Liv G.
Yelp
If i could leave zero stars, i would. This was by far the worst experience I've ever had with any sort of rental company. Sunday, September 5th, my girlfriend and my friend went to go rent paddleboards. There was one employee in the store, and he made us wait outside for about 30 minutes before helping us with our boards, while we already purchased tickets online. Then when he finally got to us, he said his coworker was running late, so he could not transport the paddleboards to the beach for us (which is a part of the rental service). He then throws the boards on the dirt out front, and says "the boards are not too heavy" and "its a two block walk to the beach." As a 5'5, 107 lbs female, as my girlfriend is 5'7 and 113lbs, and my other friend is 5'2, we struggled carrying the boards the "two blocks" to the beach. It was not at all 2 blocks, but in fact 3, and then the stretch of a walk to the beach's shore. From carrying these boards, we were left with bruises on our arms, and hips, and by the time we had reached the shore after dragging the boards all the way there, we had no desire to even go paddleboarding anymore. It was horrific and an absolute joke, and i still paid full price for their rentals.