SecureSpace Self Storage Seattle Greenwood

Patricia is super nice and very professional. I have been in this particular building even before SecureSpace took it over and Patricia was there working hard. A giant moving company used up all of the flatbeds and she went out there to get them to only use one--the nerve of those people using up flatbeds meant for everyone!

Hands down, the best storage move-in experience I’ve ever had. I’ve lived in Seattle for 21+ yrs and have moved plenty which also required storage for half of those moves. I’ve never experienced attentive, caring and genuinely nice folks that run/manage the buildings and that makes it all worth its weight in gold. The units are spotless, well maintained, spacious, convenient, safe, and affordable. Patricia is extremely thorough and you will feel an instant sigh of relief and calmness during stressful times that moves tend to bring on. She made the experience 101% that much better, sweetness individual you will ever meet. I can’t stress enough, if this location relatively close by and even if it’s not, it’s worth the trip and you won’t have to worry if your personal belongings and priceless memories are protected. CHECK THEM OUT! You won’t be disappointed. Joe (Moved in 5/29/2025)

The space is great and the instructions were very clear for getting in to the building and the storage unit. But it was confusing to sign the lease agreement without having the option to opt out of paying for a personal protection plan, which is not necessary since most homeowners insurance covers personal items off-site. I had a lot of back and forth emails and phone calls to figure out how to opt out of that. Patricia was very helpful. The man who also helped me, can't remember his name, was not very helpful and seemed to not want to be bothered.

This is a very clean facility , and very easy to access. The office manager, Patricia, was one of the nicest persons I’ve ever met. She was very nice to talk to and very helpful. I would definitely use this facility again, and would highly recommend it to my friends.

They get you with terrible price increases. I moved in and was given 2 months $42 a month and was told it would increase to $87 per month after the months. Each month since then my price increased. I didn't mind the price increase to $99 a month, seems like a logically business expense. Now effective September first my unit rate is $159 per month. When I moved in, the place was advertised as 24/7 access. It now closes at 7 PM. I have less access and the price has almost quadrupled in 5 months. Don't get sucked in by the introductory prices. Save yourself time and headache by going to a place with more stable and transparent pricing.

I was very pleased with our service from SecureSpace Greenwood, and the facility itself. Manager Patricia is a very clear communicator and helped us know all the details about our recent rental. My only concern is that the rental price is generous up front, but apparently we are subject to undefined increases going forward. So we are left with some uncertainty about what our ongoing cost for our unit will be.

DO NOT RENT HERE!!! If I could give a place 0 stars, I would. 1. I rented here for 3 months before they raised the rent almost 100%. I was paying $105, and they tried to raise it to $192 PER MONTH. 2. The front desk woman named Patricia WILL profile you and treat you differently based on her biases. I came in on an 80 degree day, wearing a sports bra and leggings, and was told that "there's a dress code in the contract you signed" (there definitely isn't) and "you're showing an inappropriate amount of skin" and "you need to put on a shirt before you come back in here". 3. The double standard is ridiculous. My sports bra is too much, but the butt plug on the ground by the elevators all day is fine?

Was a great place to securely keep our things. I liked the extra steps it took to get in and up to our unit. Everyone at the front office was always super helpful. When we initially signed up we paid $92 for a 10x10x8 unit and our last bill was $333 for the same spot…that’s why we are leaving.

Patricia is professional and very helpful. we secure a drive up unit. 10x15 for a really cheap price. clean facility , underground secured parking. convenient hours and

I've rented from this place for a long time, and while prior management wasn't perfect, I've never encountered anything like what I've seen these past few days. I'll spare the all the details this time, but over the span of less than a week, had the payment portal not work, told not to worry, there would be no late fee, then a few days later there was a 300% late fee of $93 that they refused to waive, and another $93 late fee would be assessed Sat if the Fri late fee wasn't paid. This was partly due to an undated invoice that they randomly decided was due a couple days before my normal rent payment, even though there is no clear due date on the invoice, and the charge on the undated invoice was duplicated on an invoice due Jan 1. Getting through this involved hand delivering a check at the last moment after a long drive. They initially said they wouldn't accept the check, because it didn't have a late fee for the undated invoice, but I left it anyways. Got an email a couple hours later the payment was accepted. If you rent from this place, expect shenanigans and a super unhelpful head manager. Plenty of blame shifting, backpedaling and broken promises.

Patricia was great. She took the time to walk me through the building and then the sign-up process and she answered all my questions. Thank you for making it easy! Tim