Sebastian's On The Beach

Oh Boy! |Let me tell you guys about Sebastian on the Beach we stayed for couple days my husband, a friend and myself. First, we was greeted well when we arrived at the front desk by I think her name is Anglica, she was very pleasant and welcoming and did give some advice. The hotel staff on a whole were always pleasant. The rooms were clean and comfortable. For that rate we couldn't complain. We were so happy to know that there was a restaurant on site that serve breakfast lunch and dinner so we wouldn't really need to go else where. We went for dinner the night ( I think that karaoke was taking place). The server was not attentive she brought water and drinks and she took forever to come back to take our food order. The food was good at least, but the service was very poor. It was clear that all the server was interested in was receiving tips because we asked about the service charge (we know about service charge and how it is shared) and she insisted that it goes to the managers. |We went for breakfast the next day and why were we greeted with a loud and what appears to be very untidy young lady in slippers on her feet. For me I think servers should look presentable from head to toe. It shouldn't matter if it is a beach bar, or a top scale restaurant. Again the server was not attentive to our needs and the restaurant was not at all full (breakfast was good). The managers really need to have their servers trained in customer service and appearances. |Sebastian on the Beach is a beautiful place in a nice view and quiet environment. I would recommend the hotel but I am not sure about the restaurant, at lease if they don't change or train their staff.

We stayed one night before a week in Jost and we LOVED Sebastian’s! We were in room #2. It was spacious, the bed was super comfy, the bathroom was a decent size and the water pressure was good. We spent the evening at the restaurant/bar and met the most lovely locals. |Doc, the bartender, made us some great drinks and I had some awesome ceviche. |We have already decided that we will return for more than just a layover next time. The staff really made us feel welcomed!!

First off, I do have to say that the staff was amazing, if it was not for them, I would have given it a 1 star. $200 for a tiny room you can barely move about in, the walls are thin, no pool or other worthwhile amenities. I would recommend searching for something nicer, the rooms look nothing like the picture. |The Grill across the street has good food, dinner I had good service, breakfast was terrible.

We found this place on a one day layover after a sailing trip. We had stayed in road town on our way in and we wanted something near the beach. It is absolutely worth the cab ride from road town. The Vibe is awesome, laid back, good live music the day we came, an unbeatable view over the waves. The food was amazing, the rooms were very nice and clean and the prices were the best we had in the Virgin Islands for drinks and food. They gave a free sample of the Sebastian's rum with brunch and it is very good! Don't miss this place.

We spent 2 nights at Sebastian's after a week on charter. I cannot say enough great things about this little hotel! Everyone that worked there was so warm and welcoming. The beach bar was delicious with great views and Catanya our server was so fun, and has an amazing voice we got to hear at karaoke! We were also checked on by Dahlia and enjoyed our drive with Malcolm to the beach. Our cliffside room was great and we enjoyed watching the surfers and listening to the waves crash. The room was clean and spacious. You do have to walk up a short hill to get to the room from the restaurant but it is an easy walk. My only small critique is that the bed was not the most comfortable. And be prepared for island time! We were never in a hurry but it did take some time to get food once ordered so enjoy the views and sip on a drink while you wait! We will definitely be back to enjoy Sebastian's again in the future.

It was a shame because we stayed for four days, first time around and accepted it as average and nothing to write home about. We then went off for a couple weeks visiting and staying at different islands including Puerto Rico and in the last minute before heading back home, to book a few more days at Sebastians as it was ok (we were limited on availability to stay) but we were reminded once again just how rude the staff at Sebastian on the Beach can be, particularly in the restaurant (we actually tolerated it the first time around knowing we were soon to be off) after our consequential stays in various places, being reminded of great service and hospitality , but once back at the SOB we experienced yet again just plain rudeness and a laziness from people to serve in the restaurant, we waited for 45 minutes in an uncrowded restaurant ! We decided after the first night that we would not eat for the remaining five days at SOB and instead eat at the Sugar Mill Hotel where we were greeted well and enjoyed fine cuisine and service. I think the result of the surly behaviour has cost their business dearly, probably about £1500+ from lost revenue. We will not be visiting this hotel again.

I took my family there for dinner to celebrate my youngest son’s birthday and it was such a disappointment. The food took at least 1 hour to be served after ordering. The filet came out rare when we had asked for medium and when they brought it back to the table the steaks were half the size (about 3-4 ounces when they are advertised/described as 8 ounce)..The location is great but it is the worse service and food quality for the price point. Would not recommend it for dinner. What a shame….

Just back after 2 weeks in Sebastians in Tortola. We had a wonderful time. The hotel was excellent. The staff were amazing from reception, housekeeping, bar staff and waitresses. The food in the restaurant was great and we had some fun evenings enjoying the bingo/karaoke. The location of the hotel is excellent with gorgeous beaches nearby (long bay & smugglers cove). We also enjoyed the beach in front of the hotel watching the surfers. A special shout out to Antoinette who looked after our room. We will be back next year. Sue & John.