Sea Crest Beach Resort

We had the best time staying at Sea Crest. The room was comfortable with a great view. The resort staff were attentive, helpful and accommodating. The outdoor and indoor pools were inviting, warm and clean w plenty of lounge chair. The fitness cat was clean and had enough equipment to get a good workout. On the beach there was plenty of relaxing chairs and umbrellas if needed and the area was very clean. We really had a wonderful time!

I've stayed at this resort a couple times and in different rooms times. I will say that pretty much the only reason to come here specifically is the location. It is right on the beach and, during the off season, the beach is dog friendly. The rooms are generally fine, the food is generally fine, the staff is generally fine. None of this "fine" will help you beat the overwhelming sense that you are being ripped off. Several small adjustments would make the place feel much more luxurious and worth the price. ||1) Put microwaves in the rooms. The fact that someone offered to put a microwave in the room for $25 really just added insult to injury. I'm already paying a resort fee, during the off season when there is absolutely no "resort" perk (no, I don't count parking or bottled water). I also don't want to hand my instant oatmeal to the front desk clerk to heat up for me. Give me a microwave. ||2) The breakfast buffet. There are no food labels for anything that is out in the buffet. No allergy warnings, nothing to say whether the potatoes were vegetarian or if it was pork or turkey bacon. No one watching the buffet to make sure that, oh I don't know, teenage boys didn't touch literally every single bagel in that basket and put them back. It should also be an explicit no tipping zone. I sat myself. I got my own beverages. Got my own food. No one cleared my used dishes. Someone eventually came by to tell us that there were 2 different price points. But otherwise no actual service until someone brought the bill with a tip line on it. Put a tip jar for the waffle and omelet station and make a note that tips aren't expected. Pay your staff enough during the off season that they are fine without it. ||3.) Nice bathrobes in the rooms. Nicer towels at the pool. A nice throw blanket that you can use on the couch or the outdoor space/balcony. "Resort" is in the name and in the fees you charge me. Why do you have Motel 6 quality towels? You have luxury pricing, give me some luxury! ||4.) A small broom/dust pan in the rooms. There is sand everywhere within about 3 minutes of arrival. That comes with the territory. But include a small broom so that we can try to contain it and not track sand onto every inch of the room. Or perhaps a doormat so that we have the option of wiping our feet!||5.) The rooms in general. Some of the rooms I've been in are small, others large. Some have way too much large furniture and it overwhelms the large space. None of them have been pristine or particularly nice. My room this time had broken blinds, a missing closet door, a bathroom door that didn't close all the way, and towels and bedding with small stains on them. Is it terrible? No. Is it the type of room where I walk in and thing "oooo...this is nice"? Also, no.

This place was honestly one of the worst “hotels” I’ve ever stayed in. To start, the towel rack and toilet paper holder were both falling off the wall. The beds were extremely uncomfortable, and the entire room just felt dirty and gross. The shower was disgusting — it kept clogging and filling up with water every time we tried to use it. It was so bad that I didn’t even want to shower in it. Honestly, this place feels more like a rundown motel than a hotel. We reached out to management (manager Jay) several times because we were extremely frustrated with the condition of the room, especially considering how much we paid to stay here. For the price, we expected at least basic cleanliness and functionality — which this place completely failed to provide. We called and emailed multiple times and never received a single response. Strangely enough, they responded to my fiancés public reviews but not to actual guests trying to resolve issues directly. Save yourself the stress and stay somewhere else. This place desperately needs maintenance, cleaning, and better customer service.

They're obviously relying on their beachfront location to further their business. The hotel is rundown and dirty. All I could smell at the entrance was sewer/septic. They were running the a/c full blast in 50 degree weather. The staff is not helpful at all. I was on hold for over 10 minutes and then disconnected. I canceled my room and found a close air bnb for half price. Don't waste your money here.

I recently stayed here for 5 days to attend a wedding in town. The location is superb, the amenities are complete, well attended and nicely laid out - shout out to the pools !!!! The room itself was great and so close to the beach. It has a coastal casual vibe. Katie helped me over the phone with reservations, and then again once I arrived. She was friendly, professional and went out of her way to assist me !!!! I look forward to coming back. Thank you to all the attentive employees.

The Seacrest is a great place to visit if you have a time machine and can go back a decade to when anyone cared about it. The facilities are dirty, broken stuff everywhere, the signs is decline are obvious. In the room the heat didn't work, bathroom exhaust fan runs constantly and theres a permanent mildew smell. Half the TV channels don't work. The door didn't shut without putting an elbow into it and the between room doors didn't shut at all. Ontop of all that, the room, sold as ocean view was anything but, with my only view a windbreaking solid fence. I'm sure the ocean was behind that though.

What a wonderful stay we had at the Sea Crest! You can't beat the location, the views and sounds of the ocean, and the dramatic sunsets. We were impressed by the staff who were all professional, friendly, and welcoming--including the front desk, restaurant, housekeeping and pool attendants. The restaurant had great meals from breakfast to dinner. Although the location is near attractions, we didn't want to leave (and we had great weather for the beach and pools). We enjoyed the friendly and relaxed vibe of this resort and highly recommend it as a mini retreat or getaway.

We just celebrated my daughter's wedding and the Sea Crest did not disappoint. Guests were so happy with the accommodations and the venue space. The view was fabulous and the food was delightful. I must mention the Catering Manager Alyson D, without her the wedding would not be as magical as it was. She answered every phone call, text message and email in a timely manner. Alyson was on-site during the wedding making sure the details were meeting our expectations. Thank you Alyson! You were a delight to work with.

