Lin U.
Google
The room itself was one of the better aspects of the stay. It was spacious, clean, and tidy, which was appreciated after a long journey. The bathroom was also well laid out and featured both a monsoon/rainfall shower and a regular shower head attached to a hose, with a cradle positioned low on the wall. Unfortunately, when switching to the monsoon shower, the water pressure dropped to little more than a trickle, making that feature fairly pointless.
We arrived at the hotel around 1pm and were allowed to use the facilities until our official check-in time at 4pm, which was a welcome and practical gesture after travelling.
The hotel has three restaurants. The buffet restaurant, Mahogany Lounge, was decent, while the à la carte restaurant, The Cerulean, was the least impressive. The menu there leaned heavily towards fish and felt somewhat limited. There was also a dress code requiring men to wear as a minimum requirement, collared shirts and 'dress shorts',and women to dress 'elegantly'. This wasn’t really an issue given the heat. Shorts being allowed was sensible, but the vague definition of 'dress shorts' meant guests interpreted it very loosely, which made the rule feel inconsistent at best. The standout restaurant, in my estimation, was The Terra, which offered the best overall dining experience of the three.
Food service was unfortunately hit and miss. I chose to have lunch at the beach-side taco bar and ended up waiting over an hour for the tacos to arrive. When they eventually did, they were cold. I had a similar experience on the patio of the buffet restaurant, with long waits and food that wasn’t served hot.
On a more positive note, the staff were generally very willing to help. When issues were raised, and if it was within their control, they were eager to rectify the situation and/or apologise for the service delivery failures, which did help soften some of the frustrations.
The hotel is clearly kid-friendly and does, in fact, offer kids’ clubs. One for toddlers and another for older children, which gives parents a bit of much-needed respite. There are also several activities available nearby, including snorkeling, jet-skis, catamaran trips, windsurfing, and golf, which adds to the appeal if you want to explore beyond the hotel.
Overall, Sea Breeze Hotel has some definite positives, particularly the rooms, helpful staff, and location. However, inconsistent food quality and slow service mean the experience falls somewhere in the middle rather than standing out.