Secrets Wild Orchid Montego Bay

I recently returned from a 60th birthday celebration at Wild Orchid. It was an awesome experience. I've been to several resorts in Jamaica and I have to say this one was the best thus far. They offer many activities and live shows. It was Jamaica Day on one of my day's and the "Bob Marley Tribute" was excellent. We did karaoke and water aerobics. Lounged around the pool with exceptional service. An authentic jerk truck with plantain and corn visited the pool area daily. The Blue Mountain restaurant served delicious Jamaican cuisine; I had the oxtail. The Asian Infused restaurant was also delicious. We also got a massage at the Spa; best I've ever had. As I stated earlier, everyone was so accommodating. I'd like to shine a special shout out to a few people who made our stay EXTRA special: Karen (at the lobby bar), Amanda (our appointment Spa setter), Oscar, Erron (pool server), Ray, Peanut, Nadia, Janice, Nick (water aerobics instructor), Sayno, and Sherece (Pool server).

We had a great timely favorite. Room was clean . Views were great. Piano bar was always a fun time. The coffee at the coffee bar was fantastic . Do they use fresh beans or ground and is it medium or dark roast. I would like to order it , it’s very expensive so I want to get the right one.

Our experience was amazing . The hotel was lovely. Scenery lovely but for us it was the staff who made it special. We were treated like family. The barracuda bar was the place to be thanks to. Duwaine and his staff. Especially Shereece,Althea,Jenelle, kerry ann and kadeen. And others. |The restaurants were excellent, a very good selection and very helpful staff. De Andra and Junior. |The rooms were cleaned daily by our lovely Anita. On reception we found Lisa and Rusheka very helpful indeed. |Rushmaine and Duran were always on hand to help us with all our requirements. They were both exceptionally helpful and friendly.

We had a wonderful 25th anniversary trip at Secrets Wild Orchid. Lots of entertainment, tour options, water activities, and the gym was great. Dieandra at World Cafe was absolutely amazing so we asked to be seated at her table for the entire trip! So warm, friendly and professional. We will definitely return!

The property and resort is nice, although we weren't blown away or impressed above our expectations. The food is delicious, however there are some that I would avoid, such as El Patio. The a la carte dinners also took a long time, up to 2 hours if you also have dessert, which lead to long wait times if you don't arrive close to opening at 6:00. The app was also not accurate, listing hours for each restaurant, which changed our plans more than once when we arrived to a closed restaurant. Room service was quite slow at times, so we only ordered breakfast which was more prompt. The very large size of the resort (combining 3 resorts) seems to be a challenge from a service and maintenance aspect. The pool area was clean. Although the beach/ocean had a high amount of sargassum, it was still swimmable. The ocean only gets around 3-5ft deep up to the buoys. Lots of beach chairs available. Pool chairs were more limited. This is the 2nd Secrets we have stayed at, and Secrets Cap Cana was a more impressive resort to us, and left us expecting more from Wild Orchid. Overall, this is a good resort worth going to and we had a great time, but unless it is your first time at an all inclusive, you should adjust your expectations.

In retrospect this is the highest level of service we have yet received since joining UVC in 2016. The food was OK. But the people were so friendly and kind it made any little errors dis appear. The best meals were at the Asian. The Italian was pretty good. The entertainment was really nice. Here are some people you will want to meet:

I recently stayed at Secrets Resort & Spa St. James for my 40th birthday, and it was such a memorable experience! The resort itself is beautiful, relaxing, and has everything you need for a perfect getaway.||A special shout-out goes to Mango and West, the activity hosts. They went above and beyond to make my birthday special by coming all the way to the beach to sing happy birthday to me. Their energy, entertainment, and good vibes truly stood out and made the atmosphere so much fun. They kept the spirit light and joyful, which made my stay even better.

We have just returned from here. All I can say is excellent. All the staff make you feel welcome and part of the family in Jamaica. The barracuda bar is the bar to be at. Dowaine, Shereece, Althea, Jenell, Kadeen nd KerryAnn make you feel so special and they take very good care of you. Deandra and Junior in the restaurants take very good care of you. Lisa and Rusheka and the others on reception are always available and extremely helpful. Anita on the cleaning team looked after us very well. Duran and Rashmaine our buttlers were exceptional. They were kind, helpful and made our time in Jamaica extra special. I would recommend this hotel 100 %