Darren D.
Yelp
Ambiance is there,,,,service - eh. They're friendly (with each other) & all look-the-part to work there; just lacking a little conscientiousness about their role in the bar/ grill service-industry, if I can be direct.
My mistake, but I figured, this bar/grill would be brimming with experienced & professional employees; since it's in a hip & popular area of downtown Phoenix. But qualities like: awareness of customers, eye-contact with customers, communication with customers & patience with customers were running on-LOW-that night. Too bad it's becoming typical for the culture of young adults (22-32 yr olds) working today.....
(Example: if a customer wants to pay in cash, and you say "...sure, cash is fine." Please don't demand a CC and say it's just to keep the tab open. You can have the customer pay as they order, no tab. Right? I didn't get difficult - so I "surrendered" my CC. Only ordered 1 drink - cuz I wanted to go after I drank it.)
(Another example: if a customer orders food; and you bring the plate, asking if there's anything else I'd like, as you walk away...maybe pause, look at me and see the missing essentials - like silverware and a napkin that should arrive with the food? I am civilized with my table manners, thank you. I appreciated the stack of 6 napkins given to me - where I only used 2 and another one to wipe my own table area)
Overall, convenient location to the hotel I stayed at, but I'll look around a bit more next time.
If you don't care about these things I mentioned; Go here, and please don't read my comments any longer, because we aren't the same type of customer.