The Good: This hotel is right on the beach and 15 min away from downtown Falmouth. Loved the fire pit to sit by at night! Free parking was nice too. The lobby is very pretty and I loved the hydrangeas out front. They put on Euro 2024 matches in the indoor pool for guests to watch The Bad: It is waaay too crowded. We were given red plastic wristbands to wear and I saw half the people on the beach didn't have them.. what was the point of booking a hotel with a "private" beach if half the lounge chairs are occupied by non-hotel guests. I saw staff waking around the beach and I expected them to be looking out for people without wristbands.. wrong. They didn't. We had to get beach chairs all the way in the back by the trash bins while non-hotel guests sat in the front row by the water. You can easily drive into the parking lot, walk onto the property and make your way to the beach or pool. There is no security or someone checking to make sure you're a hotel guest. We checked in early (which we knew) and waited at the beach for our room to be ready. We were told since we got here early we will be prioritized to get our room! Yay! Except that was a total lie. At 4:30pm we went to the front desk to see what was going on and told our room wasn't ready and itll be 10 more min.. After hesitating for a second the manager was like never mind we'll move your room to one thats ready.. Really confused why we weren't given that room to start with? It wasn't an upgrade, it was the exact same non-view room type that we booked. At check in we weren't given any information about the hotel and it was our first time here. We had no idea they had movie nights, activities, that we can reserve lounge chairs or anything. This place is very dingy and not well kept. The rooms are humid, the carpets look like they need a deep clean and overall the hotel doesn't seem well maintained. The whole 3 days we were here there was a huge puddle of water near the snack bar. No one wanted to take care of that? It's a huge hazard. The fridge in the room doesn't work and we found that out the hard way.. after a very upset stomach after eating food left in the fridge overnight. The only good thing is that they refunded us the resort fee after we mentioned the fridge not working at check out. Prices: For nearly $800 nightly rate plus $160 resort fee, you think we'd be staying somewhere really nice and well maintained. Wrong. Next time I'll find someplace that is clean and actually has a private beach instead of whatever version of "private beach" this was.

SeaCrest more like SEAHostel shanty of Falmouth , on way to check into room , after front desk calling to say room is ready which was not but wait to check me in holding bags! A slew of stains lined the hallway as if was a college dorm room followed by a dirty rug outside door which was suddenly decided to vacuum at 830 am sun morning. Bathroom pieced together poorly towel racks block of wood look like a clubhouse in a tree fort. So lets change rooms to another debacle as I attempt to open a window in 5am in morning to have it fall out and leaving me to repair place back in sill just what i want to do ,in the lock on other fell off and every screen was cut out pushed in etc. adjoining a roof is near so sure check me in early and watch my belongings be stolen.... A sandcastle in every window sill why reno a room and not the windows Im baffled , so we arrive back lets sit by the fire pit around 1030pm only to have sabor tooth lurch storm out as we start to sit amongst 6 others treated as we are 12yr olds & shuts it off saying as a BS Falmouth town Ordinance well I spoke to Fire Dept its BS along with the worst bar hotel as tv on floor of function room pathetic to say the least. Stayed 10 yrs ago a much better stay as to this time I came back later as to not even wanna be here it's so bad location on water is its only asset and was recently sold obviously not for the better ... be WARNED stay elsewhere

The only perk about here is that it's beach front. We did stay here once before about 7 years or so ago. We thought maybe it has changed and would be better now. So we thought we would give it a try..... We had ants in our room when we came back from going to dinner. I went to the front desk and asked for the 4 of us to be moved to another room. The rooms have damage to them. The price you pay for this hotel is not worth it at all we paid $420 a night. Luckily we decided to only stay 1 night. The pool is dirty there were candy wrappers in it and popcorn that looks like someone had spilled it outside of the pool that then blew in. I will say the rooms are a good size but not worth the money. This was the first time we took our kids to the Cape and the unfortunate part was they were asking when we were leaving with in 2 hours of us being here. Our room before the one the front desk moved us to smelled like sewage and it definitely was high or low tide since it smelled like that since we arrived. We couldn't shut the closet door since the rollers weren't on the tracks. Overall a very disappointing trip we had higher expectations staying here. I thought they would really step it up with these issues but Jennifer at the front desk (I'm assuming manager) didn't seem to care that much at all. I can tell you we wont be recommending this hotel or staying here again especially for the price you pay. After having gone through everything we did you would think they would throw in a free breakfast or something. Having to move my 2 young kids at 10pm to another room.

We've been coming here for years, so I'm favorable about the location, beach and facilities, however the new owners need to make some changes for us to return. Like the recent changes around the complex (beach furniture, small marketplace, dining room/bar), but it doesn't justify the below average rooms and OUTRAGE prices being charged per night and for meals/beverages. This is not a 5 star full service resort, yet they're charging $700 per night (room / fees), in addition to overly priced drinks ($17/drink) and meals (4x the price), all of which excludes tipping on every receipt. Rooms need a serious uplift, bathrooms are tiny, paint chipping, doors won't open/close, don't look in the closets, which also lack safes in rooms. On a positive not, the Service staff is quite cordial and willing to assist, whenever they can. The new owners made a significant investment to acquire/renovate the complex, but they need to be reasonable and not try and recover all of it at once, through elevate prices and reduced service.

They can't take credit for the ocean. That's the only positive about this hotel, beautiful Old Silver beach. We split our vacation between two hotels, one was 145$ a night and this was 400+. For the money I'd take the motel any time. It was cleaner and the staff was attentive. We are return customers at the sea crest but will not come back. I didn't want anything except to share my feedback with manager Jay. They sent an email asking how the stay was, with no way to reply. I've left messages and no response. They don't want to know how messy it was. Seems a little ridiculous to ask for feedback and ignore you.

Staff was rude. Room had warped floors, peeling paint, and you could very easily see where they painted over mold in the shower.

