only our table was approached by a staff member named Tiara and asked to lower our voices. Our child was not louder than other tables, so the situation felt somewhat inconsistent. Also, whenever we take photos, we always blur or mosaic the faces of other guests without exception to respect their privacy. Because of this, the interaction felt unexpected, especially since we have never experienced anything similar at other hotels. We would appreciate it if you could kindly look into this matter and ensure that all guests are treated consistently and respectfully.

It's good, but it could be so much better with relatively minor adjustments. The castle and surrounding gardens are an experience in itself, it's really like you've gone back in time a 100 years. We were upgraded to a bigger room on arrival which was nice. Very big bed, on the firm side for us but this is common in Germany. Bathroom small compared to the room size because of the specific layout of the building. The room was extremely warm with no way to shut off the heating. The airconditioning panel didn't do anything, I guess the system is disabled in the winter and the heating is controlled centrally. The only solution was to open the windows which is a huge waste of energy. The room is lavishly decorated but sparse in terms of facilities: no tea/coffeemaker, only two towels, only two small water glasses, no cutlery, no cups, no chromecast/appletv, nothing. Breakfast is good, but very expensive if it's not included in your room rate (€45 per person). We didn't try the main restaurant because of the price (a 3-course menu starts at an eyewatering €135) and lack of reviews but ordered room service instead. Quality was good but here also very expensive for what it is. A main course is at least €30 and they charge €10 extra to bring it to your room. We had cocktails in the bar one night and found them very mediocre for the price. The village is a 20 minute walk (of 5 minutes by car) with more and way more affordable options. The hotel is very popular with day guests for afternoon tea and guided tours. Expect groups wandering the hallways. This takes away attention from the hotel guests and the parking is usually completely full. We had an unfortunate incident when we tried to enter the hotel and we stopped by a staff member who brusquely demanded to know if we had a reservation, assuming we weren't hotel guests.

Built in the 1890's. It's more of a mansion or small palace than a castle, but still very impressive with woodworking details, paintings, library and ornate furnishings. Service is excellent with dedicated staff. Food was good. They had eggs Benedict to order with breakfast buffet. Room was clean and bathroom was nicely done with tile. Would come back again.

This hotel is a must book! It is by far the best hotel i’ve been to in my lifetime. The castle and its grounds let you step into a whole new world, and the nature surrounding it is so peaceful. The rooms have been modernized some for comfort (including a great AC), but the remainder of the hotel preserves its history well. Above all, the staff is so kind and welcoming. You won’t regret staying here! :)

Truly a 5 star experience. The castle is beautiful and the decor, from both the common areas to the rooms are truly outstanding. Breakfast was amazing and so was the room service and dinner. I can’t wait to come back!

Had a short 2 night stay. The grounds are lovely. The hotel itself was unique and very clean. By it's nature there are lots of stairs. I loved it! My elderly parents struggled a little bit. The staff were amazing and accommodating. 20 minute walk into the town center. Not a lot of uber/taxi so plan to walk or have your own car.

