Sade L.
Yelp
This is probably one of the worst reviews I've ever had to write and the fact that is has to do with one of the most important days of my life hmm.. where do I start ahhh yes the mimosa tasting on a beautiful Sunday a year ago , me , my planner and my fiancé went to go see the property , we arrived on time Blanca- manger NOT OWNER walked up to us already looked like she was in a mood and eyebrows arches, she said I don't have you on my list you never confirmed you were coming, my planner brought up the email and showed her our last email to her assistant, that we confirmed the day and time and that it was us 3, she literally said whatever go sit down, i was like whoa that super rude especially when your trying to have us book this venue, but we kept it moving due to the place being so gorgeous i immediately fell in love with it, now let's fast forward to a year of planning after we made initial deposit and picked our date, we had so many unanswered emails, and text messages to her, and on one of the text she blatantly and unprofessional just did not want to deal with us, so I decided to contact her very nice and professional husband Joe, we felt not only more comfortable dealing with him but unlike his horrible wife Blanca he spoke with us NOT AT US, fast-forward day of wedding, where do i begin, let me remind you all this was the most important loving day of my life, we rent out villa for an overnight stay - the lady pops out literally the day before we needed to pay a deposit of $250 -like hello maybe if you communicated with us that wouldn't have been a problem but the day before you're going to throw another $250 deposit at us , ok I'm game i sent it in- we walked into villa and IT WAS DISGUSTING!!!, whoever said they cleaned that place LIED, we literally have videos and photos showing dust, mold, dirt crumbs ants all over the place it was a disaster, i again did not want to stress so my aunt literally stepped up and cleaned the bathroom, cleaned the kitchen and swept and mopped floor, we even left the place way cleaner they should have hired us to clean it, so now the deposit i paid was for anything that happened with the villa ( mind you we left it immaculate- day of wedding, my very nice friend just got a new Ferrari , he didn't want valet to park it so he did and mistakenly bumped into the gate, ok problem solved i mean it's a Ferrari he has super great insurance, it was going to get fixed and so was his car and he even said that he will pay for everything to the valet and the manager , well Blanca took it upon herself to say that we are ruining her property, I'm sorry what?!? i obviously had no idea what was going on i mean i was in the middle of my father walking me down the aisle , we she started with the harassing phone calls and text messages to my planner, when i tell you this lady is so unprofessional she literally needs to be FIRED and replaced with solemnly her husband she literally gives the most magical beautiful place the secret garden a BAD FACE AND NAME so my wedding planner is freaking out , this lady was saying she was going to shut down our wedding WHY BECAUSE OF A SMALL INCIDENT ARE YOU NUTS, i paid over $6000 for the venue alone , who says that to a bride and groom and wedding planner in the MIDDLE OF THEIR EVENT , I cried literally on my wedding day all because a Ferrari and a bump on your fence ( that mind you wasn't working because me myself tried closing it the day before since were staying on the property ) like this lady was irrational are you crazy, my very pregnant wedding planner was almost in tear as this lady continued to go in , on her text message, we were confused on why she acting that way like it was a minor mishap that was going to be dealt with and it was a guest( and this was at the beginning of the night during our ceremony , not the bride and groom, i literally can't tell you how horrible i felt on my wedding day all because of this horrible woman, this was so upsetting on only to me but other guest who were hearing what was going on, we finally decided to ignore her text and calls and continued with your night i couldn't stress something that was going to be an easy fix on my night , that i spent my hard earned money and wanted to enjoy , neither the less the place was beautiful , the pictures don't even do it justice but if i knew beforehand i had to deal with a power trip horrible woman who swore up and down she owned the place AND LATER WE FOUND OUT SHES ONLY AN EMPLOYEE THERE i wouldn't have chosen it, my night was almost ruined because of her power trip so with that i let you decide but because of her i had to give give a 1 star