Absolutely beautiful hotel. Please note that the Seacrest is under new ownership and has made renovations. No, it is not perfect however, it is a far cry from how other people have reviewed the property. Look at the photos, they tell the truth about this hotel. I loved that it is right on the ocean. The layout is very easy to navigate. It was quiet in December and I truly love it that way. I didn't bother with the pool coming from Florida where we have five pools in our community. I did go to eat breakfast in the restaurant and it was good. There are so many options for food in the Cape that i can't say I was amazed but oh that vuew. I could stay all day and sip tra looking out the windows. The room was plenty big. The bed was comfortable. The linens were clean and fresh. The view was okay. If you looked left, you could see the ocean. I booked online through Seacrest. It was just as good of a price as other websites. I asked for an upper floor and they delivered. The only downfall was that they have me an adjoining room. I never get one even when traveling with friends and family.

The staff at this hotel was excellent. The room was disgusting! Paid over $1,700 for two nights. See photos. I realize they are the only place in the area so they can charge what they will, seems like with pricing, some upkeep would be done. Will not stay or recommend to others

Gave it a two stars simply because it is right on the ocean. The resort is large and rundown. The lobby is nice and updated but the hallways ar rundown, dirty, and the wallpaper is peeling. Our room, king bed, was large. The bed was decently comfortable. The bathroom was old and dirty. The real drawback is that it is one of those hotels were you can hear everything. We heard the lady next door talk on the phone for an hour. Word for word - we could hear the whole conversation. Every person walking in the hallway sounds like they are in your room. For reference, we stayed in building 7. I am not sure how the other buildings compare..but this one is one we will never return too. For the price we paid, we would have been better off staying in a smaller motel for a fraction of the price.

I have to say, I found our hotel room to be quite awful. The AC didn't work well and everything was remarkably sticky. The paint was flaking off the walls. The ceiling tiles were filthy. The carpet was taped down with duct tape on some of the edges because it was otherwise curled up. The hooks fell off the bathroom walls. One of the sheer curtains was entirely missing. The refrigerator cabinet didn't close. The peep hole insert was missing. There were large hairs stuck to the bathroom door when we arrived. It was a really unpleasant experience. Also, hysterically, I received a generic email from GM Jay Sheldon that, among other things, says "If there is anything I can assist you ...please do not hesitate to reach out," and "We wish to welcome you back in the future. Until then, you are invited to stay in touch with me directly by replying to this message." The message comes from the address "noreply@seacrestbeachhotel.com." As the email address suggests, it is, in fact, a no-reply situation and my email bounced back as undeliverable. If I didn't know better I'd think the don't, in fact, want feedback!

I think these owners need to focus on the rooms and the plumbing before they decide to charge me and you $27.00 for an old fashion plus 500-1000 a night for a room. Beach is awesome everything else is way overpriced . It started to thunder and lighting and they made everyone on the beach leave and go inside. But you could hang out by the pool and outdoor bar ... this will be the last time I stay here.

Nice location easy to get to over the bridge. Outdated rooms. Bed was worn out and uncomfortable. There was an occasional leak in the bathroom ceiling that dripped into the toilet. We told the front desk and they said that the room above us must have not put their shower curtain in. Still leaked occasionally the next day. Vent in the bathroom had lots of dust and grime on it. Room had a lot of clothes/towel hooks, which is good, and which you don't see a lot these days. Restaurant is ok but doesn't have a lot of choices. Staff won't put up umbrellas on the beach on windy days, which is understandable, but there should be some permanent covered area for those who want to be on the beach but not in the sun all day.

Do not stay here! Had an awful experience and despite multiple attempts to share my feedback including through their own survey I had no response. Been going here every summer for years including my brother's wedding. Will never be back.

I rented a room for three days to go to my cousins wedding August 8 ninth 10th would be leaving on the 11th upon arrival. I noticed that my room was not very nice. I rented a ocean view Rome a night. I think it was roughly 2400 for three nights. The room was filthy. The toilet was wobbly. The floors were dirty. The walls were bubbling. The ceilings had patch marks in them that were never painted. That was Thursday. I noticed that Friday I came home from the wedding. My air conditioner broke almost caught fire burnt the plug in the wall. I had to check out of my room Saturday. I had enough and I left the place is dirty over priced I would never stay there again my sister rented a beautiful Airbnb half an hour from that hotel for $179 a night. She said it was beautiful, clean modern and nice even my even my bedspread had a black stain on it the place is disgusting.

we stayed here 5 years ago and it was superb, this year however, was VERY disappointing. Within 1.5 hrs after checking in my bike was stolen off the property, the parking area had litter/trash for the entire stay, only one parking spot available (any additional parking $45 each), staff were either arrogant and/or didn't speak English so we ended up cutting our stay short, left a day early, and over paid! Definitely over-rated. Will NOT be going back!

Rooms were absolutely disgusting for $400/ night. Tub/ shower dirty, paint chipping everywhere, door wouldn't close, flimsy furniture. This is the worst "resort" I've stayed at. Was more like a motel. Do not recommend.

Sea Crest Beach Hotel gets a 4 star mainly for its location on Old Silver Beach. The hotel itself could use some refreshing especially in common areas. Red's restaurant has good food and drinks and the staff is great. My daughter is in a wheelchair and the doors to the bathroom are super narrow for no reason, there is a lot of wall space. The beach wheelchairs are awesome though! There is also a great market a mile away!

Terrible customer service and the rooms are dated. We reserved an Ocean view room, but they did not have one available at the prescribed. Check in. They did not know when they would have the room ready.

To the management of the Sea Crest I have wanted to email you to explain how disappointed I am regarding your hotel. My husband booked a getaway for us as a surprise. We did arrive one hour before check in time but after waiting for 4 HOURS we decided to just go back home. We heard the check in staff repeat over and over the reason behind the delay. Which honestly is not my problem as a guest. It is a management and staff issue which should not affect the guests at all. The hotel did not offer us anything. As a token of good customer service we should have been offered funds off on a future stay in the fall or spring. NO free night. NO free drinks. NO free meal. NOTHING! When we canceled the reservation after waiting so long, the manager did not even have the decency come out of the back office to give us their apology. I find that very cowardly. Shame on the management at Sea Crest!

