Summer S.
Google
I am extremely disappointed with this water sports center. Safety standards are very poor, especially for children. They use old and worn-out equipment, which is completely unacceptable for water activities. For kids, proper safety gear is very important, but they don’t seem to care.
They even gave children oversized life jackets meant for adults. This is extremely dangerous and shows a lack of responsibility. Life jackets must fit correctly — this is basic safety knowledge.
What shocked me the most is that the instructors for kids appear untrained and unskilled. When you are handling children in water activities, you must have qualified and experienced staff. Isuru and Mervin working for company as a instructors. This place clearly hires cheap labor without proper training.
It feels like the management only focuses on making money and not on customer safety. The owner behaves in a very unprofessional way, as if he doesn’t care about the business or the customers at all.
I strongly do NOT recommend this place, especially for families with children. Safety should always come first, but here it clearly does not. I have every proofs about this complain contact me if you want more info.