AlbertHall133
Google
Attention to detail. First impressions are the hotel has a very colonial ambience, your baggage is taken swiftly to your room whilst the people on reception do the necessary paperwork and it could not have been simpler. Unlike many hotels we have used in the past. |Shanese and her colleague Kiarah along with the rest of the team were incredible, full of humour, can do attitude but especially professionalism. Following a brief introduction of what’s available we were shown to our room, spacious, clean, sea view and most importantly air conditioning.|I could go on and on. The basic fact is, having travelled through many countries around the world and experienced many levels of “great service”, this hotel rates amoung the best we have visited. When Sea Breeze make a statement their team make it a fact. |From Sheree and the amazing Grace in Mahogany with the very capable Marcia on the bar, they seem to lead a formidable team that make dining a pleasure and you can’t leave without visiting the egg lady (sorry I can’t remember her name), if my case was bigger we would take her home tomorrow.|For dinner don’t miss Ceraleun (think the spellings correct) le maître d, Arden is the epitome of professionalism, he has clearly worked in some very high class restaurants, his attention to detail is amazing, it’s like watching an eagle surveying the prairie, he makes little noise but sees everything and without anyone noticing, swoops in, sorts and disappears, so professional. Again supported by Jerome and many other superb waiters. One cannot do a review on this restaurant without mentioning the head chef, Ronaldo, he is to cooking what the lesser known Ronaldo is to football.|It matters not what restaurant you visit at Sea Breeze, everyone gives 100% as a starting point.|It is also important to mention Andrea from “tipsy on the beach”, Cuthbert at the rum shack, no request is to difficult, it may be Caribbean time but that was a very good lesson we learnt. City time is not recognised in Barbados.|FINALLY one cannot forget JAVON, (pronounced jev or n) we met him the first day and he created an impression with us which from various conversations showed what a person of his age in the UK still has to understand, hard work, long hours, responsibility, attention to detail and respect for your elders is the starting point if you want to be a successful entrepreneur and we genuinely believe, if as we suggested, he listens to his managers, learns all he can, digests every piece of information he can become the manager he seems to want to be. One cannot visit this hotel without feeling part of their family and treated in their eyes as one of the team, so refreshing.|If anyone reading this review wants to experience attention to detail, professionalism, good customer service and just maybe a step back in time to when holidays were for total enjoyment and not a competition this is where it’s at!|It seems unfair to mention individuals when everyone was exceptionally good but true to their tradition there are to many memories for one individual to remember.