This past weekend My son had his welcome night and wedding the next day. We all made reservations June 2023 saying we were either guests or wedding party. As mother of the groom I was put in a room at the furthest end of the parking lot away from my family and guests, which is very dark at night at that end of the lot because their parking lots are not well lit. When I got to my room I asked for a bulb to be put outside my room as it was missing, a new hair dryer, as the one in the room had a plug coming apart which made the dryer hot when I used it. I went to the front desk asking for a bulb, new hair dryer, and a room closer to my family and guests after all I'm mother of the groom. All I got was "I'm sorry we're full to capacity " I went out for the day and when I returned later that afternoon the bulb still wasn't out in and the dryer replaced. Again I go back to the front desk with the dryer and insisted on getting another one and a bulb for outside my room; I had to be walked to my room at night cuz it was so dark and I was alone in the room. The next day I found out two guests who hadn't planned to stay there showed up and was given a room!!! Meanwhile I'm being told they're filled to capacity??? I was booked for three nights and upon checkout I find out the wedding coordinator my son and daughter in law hired never put me in the block of rooms reserved for the wedding and again all I get was an "I'm sorry"!! Totally unacceptable!!! I had called to ask questions months before and reminded them I'm mother of the groom but it didn't seem to matter to them. Their customer service leaves a lot to be desired, my son, family and guests paid good money to stay there and many of them had issues which they couldn't resolve or even tried. I can honestly say the restaurant, the lantern room, provided the best customer service! We were greeted by Anita who wasn't above and beyond to make sure we were well taken care of so please, if you go there look for her. I stayed there years ago and it was nothing like this stay and for what they charge their standards are not what they were years back. All I can leave you with is to triple check your reservation, room, etc. also the wedding coordinator was totally unorganized and seemed confused; there were many things not ready for the ceremony including center pieces, flowers for the beach where the ceremony was held, my daughter told her to just get it done!!! We found out she went to where the groomsmen were and asked them to help with the centerpieces; which was her job to take care of!!! Again "unacceptable "!!!! I wrote my issues in their review but of course haven't heard from anyone. I would definitely rethink booking here.

The Good: The room was clean except a soda spill between beds not completely cleaned up. Good location. The Bad: The hallways were the most disgusting I think I've ever seen. I'm almost 70 and well traveled. The same with the elevators. I wasn't alone on this. Someone else in the elevator also stated that you'd think they'd clean these once in awhile. My whole family considered this filthy. Yuck Also, there were extra large rubbish dumpsters that were full right in the parking lot that were a complete eyesore the whole time we were there. Prices: Everything is expensive here starting with the nightly rate. One beer, one small red wine, and one vodka tonic is $44. This place is WAY over priced in my opinion and there's nothing special about it. Next time I'll find someplace that is clean and hopefully less expensive.

This hotel is a Red Roof Inn on a nice beach. Stayed Memorial Day Weekend. The weather was amazing and the beach was hopping. The first day nothing was open. No pool or outside bar. The staff were horrible. Bartenders were yelling at patrons and staff, staff questioning patrons on the beach as to why they didn't have bracelets(because the desk didn't give us one). Asking the front desk, upon checkout to pay $ for incidentals and told no that I said "mhmm" when the Indian woman was rattling off her broken English. Trash cans overflowing and beer cans and trash rolling on the outside deck. Pool/beach bathrooms with no toilet paper. When the desk was told they ignored for hours. This is nothing but a $ grab. I gave management a chance to respond and they obviously don't care. Unfortunately, people will still book because of the location. My last rant is the restaurant. The menu has like six things on it. Very pricey and they were running out of food and drinks. Breakfast was the biggest joke, $23 for a buffet you'd get in the lobby of a Holiday Inn for free. If I could give 0 stars I would. You've been warned.

Staff could have been more friendly. We asked for an extra blanket twice, front desk said they would send it to the room- no one ever brought it. Coffee was $7 in the cafe - the lady working at the cafe was more interested in talking instead of waiting on customers. The hotel does not have an elevator, no one offered to help with bags on check in. Stairwell was dirty. Room was clean. There is no lightswitch to turn off the light inside the doorway - had to loosen the bulb. The first night we ate in the bar, the waitress was terrible. Overall I would recommend staying elsewhere.

Be aware, * VERY STRICT CANCELLATION POLICY ! Sea Crest Beach Hotel will not refund deposits if reservation is cancelled ! If you make a reservation and cancel within 21 days of your check in, they will NOT refund your deposit of one night's stay PLUS taxes AND service fees.

. First, We went to the bar to have a glass of wine and the bartender gave us them in a plastic cup. I asked him if we could please have a glass and he said no because we may bring it back to the room? Why us when everyone else had a glass. Was it age discrimination, we are an older couple ? I don't know except we were both humiliated. And the worst was we left our laptop behind and they have no working phone numbers. I called the morning we were arriving to request an early check in and after four hours of no phone service. I told the woman behind the desk and she just said they were out. Then after the laptop was stolen . Same thing . After trying for a couple of hours no connection I had to send my friend there. Then called for three days, same thing. I even called the Falmouth Police and they couldn't get through ! The police officer wanted me to go there to file a complaint but unfortunately it was too far to go back. So we're out of an expensive laptop with all our personal info. They don't have a safe in the room. We are senior citizens on a limited income but we were more upset about the way we were treated. We have been traveling for years and have NEVER had anything like this happen and have never written a bad review

