Secrets Euphoria Cape Town

I’m really disappointed with the service we received at secrets last night !!!!! Me and my friends and I ordered few drinks while waiting for the rest of our friends to arrive . We moved to another table Shortly after, a staff member with the name Samantha approached us in a very rude and aggressive manner, saying, “I can’t run around looking for you guys with the bill.” which we never asking for it.This was unnecessary and made us feel unwelcome, especially since we had no intention of leaving we were planning to stay, order more, and enjoy our night there. She also told us we weren’t allowed to sit in the area we moved to, even though we had politely asked the customers already sitting there if it was okay. area, and to our surprise, she actually went over to the other customers and asked them directly if they had “given us permission” to sit there — as if we were lying. It was embarrassing, unnecessary, and made the whole group feel uncomfortable and unwelcome!!!!!!!

it was really a great experience I most loved their service they make sure as a customer you are most satisfied with their services including whatever you would like...i have not taste their food yet but judging from everything else they sure have great stuff on their menu i highly recommend them ❤️

Great service and great hubbly. Waiter Solomon is always giving best service! Quick,

My first time at Secret Euphoria Cape Town, Belinda welcomed me like I was a prominent person, the food was perfect, I got my favorite, shisha, and alcohol was served to me. I enjoyed my evening, and I recommend everyone visit this place. Customer service was excellent. I will definitely come back, especially for thier Ribs THANK YOU

The waiter who served us is a great guy, I am greatful with his services ,Tinashe may you pls keep on being a hard worker,I am outta of words, the music was fantastic, you will definitely see me more often...25 June 2023🤗

Very nice place in the city centre of Cape Town. The main difference is the excellent, very polity and professional staff working there, especially Carlos who attended us. Food also very good and tasty. Recommended.

This place was okay. I’ve only visited once. I would give it another try

It was relaxed. Got pretty busy later around 9pm. The dance floor was packed. Great music!! I watched the Olympics opening ceremony and had a drink. The staff were the best part for me! And it's cute inside there. Oh and the bathrooms were good. The relief of an evidently bleached public toilet was appreciated.