Very disorganized overall and frankly disappointing. The entire castle was booked for a wedding and another entire event - however, none of this was communicated when we reserved the room. As a result, they only had one tiny terrace that could fit a max of 25-30 people for the entire castle guests. This was a surprise "gift" discovered at check-in when we booked the room 4 MONTHS in advance. No communication whatsoever to guests of the hotel beforehand that probably would have chosen another hotel to avoid the drama and lack of services. The entire day was filled with miscommunication between oh no the terrace is closed, actually it is open, the bar is closed, no it's open, actually it's definitely closed... but you have the lobby, though. Guests were confused and waiting for menus for 30 minutes with no communication from anyone. Some kept asking for a table to eat their food. Strangers sat together in the same seating because there was no room anywhere... They had all their staff focus on the wedding and event and only had one waitress on the terrace for everyone else. So basically, paying hotel guests were left wandering, confused, stuck, and overall with subpar service for a 5-star hotel. When they tried to "offer" something for the inconvenience, there was lots of miscommunication as well between spas, massages, and buffet tickets, but oh yes, we won't charge you NOW, but definitely later. So I guess they think it's ok for us to pay 100 euros per person for a BBQ buffet event as a "sorry for the inconvenience"... We just wanted a normal castle restaurant. It's not a matter of price but a matter of principle. Overall, we've been to many 5 star hotels, and this was definitely the worst experience we've had. You will be paying almost $400 a night for NO. No restaurant, no bar, no full hotel access, no communication, no pretzel at 7:15 pm, no coffee in the room, no library, and no table for eating on the tiny terrace. They kept proposing for us to drive outside the castle even though we booked specifically to be IN the castle. If you are going to prioritize a wedding AND an event because it's more money and close everything, then do us all a favor and mark all the rooms as booked so you don't waste our time. Don't try to be greedy and want everything but offer nothing.

We stayed in the castle and it was absolutely amazing. Service and decor were both wonderful. The grounds are immaculate.

This review is for the Schlosshotel Kronberg restaurant Victoria NOT for the hotel. We very much anticipated dining at the restaurant. Nice setting in a big park. Nice from the inside if you like a medieval appeal. We liked it. Spacious. High ceilings. Old paintings. Fairly quiet and sophisticated atmosphere. The service was overall great. Knowledgeable and attentive but for one faux pas (see below). However, sadly, the food was a big disappointment. The quality was ok to good but totally overpriced. Half (!) a small lobster for over €120!? Nobody asked for how the beef should be prepared. We recommend to go to the restaurant inside Falkenstein Grand Hotel nearby. Better food. Same service. Much better price/performance ratio.

GREATEST CASTLE HOTEL EVER!!! OMG; if you're staying anywhere within Frankfurt Germany and you love living like royalty; this is the place for you. Tonight I've had the best experience ever at this place where I've been treated like royalty since my arrival and it became a moment to remember. I'll never forget when I stayed overnight inside a castle hotel. Totally recommend! PS; I'm writing this inside my castle hotel bedroom right as I start to fall asleep.

Cet hôtel est certes majestueux et entouré d'un parc et d'un golf eux aussi magnifiques. J'ai cependant trouvé les chambres vieillottes et mal isolées, l'offre de restauration limitée alors qu'il n'y a rien dans la ville proche. Le service et l'accueil étaient ok. Nous y étions un soir où un mariage était organisé et le DJ faisait beaucoup de bruit donc après avoir essayé en vain de dormir nous avons été à l'accueil puis déplacé dans une autre chambre à minuit. Ceci aurait pu être évité. Ils ont été commerçants et ont fait une réduction de prix sur la nuitée pour compenser le désagrément. Nous avions été à cet hôtel pour être proches de l'aéroport de Francfort dans un cadre plus sympa. Je n'y retournerai probablement pas.

I was in town visiting friends over the summer. A couple of my friends suggested we visit Kronberg in Taunus. Specifically, to visit this former castle, now hotel and have lunch. It was a relatively short drive north of the city and soon enough we were in the sleep small town. When we arrived the restaurant wasn't open yet so we decided to sit and chat over coffee at the terrace. Lunch was also served in an open air area of the restaurant overlooking the hotel grounds. It was lovely! We were definitely feeling the "ladies who lunch" vibe after all, apart from our group there was only another table wherein a vacationing family diner and later on a couple of business men in suits sat down for what was clearly an upscale business lunch. For the meal, we took advantage of their prix fixe lunch offer. It was 3 courses and a glass of wine for €45. After the amuse bouche, my first course was a gazpacho that was perfect for the summer. Next came a chanterelle and apricot risotto that was excellent! Fantastic combination! Dessert was also delicious and beautifully plated. Over all we found the meal to be of great value for the price and we enjoyed the leisurely lunch. After our meal we took some time strolling through the property and taking photos. We didn't get to see the rooms but it seems a stay here isn't overly expensive either. Great for a special occasion or romantic getaway.