So we booked here as this was the location of a conference and basically thought it would make life a bit easier and more pleasant. You know what the three rules of real estate are: location, location, location. Well, this place is right on a beach in Buzzard's Bay and that is the upside to this place The room for the conference ran about $250 per night plus it looked like we were going to be charged a resort fee. That did not happen but I would have argued it since no amenities were available as this was out of season. The room was meh and we were overcharged almost $100/night in comparison with the rates I saw online just after our stay. We stayed for three nights. No service to the room (no trash removal, no towel or coffee replenishment, no bed making). Breakfast was either a $15 continental buffet or a $25 full breakfast buffet. More reasonable grab and go items were available between 7 and 8 am only. I accompanied someone to the conference so I couldn't even get a cup of coffee as it was for conference members only. The nearest place for a real coffee is a few miles up the road. I was unable to get a late checkout even though the conference did not end until 12:30 so I had to pack out and hang around with a bunch of other plus ones for a couple of hours. One bright spot was the gentleman who checked me in. Thank you TJay for being the professional that you are.

We stayed last month for our 25th wedding anniversary. We selected the Sea Crest Beach Hotel based on its location. Apparently that is the only thing it has going for it. Service - Poor. When we checked in I noticed the fridge was not cooling and the freezer was frozen over. I called the front desk, notified them of the issue and was treated as if I was stupid. When I asked for them to have maintenance removed and replace our fridge, the front desk told me to simply turn the fridge down to 3 and it would work. When I tried to explain why that was a bad idea, I was spoken to as if I was a child. We spent the next 24 hours cleaning up the water as it leaked out of the fridge. Day one - we were gone most of the day and didn't return until after 5. When we returned our room had not been cleaned. We didn't have any clean towel because we had used them all to wipe up the water that was coming out of the defrosting fridge. When I called the front desk, I was told they were really busy today and they were sorry. Furthermore if I wanted clean towels, I was welcome to come to the front desk and pick some new ones up. Day two - again we were gone most of the day and found our room had not been taken care of. When I called the front desk and expressed my frustration, they sent a nice woman whom I believed was a housekeeping supervisor. I shared with her our fridge issues, including the MOLD that I discovered in the fridge when it finally defrosted. I will include those in this post. She took photos of the mold as well, had our room cleaned and got a new fridge - sadly it had MOLD in it as well - just not as much. The rest of our trip was about the same. I would have to make daily trips to the front desk to pick up reg coffee as housekeeping thought we only drank breakfast tea or decaf - despite asking for just reg coffee. The room itself was dated, dirty and showed that management had a complete lack of concern for their property. The attached photos show outdated finishes, incomplete construction, mold in the fridge and shower, lazy construction and dirty baseboards in open view areas....I wish I would have taken pics of the towels when I was wiping up the leaking fridge - they were black with dirty and only God knows what. Summary - As someone who owns a 3/3 condo overlooking the Monterey Bay in California, I can say that this property is grossly over priced sadly neglected. Management and staff should be ashamed of how they conduct themselves and their lack of pride in their work. Avoid this place at all costs.

I typically don't like to bad mouth people, places or things; however, I am posting this review because this hotel really let me down. I wrote the GM and Front Desk Manager an email explaining the poor experience I had, but no one has bothered to acknowledge or respond to my communication to date. That is just really bad customer service and it shows that they don't really care. We stayed for two night and were charged over $525 per night (not including taxes and resort fees). At that price, there is an expectation that my room would have certain amenities. Unfortunately, my room had no soap, no in-room safe, poor lighting in the bathroom, an old mattress and worn out sheets. On top of that, no one came in to clean the room the next day. I had to flag a housekeeper down in the hallway to get soap, fresh towels, coffee and coffee cups that come with the room. While the hotel is on the beach, I didn't need to spend over $1,300 for two nights to sit on a crowded beach and have a crappy room. Save your money and spend it somewhere else until they get their act together.

Just checked in today, Labor Day Weekend. The resort is beautiful with a beautiful beach. The staff is friendly and hopefully tonight's dinner on site won't disappoint. Although there was some miscommunication or some misunderstanding, we believed we were OCEAN FRONT but we were actually OCEAN VIEW. If our room was described as OCEAN VIEW BUT OBSTRUCTED BY A GIANT BUSH, I would have no complaints. Obviously someone has to have the worst location but unfortunately it was me.

My cousin's daughter was married here, on the beach, in early Oct this year. It was lovely. Not exactly as pictured in the website's beauty shots, but it was authentically Cape Cod. Sand, sea, mist and breeze, seagulls and late summer vacationers in lounge chairs on verandas. I will say that the young couple managed everything very well so that the event flowed smoothly on a seamless schedule, with added amusing perks and surprises. The wedding was the most fun I've attended in a very long time. Thank you all! Now, I'm going to talk about the food since that's my background. The post-ceremony cocktail interlude was held in the hotel's sheltered courtyard. It was perfectly comfortable for a good meet 'n greet. The staff members were warm and gracious throughout. In general, appetizers/starters were mostly better than the main meal to come. Lobster salad "slider" sandwiches on buttered brioche buns were outstanding! The bruschette were the inexperienced variety with the typical chopped tomato-basil mix, sprinkled with hard mozzarella cheese and not good, if at all, olive oil. There were roast beef apps which looked decently cooked, but I didn't try. Ok, so then when seated in the dining room, overlooking the lovely sea, we were served small cups of the very best clam chowder I've had in forever. Not too milky, not too roux-thickened creamy and thick, not burned on the bottom of the pot. Simply great. Clams, potatoes, and a delicious, savory base. Nice job! Beautiful. I could have ended the meal right then. Oh, but please don't plonk plastic packs of oyster crackers on a plate at a wedding. No, no, no. Place loose crackers in two covered serving bowls per table with spoons for serving. Hello, a little decorum. The meal: roast chicken, grilled or roasted eggplant/pepper/tomato stack, and a riced potato flan. Oh my word. I took one bite of the chicken and felt a bizarre astringent, puckering aspect. I thought it was the vaguely teriyaki sauce and used a carrot to pool that away, but no. The chicken had been treated with a drying agent, possibly ammonia, and a strange flavor, like a commercial butter substitute. The potato cake was similarly flavored. I actually thought it was not safe to eat. I really did. So I didn't. Time to vacate the plate and dance like a fool. Interestingly enough, I was so disappointed by the meal that I consulted my well-palleted sibs the next day. My brother-in-law (former high-end French restaurant cook) and my sister discussed it on their drive home to Boston, with similar conclusions. I think the thing to say is, dine in the hotel's restaurant as average patrons before being served their special offerings for your life-changing event. In the long-run. who cares about the food when launching a new family, but someone paid the bill.

