Seaport Hotel Boston

I originally posted an angry review with 2/5 stars due to reserving a king size room and being placed in a two bed, but this morning I went back to the front and they not only moved me to a king, but also thoughtfully explained what the original issue was with why I was not reserved the room the first night. I admit that I did not understand the nature of the reservation of king sized rooms and now that I understand, I am changing my review to reflect the service that I was provided. The staff were kind and responsive to my frustrations and I appreciate their willingness to work with me. Thank you front desk at Seaport, and thank you to the valet team because they're always on point.

What a lovely hotel! We came from another hotel, in Copley, that was not great. The Seaport Hotel welcomed us with incredible warmth and beautiful smiles. Our room was very clean with a gorge view of the harbor! Visited the pool and gym, both are acceptable. The pool area is a little bit cramped, but plenty of water for a few laps. The gym is well stocked and very clean! Above and beyond is the staff, shout out to Steve the valet, he was a sight for sore eyes, with a very gracious welcome! We will definitely stay here again, the area is unbeatable!

Positive: Room was comfortable Negative: Yes the band music kept us awake we were on the floor above the plaza where the music was playing

You can't beat the service! My boyfriend & I went for Valentine's weekend this year, to the Snowport in the winter, and for a weekend in the fall and the staff have recognized us and treated us with kindness each time we've returned. Valet is always quick and efficient. We had a line of 20+ people when checking in yesterday and the line went so quick despite only two ladies working the front desk. The restaurant inside is great! My son loved the pool.

Excellent experience from beginning to end- I wish I got the names of the staff who we interacted with. Check in was super easy and quick- the man who helped us get settled was so friendly and had excellent customer service skills. The valet and gentlemen who helped us with bags was great- super friendly. Restaurant was solid for dinner and breakfast was great the next day. We didn’t require cleaning service because we only spent 1 night but our room was clean and we had a great view! We stayed 12/26-27

I always have such a wonderful stay at the Seaport Hotel in Boston. The atmosphere is incredibly comforting, clean, and elegant—perfect whether you’re traveling for business or leisure. The amenities are luxurious, and having a restaurant inside the hotel makes everything so convenient. The staff is consistently professional and welcoming, which truly elevates the entire experience. This hotel never disappoints and always feels like a home away from home.

Can definitely recommend this hotel. The staff were excellent and really went out of their way to make my stay comfortable. They followed my special quiet room request exactly, which I appreciated. Everyone I interacted with throughout the hotel was friendly and welcoming. The room was clean, the bathroom was modern and well-kept, and the view was fantastic — especially at night. Great experience overall.

The Seaport Hotel was an absolutely beautiful place to celebrate my significant other’s birthday. The room was elegant and comfortable, the gym was top-tier, and the staff was warm, attentive, and welcoming from start to finish. We truly felt well taken care of during our stay. While we did have very lively neighbors clearly enjoying themselves, that is when we noticed the walls were a bit thin. It didn’t take away from our overall experience. Despite that, we loved our stay and would happily return.