Beautiful hotel with rich history. Service was outstanding. Rooms immaculate. Food- delicious. Walk the grounds around the Dwight D. Eisenhower designed golf course. Yes, that Eisenhower. Can't say enough about the friendly, professional staff who go above and beyond in their service to their guests.

This hotel-turned castle is beautiful. The whole place is filled with antique furniture, paintings, and architecture. I came here for some coffee and cake, and every staff I ran into were all very cheerful and helpful. The cafe is located in the lobby by the fire place. The young lady who assisted us was very kind in explaining what was available and her recommendations. There is no coffee or cake menu, so she answered all of our questions. There is a menu for the bar as well as bar food, but we ended up not ordering from it. We ordered a latte, regular coffee, the cheesecake, and the prince cake. The lady highly recommended the prince cake. She said that there was a competition for who could make the best cake for the prince, and this was the exact cake that won one of the competitions. It has alcohol mixed into it at a perfect level. My latte was delicious, minus the foam. The foam was rather chunky, which I've never experienced in a latte before. But presentation of the latte and coffee are beautiful! Parking was very convenient too. We just parked at any spot in the lot in front of the lobby doors. The bathroom is beautiful as well.

Our family stayed in this hotel recently and everything was perfect. The breakfast buffet was wonderful, the bar fabulous and the entire staff were so nice, friendly and extremely helpful. We had car difficulties and a snow storm that altered our plans at the last minute and they helped us in every way possible.

This is a castle hotel one of many in and around Germany. I had no idea this place existed until I was invited to go to a wedding here. The castle was built in 1889-93 and is an eclectic mix of British, German, French and other European architectures and designs. The grounds contain an 18-hole golf course, designed by Dwight D. Eisenhower (who stayed at the hotel with his staff for seven years beginning in 1946), and a public town park. Eisenhower was the 34th President of the USA. The room I had was on the older side of the hotel and not renovated into modern rooms. To be honest I love such hotels with classic rooms and decorated in period style. The bed was super comfortable and the room was spacious and bathroom well stocked with Molten Brown products. The staff here are really what make the place great. Super friendly, helpful and nothing is a problem. This was evident through the time I stayed here. Breakfast is also divine with tons of options cold and hot. I would come back here in a heartbeat. It's located next to a golf course and would happily play a round or two next time I stay here. The town of Kronberg is also very nice and about 15 min walk from the hotel.

We walked around and visited inside this hotel. They are very polite and very nice. Very pleasant. Their interiors are like museum and very impressed. Next time, I would like to stay there!

We loved this hotel. +service level was good throughout our stay +the hotel is impeccably maintained +nice park across the street for running or taking a walk-good location +free drinks in the minibar and no extra charge for wifi +breakfast buffet was 5-star hotel quality I highly recommend +newly renovated room had very good air conditioning +Molton Brown cosmetics in the bathroom +turndown service +we ate dinner at the bar one night and the food was quite good -no fitness center on site, although they have an arrangement where they will get you a free pass to a local club

Probably the best hotel in the world. Hidden away in Kronberg, a beautiful suburban town in the Taunus mountains outside of Frankfurt, this is the castle built by the Dowager Empress Victoria and this castle can be your home. The rooms are exquisitely decorated and recently updated, the main floor houses the family art collection, and Jimmy's bar provides late night diversions. The breakfast buffet is delicious and the hotel sits in expansive grounds perfect for walking. Many five star hotels barely live up to their billing, but this hotel exceeds your expectations in every way. 15 minutes from Frankfurt, fewer than 30 minutes to FRA. Forget the crummy Frankfurt Airport Sheraton and stay here for slightly more money and vastly more ambience.

A marvelous place. Very posh. As spirit of ancient times. Definitely a must, if you have some cash to spend.