BEWARE, This hotel was so disappointing, We had our wallet stolen from our room. They ran the camera and the only one's on there were us and housekeeping. The manager said they can't blame housekeeping because they come from other countries and if they do something wrong they get shipped back. Cheap labor I have been waiting for a call from the manager since Sunday, nothing. I call every day and she said i told him. They care less about there quest it is all about money.Never ever going back there. The hotel need's so much work , paint peeling everywhere. Never got offered a refund, not one thing. Terrible weekend... Don't waste your money...

We were expecting an amazing stay at the Seacrest. Which we did not receive nor did any of the other guest that traveled with us. It is NOT worth the stay. $500 a night while they nickeled and dime you to death (not even and ocean view, loud in the halls) Some examples: no iron in the room, could not call down for one because the phone did not work, once the iron was brought after I walked to the front desk to ask for it...it was broken and soaked my entire dress, bathroom door did not shut, toilet handle broken, air conditioner did not work. When inquiring about an iron It took them 15 minutes to find one and over an hour to fix the AC. Don't eat or drink on the property, extremely costly for nothing. The best service we received was in the tiny, loud bar from an older bar tender and the woman at the front desk that followed up on the iron. If you are staying here for the beach, still not worth it. I'm sure you could find a public beach to enjoy the view, with out the ridiculous cost for nothing.

The only thing I can equate this "resort" is if you put lipstick on a pig and call it pretty. Too many things to mention that was wrong with this place. Between the dirty rooms, lousy beds, overpriced everything, I would have rather slept in my car. If you're going to market yourself a resort, have resort quality. Do better Sea Crest.

Food poor at best. Rooms need updating. Cleaning staff were the best thing about hotel. Cheapest low quality food. Would not recommend. Expensive for nothing. Breakfast was so poor. No quality for pricing

I have been coming to the Sea Crest for many years, both as part of a professional conference and on my own. This year, due to a very recent hip replacement, I needed an accessible room. I contacted the hotel about four weeks in advance, explained my need, added an additional night's stay, and had confirmation that I would have the accommodations I needed - because I could NOT stay there without them. I called early the day before to confirm and was told the accessible room could not be guaranteed. These calls continued throughout the day to various personnel with no resolution at 6:00 PM. Due to a need to leave very early the next day to manage my hip for the long drive - I had to cancel my attendance at a professional conference and my extra night. This was unacceptable and as a special educator for almost 40 years, it was unimaginable that this violation of ADA could even happen.

Very unfortunate and quite disappointing that it has come to this point of writing a poor review, but I won't be silenced any longer. My wedding was in July at The Sea Crest Beach Hotel, we paid for the overestimated number of guests attending our wedding, gave the final count in June, and the agreement is to receive a refund of the difference after the final count of guests was given in June. It is now November, five months later, and there has been no movement on this refund. Numerous calls and emails to various employees involved, not returned and ignored. An in person visit to speak with the manager, for him to acknowledge money is owed, say that we don't have an appointment and to later be ignored, never followed up on after attempts to make an appointment. It shouldn't be like this. This isn't how a business is run. And I'm wondering how many other couples they owe money to and are not fulfilling this obligation? I can't imagine we are the only ones. This is embarrassing that I have to try to do everyone's job for them at the cost it was to have my dream wedding. Do yourself a favor and save yourself from the anxiety and part time job of dealing with the aftermath of a simple solution. I don't need the generic "I'm sorry you feel that way" explanation that are on all the other reviews. I need answers, I need people to know the truth, and I still need my check!

Eh' , not so great. Room was nice and clean, and the entire staff couldn't be more fabulous. Again, not great, but decent, and not a bad place to stay.

Our recent stay so disappointed and now I am going to file a complaint with the Americans With Disabilities. This is a long story but worth the read. I sent this to the GM and got a call from a woman who apologized for the inconvenience. She then told me to email the next time we use the hotel and the accommodation I need would be set I informed her that we would not be back, after almost $900.00 and having to struggle with my disability up and down the 20 plus stairs. Good Morning Clark, I would like to start out by telling you how much my wife Lori and I like the Sea Crest. We just celebrated our 30th wedding anniversary on Monday the 9th. With that said we decided to celebrate at your hotel. We got there ahead of schedule and needed to wait for our room to be ready and the woman took my number and said someone would call us. She asked for a card for incidentals, I asked her if the room was going on the card I booked with and she assured me it would and the card I swiped is just for the incidentals. We had almost an hour before the 4:00 check in, so we went to the lounge and killed the time. At 5:00 when we didn't get the call we went back to the desk and talked with Jackson, who informed us our room had "just been completed". He gave us our keys and told us we were in building 4 room 424, on the second floor. I asked Jackson if there was an elevator and was told no. I have MS and use a Rollator to walk and pointed that out to him. I informed Jackson that I had informed the woman in reservations, of my disability and that I needed a room for such. At that point Jackson informed us "there is nothing I can do we are completely booked". Now that we had traveled from Waltham to the Cape it was too late to go somewhere else, we made our way to building 4. I carried my Rollator up the stairs and my wife carried everything else. A couple of times going and coming for the Three Days, some of the staff did help me with the Rollator up and down, which was very helpful and nice. During the three stay we needed to call because the TV continuously went into error mode 771 and the remote was not always making the connection. A member from engineering arrived and was very nice, he changed the remote out and informed us the TV issue was a satellite issue because of the wind. When we went to check out, Jackson was at the desk again and I asked for the managers card or email and also asked for the GM card or email and he informed me that I needed to go onto info@seacrest and submit my correspondence there and someone would get back to me. I asked again "you don't have email information for either" and he informed me he did not. We returned home and Wednesday afternoon, I got the charge for the room on the card I swiped at the desk, instead of the card I booked the room with. I wanted you to know this because I didn't want to just write off one of our favorite hotels. I think accommodations should be more accessible for disabled guests and the reservation department needs to be made aware of this issue. I look forward to your response. Thank you Sent from my iPhone

I believe this hotel is under new management but that still does not excuse how my husband and I along with other guests were treated. We made our reservation back in February and we arrived yesterday. The hotel was busy as there was a Lions convention there. We arrived early and were told the room was being worked on and they would call when ready.They asked us to do advance checkin to save time took our credit card and also said we would be charged $60 fee for incidentals but it would be returned at check out. We agreed and We went to get some apps and a drink at a small area that had a makeshift bar. The hotel is currently doing some renovations to the public areas so no more Reds restaurant or any place to go. Anyway we went back to the front desk at 4.00 and we along with tons of other people were waiting for our rooms and we all were getting the same response "we will call when ready" We sat in the lobby waiting figuring it would not be too much longer since check in time is at 4. By 5.15 we went up to the desk again since we told the same story . When my husband said he wanted to cancel our reservation the front desk clerk was like"wait a minute" left her station and got the manager. The manager said she was sorry and could not offer a solution. For example we asked can you give us a timeline as to when the room will be ready. She said she could not because they only have 4 teams of cleaners and there are even managers who are trying to assist. But never offered us or any of the convention members any kind of discount or anything. All they kept saying was sorry. We cancelled our reservation and I better see the credit back to my account or they can deal with my credit card company. So a nice weekend away turned into driving to cape having so so appetizers waiting in a lobby being promised a room that never happened. We looked around to see if anything was available someplace else like New Seabury or the Coonamessett but everything at that point was booked. We also had plans to meet people for dinner however being unable to have a place to freshen up beforehand we opted to cancel and we drove back home. The one and only thing the Seacrest Hotel has going for it is the location. Right on the beach. But under no circumstances should you pay the ridiculous prices for the water views.The buildings are totally run down and based on our experience there is absolutely no regard for their guests. I am sure members of the Lions Organization will be writing reviews as well. If I could give this place a triple negative review I would. BEWARE

Nothing is as advertised. It's old Motel at best. Restaurant was a room of 10 tables with a wedding type bar actually I have experienced better at weddings. The staff recommended places down the road which blew up the whole reason for a hotel of which I thought I was coming to tonight. Not sure what the registration fee was for but live and learn!

The pictures shown on line do NOT reflect the rooms we stayed in! Large group, we were supposed to get a discounted rate and didn't! Over $400 for one night and then they wanted to charge an additional $54 to park, also $60 put on hold on our credit card for what, I don't know. Night manager was very rude! Filthy, stained carpets in the halls, huge rolling bin filled with trash in black bags just left out in the hall near our rooms and it smelled! Towel bar fell off the wall when we used the towel, our toilet rocked and the room smelled musty and moldy, allergies were on high alert! Waiting to get into the function we stood on a soaking wet carpet and water was dripping from the ceiling onto us! When my friend went to bed the whole mattress moved and she fell on the floor! Our room was not the only one in this condition, some actually were worse! Too much to list. I took pictures because no one would believe this! This place was so bad I couldn't wait to leave! When we checked out and told the girl at the desk she could care less and the manager was not available.

The location is beautiful and beach is outstanding. The hotel is just okay. Too much sand on the floor in the rooms, housekeeping stuff doesn't seem to be getting it. Another very big concern is the general manager of the hotel Clark Guinn. He hires these j1 kids to work for him and this man is absolutely disgusting. If you want a raise or to keep your job you have to sleep with him otherwise you will be treated very poorly or fired. The atmosphere in this hotel is very corrupted.

As of August 2021 restaurant, bar and pool grill, game room, ice cream, mini mart were open, but ping pong tables, hot tub and spa were closed. There were no kids games. Water equipment was not available (kayak, canoe, jet skies). The beach is just lovely, silver soft sand, warm green waters, gentle waves with occasional sea weed and jelly fish. Inside and outside pool great, very resort-y feel with live music Friday daytime we were there, overall great vibe. I tremendously enjoyed my stay! The staff is young, 18-25, but nice. There is no room cleaning, maintenance is scarce, and forget about updates. This may be pandemic driven, and hotel is beginning to look run down. Restaurant could be better, so explore outside, we had fabulous meals never more than 20 minutes away. However, I give credit to all businesses that manage to stay open and entertain those of us willing to travel. $200 per night would be a justified cost, so find some discount deals and overlook the negative.

Positive: -The lobby is STUNNING -Beautiful pool side -Beds we're comfortable -Floors, drawers, and desks were modern Negative: -Floors we're dirty -Water damage on the wall -You're going to may more then the original price (animal fee, cot fee, etc.) -Stain on towels -Wall falling apart near the outlets -Thin walls -Loud A.C. -Popcorn ceilings -View of the rooftop -Bad lighting

DO NOT STAY AT THIS HOTEL!!! This is probably the worst hotel we have ever stayed at. The rooms were extremely filthy. There was sand on the hallway to our rooms as well as on bed, floors, showers and on night tables. We paid extra for ocean view and a balcony. The balcony was a joke. The door wouldn't even open to the balcony which was technically a fire hazard. The balcony was also extremely dirty. My husbands room key also did not work half the time. We decided to take a walk before going to dinner since we were starving. The pool was also a joke it was tiny. Nothing like the pictures and yes I know pictures can be deceiving but this was just bad. The beach was ok can't complain but the hotel in general was so gross. We also asked for infant crib and of course we never received a crib. We complained to Expedia first since we booked through them and decided to leave the next day in the morning because we couldn't book another hotel on 4th of July weekend. We told expedia we would be checking out the next day in the morning and requested a refund. Expedia had to first go through hotel management to give us a refund. After calling for a whole month every single day and never got in touch with a manager they gave me one night back which was about $640 meanwhile we paid about $2,300. The only reason I got that night back is because they were probably tired of me. Spoke to Emma which was the director. I have been calling her back for the past 2 weeks and left VM. Still no answer. Hotel also stated that we never complained but we did complain when checking out and all the front desk girl said was "sorry" she did not even try to accommodate us with a different room or even offer to clean it lol but anyways DO NOT STAY! THIS IS MORE LIKE A MOTEL!!!!

I remember when this resort was beautiful. I stayed there for my class reunion October 1, I was so disappointed. The hallway smelled old, musty, and foul. The wallpaper was pealing. In one section heading to bar, the floor was squishy. To top it off as I was standing in line to enter the event, there was water dripping on my. I looked up and water was pouring in the ceiling. Should I start with happened to others...dust in vents, towel bars falling. And I almost forgot, tried getting in the bed, the mattress slid off. When we said something to the front desk they just dismissed us. Very unprofessional. We were supposed to have had a discount, I checked on line and I could have paid less than what they charged us. I don't consider that a discount. I recommend you think twice before staying here.

The reason why I am giving a 2 star review is because, the food is bad - the pillows are stained but overall the people are nice last time I was the pool closer at 10 now it' closes at 8 we found stains on our pillows and beds and it was very nasty it had worrying if there was bed bugs we have met nice people and stuff and it's ok but I don't think the food is good. My mom ordered buffalo wings and they just threw the hot sauce on it like it was gross!!! She DIDNT like it and ordered something else -(clam chowder) it wasn't even that good. And we still had to pay for the buffalo wings.. we don't mind paying for anything because we are pretty wealthy and we don't care but just for our small teacup yorkie to come it's 200 dollars I night? WTF!!!! there food is so over priced and all they want is money money money this is gross! I don't trust the bed anymore and I didn't go to sleep the first night. PLUS. the Wi-Fi is horrible.

Planed a work event From my first phone call to Helena inquiring about hosting a work event to the day I check out it was PERFECT! Planning this event with Helena and Megan so easy; picking out the menu selections, planning the beach activities (s'mores on the beach was amazing), conference room options and the beachfront accommodations. They were also very flexible, one day we decided to have lunch in the conference room and the response was, "no problem, we will set that up for you". Speaking about food, every meal was delicious!! You don't need to pay high prices in Boston and be stuck with poor customer services....go to the Sea Crest Hotel and work with a team who will work with you and within your budget, provide great customer services and beautiful accommodations! I would give this experience 5 stars

This is our second time staying for multiple nights in a king ocean view suite. I came down by myself on Thursday for work, and then my family joined me for the weekend, as we had holiday plans with local family. Let's start with the good: the location (right on Old Silver Beach) and that view, especially at sunset. The bed is comfortable and the rest of the furniture and decor was thoughtfully chosen. That being said, the hotel is old and the walls are thin, making it incredibly noisy (even in the off-season, when the parking lot is practically empty). I was woken up multiple times by people yelling in the hall and slamming doors in the middle of the night, and there is currently a dog yapping incessantly across the hall, and kids running around screaming this morning. They've definitely started cheaping out on things since their pre-pandemic days. They used to provide ceramic mugs for coffee that you could take home with you (gone, cardboard now) and nice full-sized bottles of luxury bath products (gone, you get little travel sized bars of cheap Dial soap and a couple bottles of generic shampoo/conditioner that aren't even enough for one person to take one shower). There are no daily room refreshes and no one to help you with your luggage. No bathrobes, no extra bedding in the closet if you need another blanket. The restaurant is only open on weekends, with a very limited menu, and only for lunch/dinner (no breakfast with an ocean view). I'm also pretty sure they outsourced their booking/customer service to a call center. I called before we arrived to make sure that I could check in early enough on Thursday to take a 3:30 conference call, and also to confirm that I could stay in the same suite for all three nights, instead of checking out and moving into an identical suite on Friday afternoon. On the phone, I was told that would be no problem, but when I arrived, the woman at the front desk acted like that was all new information and said that my suite was definitely not ready ("We guarantee check-in at FOUR...") and that staying in the same suite continuously (instead of being displaced for five hours in the middle of the day on Friday and then moved into an identical suite) was not going to be possible because "someone else has booked that suite for an extended stay" (they ended up figuring out a way to make that work for me, but if they hadn't, I was ready to cancel my three night stay and let my credit card company fight with them about the cancellation fees.) You get two bathrooms in the king suite, but both are small and dated and they are not equipped with any luxury features. They'd have done better if they combined the two to make one large, nicer one, and maybe a powder room. You pay a premium to stay here, and I try to remember that the price tag is for the view and for the access to the beach. Will we stay here again next December? I'm not so sure. The Coonamessett is supposed to be incredibly nice, and it is at the same price point. You can always stay there and just drive to Old Silver Beach to watch the sunset...